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AER Credit Card

  • 30-10-2024 10:29PM
    #1
    stevo122
    Registered Users, Registered Users 2 Posts: 1 ✭


    Anyone ever had issues linking their Aer Credit Card to their Aerclub? It won't recognise my mobile number, the numbers are the same with BOI and Aerclub. Aer Lingus website says you have to wait to receive an email with a link, BOI website says you can do it straight away and information booklet that came with card from BOI says wait for email. I called Aerclub and advised to submit online form. How do you resolve the issue?

    Tagged:


Comments

  • #2
    dochogan
    Registered Users, Registered Users 2 Posts: 16 ✭dochogan


    Filling in your mobile number on the Aer Credit Card portal doesn't work. You have to wait for the email from Bank of Ireland with a special link. When you click on that link, it takes you to the portal where you enter your AerClub username and password and then your card is linked (no mobile number required). I received the email two days after my card arrived.



  • #3
    conor_mc
    Registered Users, Registered Users 2 Posts: 835 ✭✭✭conor_mc


    I had terrible trouble with mine in the beginning, but I was switching a standard BoI card (a KBC takeover job) and BoI seemingly didn’t have my email address so didn’t send the linking invitation email. It was only through sheer perseverance that I figured out what was missing and got it sorted.



  • #4
    Charles Babbage
    Registered Users, Registered Users 2 Posts: 7,302 ✭✭✭Charles Babbage


    https://www.boards.ie/discussion/comment/122792819#Comment_122792819

    Bank of Ireland have zero regard for their customers.



  • #5
    MercuryBoy
    Registered Users, Registered Users 2 Posts: 207 ✭✭MercuryBoy


    Did you figure this out? I'm in the same boat, sent them a query online and have heard nothing back



  • #6
    conor_mc
    Registered Users, Registered Users 2 Posts: 835 ✭✭✭conor_mc


    phone them and ask them to confirm the email address they have on file for you. They had none for me and therefore I received no invitation email to link my accounts.



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  • #7
    MercuryBoy
    Registered Users, Registered Users 2 Posts: 207 ✭✭MercuryBoy


    https://www.boards.ie/discussion/comment/122811822#Comment_122811822

    Phone who? Aer Lingus or BOI? You got a number?



  • #8
    conor_mc
    Registered Users, Registered Users 2 Posts: 835 ✭✭✭conor_mc


    BoI credit card support, they’ll put you through to Aer card team. Sorry I don’t have the number anymore.



  • #9
    cshk
    Registered Users Posts: 36 ✭cshk


    Anyone’s else’s reward flight spend tracker not updating on the portal? Have put 2.5k+ through the card since Feb but tracker stuck on 3.8k for the past month



  • #10
    Mo25
    Registered Users, Registered Users 2 Posts: 5 ✭Mo25


    https://www.boards.ie/discussion/comment/123305283#Comment_123305283

    mine too, but only got the card earlier this month. It updated on the first day i used on the 7th but not since. Was wondering what happened.



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