Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.
Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

Sky Mobile, coming to Ireland

1…3637394142…86

Comments

  • #1142
    deezell
    Registered Users, Registered Users 2, Paid Member Posts: 8,253 ✭✭✭deezell


    https://www.boards.ie/discussion/comment/122879701#Comment_122879701

    Ah no, it doesn't drop to 3G for calls with low speed data, shy use Vodafone network, which has turned off 3G, so your phone connects to 4g or 5g data. Brilliant, until you make a call as it drops to 2g on calls, with zero data during the call! A lucky few have got 4g calling.to work, but for most it seems 2G only.



  • #1143
    rhinosaurious
    Registered Users, Registered Users 2 Posts: 228 ✭✭rhinosaurious


    https://www.boards.ie/discussion/comment/122879701#Comment_122879701

    it will be even worse it will drop to 2G on sky.



  • #1144
    WDR
    Registered Users, Registered Users 2 Posts: 47 ✭WDR


    https://www.boards.ie/discussion/comment/122843088#Comment_122843088

    Is there a whatsapp number for Sky Mobile support?? What is it?



  • #1145
    deezell
    Registered Users, Registered Users 2, Paid Member Posts: 8,253 ✭✭✭deezell


    https://www.boards.ie/discussion/comment/122883715#Comment_122883715

    +353 818 716 051



  • #1146
    JMcL
    Registered Users, Registered Users 2 Posts: 2,761 ✭✭✭JMcL


    Wonderful, I've just discovered that some, but not all, incoming calls are disappearing into a black hole, no ringing, no voicemail, no notification. Trying to line up tradesmen and now I'm not sure if they're not answering me or if the can't :-(



  • Advertisement
  • #1147
    pfftdetail
    Registered Users, Registered Users 2 Posts: 739 ✭✭✭pfftdetail


    Just got an email that the iPhone 16 Pro is coming to sky for €29 up front for €38/month. I assume it’s for 36 months but still seems like a decent deal. Especially with the Swap24 upgrade program and get an iPhone 18 Pro in 2 years time.

    Pretty sure that €38/month is without a Sky Mobile SIM, so you can get a phone from Sky and have a SIM from GoMo and get the best of both worlds. Or you can add a SIM for €15 extra.

    They also show you can get an iPhone 16 for €45 a month with a plan included for €0 upfront.

    I might end up signing up for this, if it holds up it’s basically like the iPhone upgrade program they have in the states.



  • #1148
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,527 ✭✭✭pizzahead77


    https://www.boards.ie/discussion/comment/122900064#Comment_122900064

    I don't think they'll sell you the phone without taking a Sky SIM. I know Virgin Media don't



  • #1149
    pfftdetail
    Registered Users, Registered Users 2 Posts: 739 ✭✭✭pfftdetail


    https://www.boards.ie/discussion/comment/122900770#Comment_122900770

    I had a look at their other phones, like the Samsung S24. You can pick a 100MB data option for 4 euro a month, as far as I am aware the phones aren't SIM locked either.



  • #1150
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,527 ✭✭✭pizzahead77


    https://www.boards.ie/discussion/comment/122901405#Comment_122901405

    Generally Samsung (and maybe other Android) phones haven't been locked by Vodafone and Three for years (not sure on others) but they do lock iPhones so I'd say SKy will be the same too



  • #1151
    deezell
    Registered Users, Registered Users 2, Paid Member Posts: 8,253 ✭✭✭deezell


    Software patch dated November 1st applied last night to my Samsung S21 phone automatically, not the new Android 15/One UI7 or anything but... Volte and Wifi calling are now provisioned and working! Volte toggle in the Mobile settings and phone stays in 4g voice 5g data during a call. Voltesymbol in the top bar and wifi calling symbol when on wifi.

    'S all good man!

    Screenshot_20241130_094439_Settings.jpg


  • Advertisement
  • #1152
    MallowMan17
    Registered Users, Registered Users 2 Posts: 145 ✭✭MallowMan17


    https://www.boards.ie/discussion/comment/122900064#Comment_122900064

    Did it say when are they going to start selling them by any chance?



  • #1153
    pfftdetail
    Registered Users, Registered Users 2 Posts: 739 ✭✭✭pfftdetail


    https://www.boards.ie/discussion/comment/122907997#Comment_122907997

    Probably before the end of year, or maybe January.



  • #1154
    Schummi
    Registered Users, Registered Users 2 Posts: 560 ✭✭✭Schummi


    https://www.boards.ie/discussion/comment/122907997#Comment_122907997

    No details on when they'll be available, just the chance to register your interest.

    Nothing more than what they're saying on their website.



  • #1155
    Morby
    Registered Users, Registered Users 2 Posts: 541 ✭✭✭Morby


    Does anyone have a phone number for Sky Mobile that isn't 0818?

    I'm abroad and have absolutely no signal. Not sure if it's a fault with the SIM or what.



  • #1156
    deezell
    Registered Users, Registered Users 2, Paid Member Posts: 8,253 ✭✭✭deezell


    https://www.boards.ie/discussion/comment/122914246#Comment_122914246

    Try manually selecting a carrier, on Samsungs it's Settings/Connections/Mobile Networks/Network Operators, other brands might differ

    This website Saynoto1890.com has a listing for ordinary nos. For Sky. I used this site a lot in the past.

    • SKY TV Customer Service
      • 0818719852, 0818719819 and 0818762879 – Call Instead (for installs) 014198686 (as of August 2014)
      • Others have suggested calling head office reception at 016697875 and get them to phone you back
      • Temporary number created during recent Eir outage – 012483015 (confirmed to work as of 02/02/2016)

    Obviously, replace the 01 prefix with +3531 if abroad.



  • #1157
    walshtipp
    Registered Users, Registered Users 2 Posts: 406 ✭✭walshtipp


    Screenshot_20241202_173026_Call settings.jpg

    Latest software update just installed on Samsung Galaxy S23 Ultra.

    VoLTE now working.



  • #1158
    Hurrache
    Registered Users, Registered Users 2 Posts: 10,449 ✭✭✭✭Hurrache


    I don't get why the phone needs an update? I have it on my S22 with an Eir SIM and only lost it when I switched to the Sky one.



  • #1159
    deezell
    Registered Users, Registered Users 2, Paid Member Posts: 8,253 ✭✭✭deezell


    https://www.boards.ie/discussion/comment/122915995#Comment_122915995

    From what I read it's some sort of Google Android list or whitelist, of recognised carriers, and Sky had not done their housekeeping on becoming a carrier. even an MVNO one, so certain features need to be cleared for use when the phone is presented with a Sky Sim. The thing is, Sky themselves didn't have a plain English explanation, so if my knowledge is scant, (I've already forgotten some of the speculative reasons I've read), there were no Sky engineers who could put up a paragraph on the support bot for their Asian support staff to repeat.

    You should be getting that November 1st dated security patch push soon.



  • #1160
    TheIrishGrover
    Registered Users, Registered Users 2, Paid Member Posts: 6,717 ✭✭✭TheIrishGrover


    Was coming here to see what the general verdict with Sky Mobile is. My broadband and mobile are both with Virgin Media so both were hit with their DNS outage earlier today. Not ideal. So was looking to switch mobile. (I believe VM mobile are on three network but it seems their outage was related to DNS rather than network infrastructure)

    As Sky are tying you into a 12 month contract, I think I'll give them a miss. At least for a year or so until they sort themselves out.



  • #1161
    deezell
    Registered Users, Registered Users 2, Paid Member Posts: 8,253 ✭✭✭deezell


    https://www.boards.ie/discussion/comment/122916265#Comment_122916265

    With 5G and sorting out Wificalling and4g calling theyre getting there, but roaming still has issues.



  • Advertisement
  • #1162
    PixelCrafter
    Registered Users, Registered Users 2 Posts: 679 ✭✭✭PixelCrafter


    https://www.boards.ie/discussion/comment/122772375#Comment_122772375

    Send a formal complaint and flag it with ComReg — thats absolutely ridiculous!



  • #1163
    deezell
    Registered Users, Registered Users 2, Paid Member Posts: 8,253 ✭✭✭deezell


    https://www.boards.ie/discussion/comment/122916293#Comment_122916293

    He got sorted in the end though on the 6th November.

    https://www.boards.ie/discussion/comment/122809018#Comment_122809018


  • #1164
    KildareP
    Registered Users, Registered Users 2 Posts: 1,720 ✭✭✭KildareP


    What's the general concensus with Sky?

    Ditched Vodafone because the indoor coverage is abysmal since 3G was completely switched off but over the weekend got caught in two spots where Vodafone would have had coverage but Three didn't.

    Not prepared to pay Vodafone prices to go back to them however.



  • #1165
    PixelCrafter
    Registered Users, Registered Users 2 Posts: 679 ✭✭✭PixelCrafter


    Won't be budging from GoMo - good deal, getting decent speeds, WiFi calling does what it's supposed to do, etc.



  • #1166
    babelfish1990
    Registered Users, Registered Users 2 Posts: 731 ✭✭✭babelfish1990


    https://www.boards.ie/discussion/comment/122916833#Comment_122916833

    If Vodafone isn't working for you due to 3G switch-off, Sky won't be any better - they use the same network, and Sky also has a lot of additional teething problems, well reported on this forum. If Three is also giving you problems, then no point trying any of their MVNO's either. It's worth trying Eir or Gomo. Eir have been rolling out huge amounts of 4G/5G infill. Where I live they have twice as many base stations as either of the other 2 networks. They also have the best WiFi calling, if you are ever stuck with indoor coverage. However, every area is different - so you should get someone with an Eir/GoMo SIM to test your locations first or get a PAYG SIM to try it out.



  • #1167
    JMcL
    Registered Users, Registered Users 2 Posts: 2,761 ✭✭✭JMcL


    https://www.boards.ie/discussion/comment/122916833#Comment_122916833

    Teething problems left and right, if you have a handset that supports everything it should, then (maybe) happy days.

    "Customer service" is utterly dreadful if you need to deal with them. I'd an issue last week where I wasn't getting most incoming calls, nor were they going to voicemail or even notifying me of missed call. No idea how long it's been going on as some calls were getting through. I spent about half a day engaging with some clueless wonk reading from a script to no avail (sample advice: "Reboot phone, wait 15 minutes. Reboot wait 10 minutes. Reboot, wait 15 minutes"…. it didn't work strangely enough). I need to re-engage with them in the hope I eventually get through to somebody that has a clue. Or I might ship them to Comreg



  • #1168
    KildareP
    Registered Users, Registered Users 2 Posts: 1,720 ✭✭✭KildareP


    https://www.boards.ie/discussion/comment/122917881#Comment_122917881

    My major gripe these days with Vodafone is the indoor coverage has gone to pot. The work number is (was) Vodafone and personal with Three in a dual SIM phone.

    Outdoors, Vodafone is still very usable. They had a few months of awful network performance at the start of the 3G-switchoff but that all largely settled down. Now it's just awful indoor coverage in many areas.

    Three is just too variable, by far the most impressive headline speeds and performance in one area and then half a KM down the road, practically nothing. As a result I had been using Vodafone exclusively for data.

    Other half is on GoMo (Eir) - usable but the speeds are by no means anything to write home about in a lot of areas (they've just turned 5G DSS on pretty much all of their existing masts, as opposed to fully upgrading the RAN and backhaul at each like Three and Vodafone are doing).

    Absolutely not paying €35+ a month to Vodafone for no indoor coverage, but for €10/€15 I'd consider using Three as the primary data SIM with the Sky SIM as backup for the blackspots where Vodafone are the only carrier. However the comments on the early days don't exactly instill any confidence in them as a network!



  • #1169
    deezell
    Registered Users, Registered Users 2, Paid Member Posts: 8,253 ✭✭✭deezell


    Same network as Vodafone, I'm happy now the 4g calling is sorting itself, roaming still has reported issues, though I've not been abroad to test that one out. Roaming was excellent with AnPost MVNO as they roamed on Vodafone. Sky I believe have some other arrangement. One of the posters in the AnPost Mobile thread had a winkle where he continued to use Vodafone PAYG by, well, only paying as needed using €5 cash add ons, rather than monthly €20. I'll look that up, it was over a year ago or more.



  • #1170
    biebiebie
    Registered Users, Registered Users 2 Posts: 2,201 ✭✭✭biebiebie


    yes 5GB is €5 on Vodafone

    Might be worthwhile having it in place before going abroad to EU country, as as a plan B



  • Advertisement
  • #1171
    Chris_5339762
    Registered Users, Registered Users 2 Posts: 6,279 ✭✭✭Chris_5339762


    I'm still not happy with the fact that data drops AFTER a call. It still shows as going up from the 2G call quality to 5G, but no data comes in until I go to airplane mode and back (or drive through a tunnel). Perhaps getting onto a different cell tower helps - I'm not sure.

    Also I'm not receiving OTP texts from permanent TSB and thats an almighty pain. Has anyone had any luck getting them to fix it, as reading elsewhere they say Sky just don't care and they'll appear in bulk about 10 days later.



Advertisement