Amazon

If you live in the UK or only use Amazon for certain types of items, i.e. electronics, then Brexit will have minimal impact. Other people also used Amazon for some kinds of items which very much were affected by Brexit.

Similarly, if you have easy access to a parcel locker or work from home, having multiple deliveries isn't as bad. Many people are out of the house on weekdays, though, or can't easily make it to a parcel locker and then schlep it all home on the bus.

If anyone has the power to offer a bit more flexibility, it would certainly be Amazon. Consolidation of shipping would be a great option to have in-house.

Are they incapable of ringing the doorbell when delivering an order? Today’s delivery was left half-way up the (short) drive, they didn’t bother walking the last six steps to the door. Only saw it a couple of hours later.

An Post won't accept my return as it has a battery in it (smartwatch)

I think my only option is UPS.

I'm just completing the return info and UPS want email and phone details for the recipient.

Anybody here done a return via UPS? What do I put here? Just any random phone number for amazon in Ireland or what? And the email?

It's super complicated. They're asking me for a harmonized tax code. It says amazon will be liable for €20 in import charges. And they need something called a power of attorney. This seems way to complicated.

Is this right?

Has anyone purchased from Amazon.com for delivery to Ireland? Was there any issues & how long on average did delivery take?

Thanks, and is it usually safe to order from them, from a reliability standpoint, will you definitely always receive your order within the timeframe they give you?

Also, are there any hidden charges to be aware of?

Thank you

I'm always happy to get my Amazon stuff through An Post because I'm rarely in a hurry and I don't mind collecting from the depot.

But, I'm wondering what has happened to the regular postal service as opposed to parcel delivery. My two DVDs arrive three weeks late. Another one is already a week late. And a passport which I knew An Post had since Jan 10th only arrived yesterday, the 16th, and was marked as Express Post.

Are they just delivering regular post once a week?

My experience of Amazon.com orders is the same.

The difference between the standard and express delivery is usually just the dispatch time.

I'm trying to return an item that isn't fit for purpose, i've got as far as printing a returns label that goes inside the returned parcel, there is no return address to send it to, i tried their customer service robot and got as far as an answer from the seller saying i will get a return address next monday when i choose which replacement item they will send back, thing is, i don't want a replacement, i'd like my money back but there's nowhere on the page to tell them this, i already checked the box requesting a refund on the Amazon returns application so i thought this would be a lot easier than it's turning out to be, has anyone had this before with a return?

Happened to wife recently. The following day they issued a refund and said keep the item.

Big problems with Amazon France. I ordered a smart band from Amazon France as a gift for someone living in France. The order was mysteriously cancelled. I contacted my card company who said that Amazon was at fault. They deny this but say that it won't happen again.

So I order a replacement & it's instantly cancelled again.

Amazon include it in the price at checkout.

When you bought from Amazon UK you actually bought from Amazon SARL Luxembourg and they applied Irish vat. That it was purchased from their .co.uk site is not of consequence in terms of tax and duties.

As amazon are so large, they have the money to create an automatic system that gives you a seamless process without seeing what goes on in the background.

But purchasing from a small uk seller that is not set up for export sales is the same as if you were buying something from USA, Japan, China or anywhere else outside of the EU and vat and a handling fee is payable upon delivery

Is this a scam text message from Amazon?