VirginMedia vs Siro (DigiWeb)

ManUnited123 · 18-11-2023 01:32PM #1

So u have digiweb and my contract is up so i thought ill switch to VirginMedia specially since they have the xbox deal. At the moment i have both connections and im getting the following speeds:

digiweb: 428Mbps and 6ms ping

virginmedia: 642Mbps and 16ms ping

why is the ping so much higher on Virgin media? i don’t mind the speed but i need low ping as i play online games alot. I’m considering cancelling virgin media and staying with digiweb specially since I'm in the cancellation period at the moment. Any thoughts?

Skittle · 19-11-2023 01:49PM

It's to do with routing of traffic. As far as I know Virgin is owned by Liberty Media and most of their traffic is routed to Europe (Amsterdam I think) and then onto the relevant destination. In the past I've found that to get to a UK server, I've been routed to Amsterdam or Frankfurt and then back to the UK, instead of using a more direct hop from Ireland to the UK directly.

Also are you sure you are pinging the exact same IP address on the two networks?

Grab All Association · 19-11-2023 02:05PM

Be careful. Despite being out of contract, Digiweb charged me a cancellation fee. When I get over my infection, I'll have to fight them on the phone for reimbursement.

Virgin never sent the €100 One4all gift card so expect a fight with them too regarding your Xbox.

The Real B-man · 19-11-2023 04:46PM

You only have to give 30days notice for cancellation if out of contract.

I remember that back in the Day sign up to horizon and never got the gift card either!

VirginMedia vs Siro (DigiWeb)

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