Sky Mobile, coming to Ireland

It's also an EU law/directive that they can't say no to your german iban but they find ways around it with toothless regulators

For example gomo is unlimited data in roi, but 10gb in the eu.

I don't know really tho, I don't work for them or anything i just read the same website as everyone else a few days ago.

Do MVNOs always roam on the underlying network's partners? So in this instance, would sky roam on Vodafone networks across Europe? Or would they use Sky Mobile in UK too (which is based on O2's network I believe there)

Their UK partner seems to be O2 - When crossing the border at the weekend the phone (on automatic network selection) connected to and stayed on O2 UK network. Previously when I was using Vodafone I always connected to Vodafone UK.

took 2 days but I managed to get a SIM card sent back out so we will see how that goes, I ain’t holding my breath to be honest.

Nope

From the below link

Michael lives in Ireland and has a contract with an Irish mobile operator where he pays €0.10 a minute for calls and €0.05 for text messages within Ireland. When he goes on a business trip to Spain, Michael doesn't have to worry about paying extra for any calls to EU numbers he makes or receives.

Callers from Ireland will be charged the normal domestic rate when they call Michael. If he calls a local Spanish number, his family in Ireland or any other EU country, he will pay Irish domestic prices - €0.10 a minute - for these calls. His text messages within Spain, to Ireland or to any other EU country will cost €0.05 - just like at home.

https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_en.htm

i stand corrected!

you would think they start a new product that is compliant...

sky clearly states that if you are roaming in EU and you call any other EU country other than Ireland , you pay 23c , which happens to be the international calling rate from ireland. so being abroad is no more expensive calling an international number compared to calling from home.

also they mention

Whilst in Europe and the UK, you will have unlimited calls and texts, to ‘phone home’. Outside of these countries, there may be a charge, please check out the Mobile Tariff Guide for more information on out of bundle charges.

had a look at 48..

Minutes made to landlines including non-geographic numbers and mobiles within the Republic of Ireland and calls made while roaming in EU to other EU numbers and back to Republic of Ireland are subject to a limit of 5,000 minutes per monthly plan.

gomo has similar , but says they could be charged..

Minutes and texts included in the SIM Only Service can be used within Republic of Ireland and European Economic Area (“EEA”) zone countries while Roaming subject to fair usage. Voicemail, calls and texts / EEA landlines while Roaming in the EEA are treated as a standard call or text, deducted from the SIM Only Service plan allowances or charged at applicable standard rates, see our website for a full list of Charges.

and VM spells it out

Roam Like At Home means that EU roaming is included in your plan so you can now use the inclusive minutes and texts in your plan while roaming in the EU at no extra cost. For example, if you are roaming in France you can call or text home, call or text another number in France or even another number in a third European Country just like you do at home. These calls and texts come out of your inclusive allowance and once you use up your inclusive allowance either at home or in the EU you will be charged our standard out of bundle rates.

Yes, now I will be the first to say these rules can be confusing for both us and Sky and that the likelihood of having to call another EU country other than Ireland (or the one you are in) while on holiday will be a very unlikely event. If I were a sky mobile customer I would question it

I got stung for roaming charges to the tune of about €5 when I was in the Turkish occupied part of Cyprus a few years back. When I queried it with Vodafone at the time it was refunded without question under these rules

I've noticed this issue with MVNOs, had the same problem on 48.

Hasn't been an issue for me. At home I have 3G and 4G coverage depending on the room. It's switching between both quickly as it would have done with Vodafone.

The only thing that'll restore my faith in Sky is if they have this fixed by Friday and actually inform me of same.

They told me to stop trying it so I can't even do that to check until I'm given the nod from them

I had a similar issue, all SMS messages came through today around 1pm and it’s working now.

A few service messages still aren’t working like iMessage and PayPal so far.

I'm having connection issues as well with apps and the browser - putting it down to DNS issues that will hopefully get resolved

Why don't you guys opt for an esim or I don't know if sky stores also give the sim card at point of sale but maybe cancel and sign up via a sky store and get the sim card at the shop when signing up? Maybe it could be that the address was taken down incorrectly as well.

Not everyone has eSIM, eSIMs also have various problems as everyone else in this thread pointed out. They also keep removing the eSIM option on the website and over the phone. They don't offer eSIMs or SIM cards in stores just yet either, they can only order to your address.

All the tracking in the MySky app says is "Delivered."