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The cost to upgrade public transport ticketing system to contactless - how much?

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  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,672 Mod ✭✭✭✭bk


    BTW for those interested this is a really interesting overview of how this sort of next gen ABT ticketing works in the Netherlands with ABT and some of the technical details:

    https://usa.visa.com/content/dam/VCOM/regional/na/us/visa-everywhere/documents/ovpay-case-study.pdf

    It might be of interest to people here as I believe we will very closely be following a similar setup for ticketing here.



  • Moderators, Science, Health & Environment Moderators Posts: 20,374 Mod ✭✭✭✭Sam Russell


    Just for scale, how much is the total fare box for Irish Rail, Dublin Bus, and BE? In other words, what would the pay-back time be for the upgrade cost?

    How much is spent on Revenue Protection?



  • Registered Users, Registered Users 2 Posts: 18,738 ✭✭✭✭LXFlyer


    A pointless exercise.

    Demand is already outstripping supply.

    We simply don’t have the capacity for that.



  • Registered Users, Registered Users 2 Posts: 1,151 ✭✭✭riddlinrussell


    Studies show that free transport doesn't take cars off the road, you get less people walking/cycling instead



  • Registered Users, Registered Users 2 Posts: 72,865 ✭✭✭✭L1011


    Yes, places it has gone free have huge increases in usage but without any accompanying reduction in car usage.

    If that is your aim, grand. But it's not the aim here



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  • Registered Users, Registered Users 2 Posts: 2,463 ✭✭✭KrisW1001


    Free transport just encourages walkers to take the bus/tram/train; it does not shift commuters out of private cars. In the case of Luxembourg, because it is so small, a lot of its car traffic originates from outside the country, and quite a bit is crossing the small state, from one exurb in France to another in Germany, for instance, so public-transport initiatives that were limited to LU itself didn't help.

    To remove private cars, you need secure, car-friendly stations/stops on the periphery of cities, and extensive, cheap Park+Ride provision. Car drivers know that they pay a lot for fuel and parking. All that public transport has to to tempt them out of the car is cost a little less than that, for a more reliable, less stressful journey. We’re a long way from there.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,672 Mod ✭✭✭✭bk


    I agree completely, free fares don't make sense.

    However there are a number of things you can do to make it more affordable and attractive.

    The €2 90 minute ticket is fantastic value and I hope they keep it at that price for many years to come. The €1 under 26 and 65c for kids for 90 minutes of travel are also fantastic IMO.

    I do like the idea of the €365 annual ticket for unlimited travel that some European countries have, travel for €1 per day, nice marketing. Our taxsaver system is broken and needs to be scrapped and replaced IMO.

    Another idea I like is half price fares for offpeak travel, can help move some people out of peak hours and thus take the strain off peak hour travel.

    But overall the biggest issue we have is capacity and service reliability. If extra money is available for public transport then it should be put into more buses, more drivers, building Metro's, DARTs, tram lines, etc.

    The NTA actually did a report into the idea of free travel, the figure they came up with was it would cost €750 million extra per year! That would finance a lot of extra buses and drivers per year. As other posters said above, the report also found the negative impacts of free fares in cities that tried it, of it only taking people off walking and cycling and leading to even more packed buses, which actually discouraged motorists from using public transport.



  • Registered Users, Registered Users 2 Posts: 2,463 ✭✭✭KrisW1001


    Time-based ticketing is great - it makes journeys involving a change of bus financially viable, but it also allows very cheap “there and back” journeys on one ticket, if you only have something short to do, like collecting an item from a shop.

    I wonder, once payment-cards are accepted, if re-phrasing the logic of fare-capping might encourage ridership. Instead of “you are charged for each trip, but that's capped at [one-day ticket price]”, saying “This will purchase a one-day ticket, but if paying for individual trips would have been cheaper for you, you will be refunded the difference”. These are functionally identical, but the second wording may encourage people to use more services because they have “already paid for” a day’s travel.

    The TaxSaver scheme is definitely broken: putting it through the employers was a bad move, as most employers are too stretched to deal with the admin - it should be done the way medical expenses are: you keep your receipts, and declare your travel costs to Revenue for a refund. Tying that in with making pre-paid day or week tickets simple to buy would encourage people to buy such tickets, knowing that the taxman will give them part of the amount back, and if your "Leap account" gave you a Revenue-acceptable transcript of purchases, then getting your refund becomes trivial: log in to MyAccount, tick a checkbox and attach the transcript.

    Group tickets are another area that needs exploring for tourists. Munich has a fantastic group-ticket offering where up to 5 adults (children count as half an adult) travel together for €40 for 24 hours, with discounts for longer periods (e.g. €96 for five days). That sum is actually cheaper than a taxi from and to the airport (Munich’s airport is in the middle of nowhere, so a cab is over €60). The Dublin Leap Visitor card is great as far as it goes, and is equivalently priced to this offer, but it’s crippled by the very restricted availability; Munich group tickets, by contrast, are a regular product that you can get from any kiosk or ticket machine, so if you don’t discover that it exists until you arrive at your hotel, you still have a chance to take up the offer.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,672 Mod ✭✭✭✭bk


    Yes, actually ABT should help greatly with all of this, making it much easier to offer group products and expanding the availability of the Leap visitor card.

    So take your scenario, a tourist in a hotel hears about the 3 day Leap pass and wants to get it. They just go to the Leap website or install the Leap app on their phone, register the debit card they want to use and buy the 3 day pass and it will be "applied" to their registered cards. All done on the app/website without ever leaving their hotel or needing to buy a card.

    The same can be applied to any other type of pass/ticket, just buy it in the app and apply it to your registered cards.

    As an side, the 1 and 7 day visitor cards won't be needed any more once contactless is implemented. They are just the same amount as regular daily and weekly capping on regular Leap cards and it should apply to whatever contactless card a tourist uses, even without registering it. But I do get your point about other group ticket, etc.

    I believe the reason why such products aren't more widely available, is because the current Leap card setup makes it very difficult to roll out new products and tickets or even adjust ticket prices. Currently any new product needs a programmer to program the code for it on the ancient, 30 year old ticket machines, with extremely limited processing and memory and then it has to be rolled out as a upgrade to every ticket machine on every bus and gate.

    As a result the NTA has been forced to wait months if not longer to rollout new tickets, fares and products, due to the complexity. Just look at how Cork, etc. still doesn't have the 90 minute ticket!

    ABT fixes all that, you only need to update the back-end systems when rolling out new tickets and products. No need to touch the ticket machines or validators, they are now just relatively dumb readers.



  • Moderators, Motoring & Transport Moderators, Technology & Internet Moderators Posts: 23,672 Mod ✭✭✭✭bk


    Thinking a little about the taxsaver tickets, I think the best option is to scrap them completely!

    Instead I'd simply extend the concepts of daily and weekly capping with a monthly and yearly cap. But set the monthly/yearly cap at the same level as people get on the taxsaver tickets with 52% off.

    Just to be clear, that means people who currently get taxsaver tickets wouldn't lose out, it would continue to cost the same.

    The advantage is that you just get it automatically without needing to think about it, no need to register for it etc. Just use your card and if you hit the caps then great, you save money. You could eliminate all the cost of having to administrate it like you do with the taxsaver scheme.

    Yes, the downside is that it might need a higher subsidy, as more people would have access and everyone get 52% off rather then some getting just 28% at the moment. But it might not be as much as you think due to the reduction in admin costs involved.

    I think it would be a good step to make public transport more affordable and accessible without going full on free fares.



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  • Registered Users, Registered Users 2 Posts: 15,622 ✭✭✭✭loyatemu


    I assume Taxsaver is no longer costing the govt as much directly due to so many people getting rid of their annual tickets when WFH became more common.



  • Registered Users, Registered Users 2 Posts: 72,865 ✭✭✭✭L1011


    I'd say there's plenty of 5-day commuters who aren't even paying PAYE in the first place - part time service industry staff - that could hugely benefit from some form of reduced travel; but don't have options.

    There is the argument that the higher rate tax payers are more likely to have cars, and that there's an incentivisation element to get them to switch to PT, but I'm not going to support that position.



  • Registered Users, Registered Users 2 Posts: 99 ✭✭Pepsirebel


    The tech is there....was in London recently. The tube is tap your bank card on the way in & when you exit, only charged for journey travelled. If you forget to tap out you only get charged a max rate which isn't extortionate.

    The leap card is a complete joke, can't use the app to tap on & have to put the leap card on the phone.....jaysus! Even the coffee trailers can accept contactless.…



  • Registered Users, Registered Users 2 Posts: 479 ✭✭Bodan


    A claim made by the Social Democrats that a new ticketing system for public transport across Ireland would cost billions of euro has been strongly disputed by the National Transport Authority, but the political party has kept the misleading tweet online and doubled down by distributing a leaflet with the claim.

    The project includes replacing ticket machines, platform/bus validators, train station fare gates, and the computer hardware and software in the background to make it all work.

    A spokesperson for the National Transport Authority said: “The suggestion that spending of €2.7bn on Next Generation Ticketing has been approved is misleading.”

    “That figure originated in tender documents published by us in 2020 and represents nothing more than a notional potential maximum spend on Next Generation Ticketing over the course of 20 years or so,” the spokesperson said.

    The tender documents included an “estimated value excluding VAT” of €243m and “a maximum value of the framework agreement” of €2.762bn.

    The “notional” value could, for example, include technology not yet imagined or for projects much wider in scope, but the framework is also not a totally binding contract. IrishCycle.com understands that the NTA has dropped out of a number of framework processes that were far short of reaching their total estimated value, never mind the total notional value.

    The NTA said that no such sum of €2.7 billion has been approved by the NTA board, the Department of Transport, or the Department of Public Expenditure and Reform. What has been approved under the Framework Agreement, which was tender for, is a fraction of the multi-billion euro figure.

    An NTA spokesperson said: “The first call off contract under this Framework Agreement is to roll out and support for 10 years, Next Generation Ticketing on a phased basis, primarily in the GDA, and the contract value is €73m in Capital Expenditure and €76m in Fixed Operating Costs. Additional variable costs will ensue based on a cost per transaction once live.”

    The NTA told this website that “€149m is the only money that has been approved to date for Next Generation Ticketing”. This is likely to rise. Spanish company Indra, which secured the winning bid for a framework agreement for the new ticketing system, said that the framework was “a significant contract worth hundreds of millions of euros over the potential term of the contract”.

    https://irishcycle.com/2024/10/30/social-democrats-spread-fake-news-story-of-public-transport-ticketing-system-costing-billions/

    A good article by Irishcycle.com that should clear up any confusion



  • Registered Users, Registered Users 2 Posts: 1,512 ✭✭✭p_haugh


    Looks like BÉ Cork City busses are finally getting RHS validators installed (I assume the same type as used on DB/GAI), in advance of the Next Gen ticketing roll-out.



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