Aritech/Interlogix Intruder Alarm Dialler (ATS7310) Fault

Curious Tony · 29-09-2024 08:47PM #1

I have an Aritech/Interlogix ATS1000A panel with a ATS7310 GSM dialler connected. It had been working away just fine for years sending and receiving texts. For no apparent reason it now has a 'SIM blocked from network' error code showing up on the dialler and it is no longer working.

I contacted the phone network and they said that there was no issue with my account and gave me a new SIM (same number) just in case. This did not fix the issue. I tried a couple of other SIMs (different numbers and phone networks) but still no joy. Does anyone know what is wrong?

altor · 02-10-2024 01:08PM

https://www.boards.ie/discussion/2058371276/aritech-interlogix-intruder-alarm-dialler-ats7310-fault

For older GSM dialers you need a 2g sim in most cases.

I would check this on the sim, also make sure pin lock is off.

Curious Tony · 07-10-2024 09:16AM

The SIM that was connected when I first got the error message 'SIM blocked from network' has been working is the dialler for about 15 years so would have been a 2g SIM. I also put in another old working SIM but have the same error. Both these SIMs work fine in a mobile phone.

altor · 07-10-2024 12:14PM

https://www.boards.ie/discussion/comment/122692479#Comment_122692479

You could try a default and reprogram of the system to see if something has gone corrupt on the system itself.

Curious Tony · 08-10-2024 04:45PM

A good suggestion but as I last reprogrammed it well over 10 years ago, I would no longer know where to start and apart from the dialler issue everything else is working fine, so I do not want to tempt faith by reprogramming.

altor · 08-10-2024 05:59PM

https://www.boards.ie/discussion/comment/122697921#Comment_122697921

I know the feeling, it wouldn't be the most straight forward of panel setups either.

The newer panel, XGEN, has a free app over Wi-Fi so if you wanted to upgrade, this would be more straight forward.

Curious Tony · 22-10-2024 09:03PM

I replaced the ATS7310 (£67 on ebay) board and all working perfectly again. Thanks for your help and suggestions

altor · 23-10-2024 09:00PM

https://www.boards.ie/discussion/comment/122750999#Comment_122750999

Brilliant, hopefully that sorts it for another 10 year 😀

Aritech/Interlogix Intruder Alarm Dialler (ATS7310) Fault

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