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Car no claims bonus issue

  • 24-03-2024 1:09pm
    Registered Users Posts: 1,727 ✭✭✭

    Looking for some advice here on my no claims bonus.

    My car insurance is up for renewal next month and my current insurance provider is not giving me a 1 year no claims bonus for the previous year.

    I had an accident on March 12th 2023 to a parked car which obviously affected my NCB back then which is fine. But since that incident I will have 1 year car insurance from April 10th 2023 to April 9th 2024 during which I have no claims. Surely I'm owned 1 year NCB for this period, since the accident happened in March 2023 and shouldn't affect the insurance period starting April 2023, right?

    Can someone please tell me if I am missing something here? Or does NCB go by claim payout date and not the incident date?