No mobile phone signal for days

Can I unlock my Tesco Mobile phone? 

Prepay Customers

 – The phone that you are requesting to be unlocked, must be topped up by a minimum €150 or be on Tesco Mobile Network for 9 months or more.  This means the specific handset you want unlocked must meet one of the above criteria. 

Capped Plan – The account must have paid bills in excess of €150 or be with Tesco Mobile for 9 months or more.

Bill Pay Plans – There is no charge for unlocking your phone, subject to the terms and conditions of the contract being fully met.

How do I request an unlock code? 

You can request a code by chatting to us here or getting in touch in another way with us on the following page .
Please ensure you provide the IMEI of your phone. This can be found on the box of the phone, underneath the battery, or by dialing *#06#

https://www.tescomobile.ie/help-centre/your-phone/unlocking-your-phone#:~:text=How%20do%20I%20request%20an,the%20IMEI%20of%20your%20phone

VoLTE/VoWIFi are sim and service dependent. When you are unlocked the software may allow you to access such at least with a Three Ire sim (maybe 48?) as a minimum.

A sim programming should show up both in the menus of the phone, failing that just install another software version, but I found on my old Mixx3 Android that sims & profiles installed would make a difference to what the phones menu offered.

You will be much more informed when Tesco give you the unlock and I hope it’s not a 14-21 enquiry to Samsung for you to wait as per your post.

Yeah but some sims black the menu options some don’t even. If you can’t use them.

Don’t know if I can wifi call Sky from abroad, Vodafone says it might work but even if it does you would be charged the rate as if you were roaming, which I assume means my plan allowances would cover a call back to Emerald, it does when I use the regular phone way.

I think it’s just badly worded on their VoWiFi terms & conditions that it omits plan allowances and says you will be charged as a roaming call rate, or the assumption is you are in EU calling outside the EU which isn’t true for UK & a few others

VoWiFi is provider dependent, as is if it also support text messaging or either when roaming.

UK has come on leaps and bounds in the last 2 years with MVNO’s getting access. It’s an about time Comreg enforced it, MVNO is a lessor priority service but VoWiFi/VoLTE should be standard given 5G, non LTE 4G availability, 2/3G close downs & coverage black spots.

ASA doing Comreg work really with unlimited data being actually enforced as unlimited last year. Both are gov appointed but one is doing the work of the other, ridiculous!.

Most countries Telco Regulators are hopeless in my experience & thus opinion. Almost a cartel middleman between Gov & big business.

Yup hardware and sim (software) must be programmed accordingly.

Obviously Three Ire doesn’t allow it unlike Tesco/O2 50/50 ownership of of Tesco Mobile UK which allows VoLTE/VoWiFi.

Did you manage to get ported elseplace yet Andy ?

Ah you ordered online, well there shouldn’t be but you know when third parties handle things behind the scenes offshore (Tech Mahindra India who bought Hutchison call centre business (circa 2010??) handle a fair bit of all Three National operators.

Price plan is irrelevant you are entitled to move your number.

You’ll most likely have less problems porting than you had with Tree being cut down on you.