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National Broadband Ireland : implementation and progress

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  • Registered Users, Registered Users 2 Posts: 1,711 ✭✭✭Gooser14


    Update: Fibre in process of being strung today (Sat 7/12/24).



  • Registered Users, Registered Users 2 Posts: 749 ✭✭✭Exiled Rebel


    When did you receive the eircode for your house? My new build has an eircode since spring of last year. We're 1 of 3 houses side by side on a boreen. The 2 next door went live last week while I'm still at review stage. The guys running the fibre said the black box which was put up only a few months ago is only capable of serving two homes. Emails to NBI are just met with generic bullshit. I'm ready to blow a gasket with the crap communication.



  • Registered Users, Registered Users 2 Posts: 948 ✭✭✭daraghwal


    Same here. Fault auto-reported by Vodafone always connected last night when power came back at 6pm, fault fixed in just under 24hrs.



  • Registered Users, Registered Users 2 Posts: 55 ✭✭captivo


    24 hour time frame to fixing here too. Went down on Saturday afternoon, back by early evening yesterday.



  • Registered Users, Registered Users 2 Posts: 46 R75MM


    So, I think I have an idea of what MIGHT be holding up our ability to make a pre-order with a number of the providers. All the other houses on the main road are updated with the preorder status and details are also updated on switcher.ie etc (if you enter their Eircode)….except our farm house and a neighbours farm house - both down very long seperate avenues with no overhead phone cables.

    I suspect that both of us will need a detailed survey and perhaps this "survey request" cannot yet be placed therefore Virgin Media and Eir (as an example) are not accepting any pre-orders…

    Would that make sense at all? ie. a "Non-Standard Connection - Connection Survey Required" flag on our eircodes

    -R7



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  • Registered Users, Registered Users 2 Posts: 16,042 ✭✭✭✭The Cush




  • Registered Users, Registered Users 2 Posts: 16,042 ✭✭✭✭The Cush


    NBI contractors around my area today installing duct and fibre on a particular difficult section of road, between a number of poles, they left a large loop of fibre at one end.

    Newport Tipp DA, outside Murroe village.

    I've seen them elsewhere in the area installing ducting/fibre in recent weeks. The DA is scheduled for 2026 with first connections due October/November 2025



  • Registered Users, Registered Users 2 Posts: 8,237 ✭✭✭The Continental Op


    NBI contractors working on cable about 2 miles from me. Only problem is I'm fairly sure my fiber when it comes will be coming from the other direction. There just aren't enough new poles on that side to connect to me.

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 16,042 ✭✭✭✭The Cush


    Around my area I've noticed NBI have installed new poles that that will allow NBI fibre to run into the adjoining exchange area. Where practical and economic I guess instead of running all the way from the other exchange.

    No new poles probably means NBI fibre won't be coming that way for now.



  • Registered Users, Registered Users 2 Posts: 1,180 ✭✭✭Raichų


    it’s nothing to do with laziness. Open Eir have chosen to rollout to places that are commercially viable.



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  • Registered Users, Registered Users 2 Posts: 8,237 ✭✭✭The Continental Op


    No new poles needed. The survey found everything they needed. The new poles are the other side of a valley to us. On our side of the valley NBI contractors have cut all the hedges under the poles down as far as us, but no sign of any cable yet.

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 299 ✭✭NBAiii


    It is not clear that NBI are using any Eircom exchange buildings. In fact they seem to be actively avoiding them, preferring instead to construct cabins to house OLTs. Your own DA Newport is due to get one. It was to be located in the GAA pitch in Newport but there was some issue there so it is now to be housed in the grounds of the soccer club in Newport. I don't know if construction has started on it yet, perhaps you could check? Here are a couple of examples of what you are looking for.

    1.png 2.png 3.png


  • Registered Users, Registered Users 2 Posts: 1,180 ✭✭✭Raichų


    NBI are not using Open Eir or any other exchange. They are using their own infrastructure and it’s completely separate from everyone else’s.



  • Registered Users, Registered Users 2 Posts: 1,180 ✭✭✭Raichų


    No the provider does not handle the install it’s entirely down to NBI so difficulty installing or surveys required wouldn’t impact your ability to place an order.

    It is correct that Eircodes are flagged by NBI if they require complicated installations to advise the customer at point of sale what to expect and set expectations.

    For example in my experience I’ve ran into three types of install so far (and I suspect this to be the long and short)

    1. Simple enough will take no more than half a day to complete
    2. Involves a potential for hardship and will take a full day most likely
    3. May require multiple visits advise customer the likelihood of being connected day 1 is slim

    that’s about all we get when we check an address. Other than that it’s “existing NBI” or “NBI not available”, I’ve never ran into any issues with pre sign ups where it’s been a case that we can’t pre order because of potential installations difficulties



  • Registered Users, Registered Users 2 Posts: 299 ✭✭NBAiii


    I'm not sure why you are replying and repeating what I already said. Also the infrastructure isn't entirely separate. They are using thousands of Eircom poles and thousands of kilometers of ducting belonging to both Eircom and enet.



  • Registered Users, Registered Users 2 Posts: 16,042 ✭✭✭✭The Cush


    Coincidentally yes, I passed the Newport soccer club grounds this week and I saw a crew outside working on what appeared to be fibre ducting. I was wondering what was it was for but now you appear to have answered the question. Good info thanks.

    Our local exchange, Murroe, beside the Garda station, appears to have ducting run from the eircom exchange to all NBI routes out of village in the last few months.

    The exchange to the best of my knowledge is connected via eircom backhaul fibre to the main Castletroy exchange. Within the last year I saw contractors working on behalf of enet doing work on the same route as the eircom backhaul fibre.

    When I saw this my assumption was they were running enet backhaul fibre to the Murroe exchange for the NBI rollout to the surrounding area. I haven't seen anything enet or cabinet related happening in the area.



  • Registered Users, Registered Users 2 Posts: 299 ✭✭NBAiii


    The backhaul fibre for somewhere like Newport will not be a separate cable. NBI will just purpose individaul strands of fibre in the main distribution cable for backhaul to the POH in Limerick.



  • Registered Users, Registered Users 2 Posts: 16,042 ✭✭✭✭The Cush


    Even though in the same DA Newport and Murroe are separate exchange areas and not easy to run the same backhaul fibre to both areas. Murroe is closer to Limerick city and connected to the Castletroy exchange via eircom fibre which was run at the start of the eir rural fibre rollout. Newport had fibre long before Murroe.

    Enet contractors were doing fibre work to the village earlier this year.



  • Registered Users, Registered Users 2 Posts: 2,172 ✭✭✭ItHurtsWhenIP


    I spotted the crew outside Newport Soccer club on Tuesday morning, digging from the road towards the wall on the right-hand side. Then this morning they were inside the wall, seemingly digging along behind it. They were about half-way along.



  • Registered Users, Registered Users 2 Posts: 513 ✭✭✭Nuphor


    Gutted, third cancelled Circet appointment now without anyone actually calling for an install in south KK, earliest they can now do is mid-January. Storm damage apparently.

    Concerned now about NBI's general SLA when it comes to line repairs - we get storms all the time and I imagine repairs like this will need to be commonplace. Imagine being out for a month every time some orange warning storm hits! Guess I'll be keeping the 5g backup.



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  • Registered Users, Registered Users 2 Posts: 7 SimonKelley


    Had a surveyor arrive to design the route for my connection today after a no-show on Tuesday. Talking to him, I think the problem is that it's very difficult to estimate in advance how long each job will take. To be sure of getting to all the appointments in a day, the number of appointments scheduled per day for each worker would be very low, and they'd waste a lot of time if a day's jobs turned out to be simple and quick. The only way around this would be to break down each job into lots of small steps and get each visitor to estimate the time for the next stage. Doing that makes each premises need many more visits which makes start-to-finish time longer, and increases time lost to travelling.

    I'm certainly not giving up my mobile internet, it will be around as a backup. Here in the sticks we've just been without power for four days; I'm not expecting NBI to do better than the ESB.



  • Registered Users, Registered Users 2 Posts: 1,011 ✭✭✭Jakey Rolling


    Repairs may be quicker at the moment, as lots of NBI contractors on the ground doing the roll-out. Once the bulk of the network is in place most of these contractors will be off to other projects overseas so time to repair may could be longer, certainly after extensive storm damage.

    100412.2526@compuserve.com



  • Registered Users, Registered Users 2 Posts: 1,180 ✭✭✭Raichų


    Well if they’re suffering anything like open eir they’ve some 9000 faults including 1000 fibre faults. Close to 500 poles were knocked down causing 200 or so fibre cables to break and 300 copper.

    That kind of damage at a large scale (there’s another roughly 1000 other incidents of cabinet or other equipment being damaged also) is not easy or quick to repair so it’s not NBI’s fault.

    I understand it’s frustrating but it’s hardly a common occurrence to have a storm that causes so much damage and disruption.



  • Registered Users, Registered Users 2 Posts: 299 ✭✭NBAiii


    They are separate eir exchange areas which isn't really relevant in relation to NBI. All traffic for the DA goes to and comes from the OLT which will be in the grounds of the soccer club. The OLT is backhauled to the POH in Limerick. The backhaul fibre and distribution cable are one and the same. The cable passing your home servicing you and your neighbours could be carrying the entire traffic for your DA if you happen to live on the route that NBI have chosen the cable to get back to Limerick.



  • Registered Users, Registered Users 2 Posts: 513 ✭✭✭Nuphor


    Update, the network Circet lads were out today and had an easy fibre pull. about 100m to the dp, strung to the eir pole that has a duct into behind my gate, then a new duct I put in a few years back straight to my utility, all roped and good to go. Used the old eir cable to pull the new fibre bake to the gate from the eir duct at pole. Left plenty of cable left over for the house installer blokes in Jan. Done in about an hour.



  • Registered Users, Registered Users 2 Posts: 7,259 ✭✭✭amacca


    Vodafone contacted me saying they can connect me...

    I asked how long before I'd have it..rep said about 5 or 6 weeks

    Is there any advantage to going with them? Can I just look at everything else that's available and pick a better deal or do they have some sort of advantage?



  • Technology & Internet Moderators Posts: 28,848 Mod ✭✭✭✭oscarBravo


    You can go with anyone you want.



  • Registered Users, Registered Users 2 Posts: 16,042 ✭✭✭✭The Cush


    No advantage, check with providers available at your location and see who offers the best option regarding package and cost.



  • Registered Users, Registered Users 2 Posts: 7,398 ✭✭✭naughto


    Was there not a lot of problems with Vodafone an there high pings an low bandwidth



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  • Registered Users, Registered Users 2 Posts: 7,259 ✭✭✭amacca


    I don't know tbh....if that's the case then I should probably consider another alternative I suppose

    What providers are generally well regarded

    It's around 35 per month for 500mb (more than sufficient coming from around 4mb or lower at times) from all of them afaics and most have a 12 month contract......



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