Sky Mobile, coming to Ireland

Ive been reading their documents. Cooling off period starts when you activate your sim. So no activation, no service.

But in my mysky it says billing starts automatically if you haven't activated it within 14 days which sounds bizarre if you've not got a service.

I'll ring them anyways on Mon and gather they'll tell me there's nothing to cancel but it will cover myself.

signed up for Sky mobile on the website - no issue getting eSIM and filled out the port form. No sign of anything porting though so assume they may not do it on a Saturday.

Anyone having data issues today?

I've had no mobile data since lunchtime, only ported over yesterday. I spent the afternoon on the phone to customer service trying silly troubleshooting that I had already tried before ringing. Still no data connection tonight.

Pls let us know what they tell you. I have a sim as well that I won't activate based on reading of all the issues people have with sky.

I've tried airplane mode, restarting the phone, re-adding APN settings, nothing seems to work and still no data today.

It seems I'm the only one or is anyone else having issues? It's been 24 hours now

Interesting reading

https://helpforum.sky.com/t5/Sky-Mobile/Sky-Mobile-Ireland-Disaster/td-p/4753851

Where can you see this? :)

EDIT 1: Found it! It's in their T&Cs on allowances, fair usage and roaming. https://gomo.ie/terms/ "6.4A. For Customers signing up from 1st October 2024, the fair usage data limits referred to in this agreement, including in Clauses 6.4, and 6.6 do not apply. We retain the right to take appropriate steps for traffic management, where for example other users are likely to be adversely affected by a Customer’s actions."

EDIT 2: This might make me switch to GoMo if I am being honest, sure the network is probably not as good as Vodafone's, but you aren't locked in a 12 month contract and don't have to deal with the Sky Mobile issues. Along with that it's cheaper than paying Vodafone 20/month to have caps on calling and texts and EU roaming data. I am glad I cancelled and ported out, I knew someone in the market will try and match their offer. The best part is if I join GoMo, I am not locked in a contract, and if Vodafone or Three try and match this offer too, I can immediately switch to them as well!

EDIT 3: Confirmed this with GoMo support, who you know, actually know their product.

Eir have also updated their prepay 20 euro a month plan offer to offer unlimited data. https://www.eir.ie/opencms/export/sites/default/.content/pdf/terms/meteor/simplicity_offer.pdf

More than likely, probably just need to update their websites and they haven't had the time yet but they wanted to match the Sky Mobile offer ASAP.

In fairness to Sky, while they are having some teething issues they are shaking things up and making the other providers sharpen their pencil a bit.

Most Irish people don't really go abroad to be honest. They also have roaming period limits, think under EU law they can monitor your roaming usage 4 months in a row and if you spend more time or data abroad than you do in Ireland they can charge you extra.

Pretty sure GoMo and Sky Mobile in Ireland are now one of the cheapest plans in Europe with absolutely everything unlimited both in home and abroad usage with 5G included.

I'd say in the next few months or years, the rest of the Irish providers will follow with unlimited everything and so will every other EU country.

They can truly make everything unlimited now because data is cheaper than ever, and on top of that most people never really use that much data anyways, a lot of people work from home now and barely use data.

I was in London for a few days last week. Sky took about 5 minutes to connect to a network upon landing but I didn't need to mess with any settings. All worked fine but I did notice that my 3 sim was getting better speeds on 3UK whereas Sky were roaming on EE most the time.