Seems like a good deal on firewood....

Aquos76 · 08-10-2023 01:35PM

Has anyone here actually bought the rathwood double pallet of hard wood, blocks how would it compare to say a 8x4 trailer load of blocks, also size wise, are the block all chopped to a similar size?

Fingers Mcginty · 09-10-2023 07:55AM

Just ordered a pallet there. I presume if you have a driveway they'll keave it there as opposed to out on the road?

dubstepper · 09-10-2023 08:27AM

https://www.boards.ie/discussion/comment/121212548#Comment_121212548

The guy who delivered to me had a tail lift and a pallet truck. Would think it would be handy enough

Rows Grower · 09-10-2023 08:33AM

https://www.boards.ie/discussion/comment/121212548#Comment_121212548

They'll usually bring as close as possible to where you are going to store it, the stipulation is only there to cover them against people who expect or ask for it to be put in the shed.

Fingers Mcginty · 09-10-2023 09:21AM

can anyone vouch for the quality?

Sono · 09-10-2023 09:05PM

Just placed an order from Rathwood for the €189 crate, thanks for the heads up here.

Aquos76 · 09-10-2023 10:32PM

I placed an order with Rathwood last night and got a approx delivery date of 19th Oct, I’ve now just logged in to the customer portal to see that the delivery date has now been pushed out to the 14th November now, that’s crazy, I think I’ll have to give them a call tomorrow and see what the craic is.

09-10-2023 10:44PM

https://www.boards.ie/discussion/comment/121216501#Comment_121216501

Thanks for the heads up. Mine is pushed out another two weeks also, on top of the three weeks already delayed.

Time to cancel. Ridiculous service.

OmegaGene · 10-10-2023 06:44AM

Shouldn’t be cold until mid November anyway, forecast is 20* today

dubstepper · 10-10-2023 07:47AM

Logs at the top from rathwood. Smaller pieces in general. Pieces at bottom left over from TJ O Mahony order last year.

Sono · 10-10-2023 07:58AM

https://www.boards.ie/discussion/comment/121217013#Comment_121217013

Looks decent to be fair

SteM · 10-10-2023 08:15AM

https://www.boards.ie/discussion/comment/121216866#Comment_121216866

Yeah, I don't think we lit the fire until mid November last year, but the only worry I would have is that if an order has been pushed out twice and it's now due 14/11 what's to stop them from pushing it out again? Also it seems they're not even mailing customers to tell them, you have to login to the portal to find out.

Sono · 10-10-2023 08:18AM

https://www.boards.ie/discussion/comment/121216501#Comment_121216501

I’ve just read this and had to double check my estimated delivery date, I thought it was this Saturday but it’s the 14th November! That is crazy.

mailburner · 10-10-2023 08:25AM

https://www.boards.ie/discussion/comment/121216501#Comment_121216501

I've gone from Oct 19 to Nov 10

If it gets pushed out again I'll cancel

Tabnabs · 10-10-2023 08:36AM

Have two pallets of oak on order from Rathwood (thanks to this thread). Just checked and delivery was 20th Oct but is now 30th of October. Really annoying. As others have said, if it gets pushed back again I'll cancel.

Rows Grower · 10-10-2023 08:50AM

https://www.boards.ie/discussion/comment/121216501#Comment_121216501

I ordered two pallets last night and the exact same thing happened. Having said that when I was ordering the pop up was showing over 50 pallets had been ordered yesterday alone. I'm not in a great hurry for my order but if they push it back further than the 14th of November I'll probably cancel the interest free loan I have given them.

I'm glad I paid with credit card rather than debit card, after looking at online reviews I wouldn't be surprised if the firewood was cut from garden furniture returns.

Sono · 10-10-2023 09:27AM

Has anyone ordered from Monahan’s? Wondering what rhe delivery times are like, 1.2m crate of ash for €319, tempted to cancel Rathwood order and go with these instead

Sono · 10-10-2023 09:58AM

Ended up binning Rathwood and went for the ash from Monahan’s instead, they said it would be delivered by the end of the week or early next week. Will revert with some feedback once it arrives if anyone interested

10-10-2023 10:30AM

Also cancelled Rathwood.

Adding 4 weeks (plus probably more) to the delivery time was taking the piss.

Exploring other options.

Aquos76 · 10-10-2023 06:05PM

I got a callback from Rathwood this afternoon and they indeed confirmed that there is a delay in getting the timber into stock and that has led to everyone getting a later delivery date. They could not confirm if there might be further delays, all they said was it would all depend on their suppliers and it was possible. I decided to cancel as the way I see it, why should they have my money already while they arent in a position to tell me when I would have the blocks, it really isnt worth the hassle.

Sono · 11-10-2023 10:52PM

Anyone who cancelled Rathwood orders, how long did a refund take?

12-10-2023 12:19PM

https://www.boards.ie/discussion/comment/121226467#Comment_121226467

Still waiting.

They said in the email it can take up to 10 days...

I've cancelled other non firewood orders recently. One was same day refund, the other next day.

Snail service with Rathwood.

Sono · 12-10-2023 01:16PM

https://www.boards.ie/discussion/comment/121228023#Comment_121228023

Seems like they deliver and refund slowly! 10 days is ridiculous if it takes that long. Thanks for the reply.

OmegaGene · 12-10-2023 01:28PM

https://www.boards.ie/discussion/comment/121228414#Comment_121228414

up to ten days doesn't mean it will take that long, it depends on the banks not just the merchant

Sono · 12-10-2023 02:59PM

https://www.boards.ie/discussion/comment/121228507#Comment_121228507

👍👍

mailburner · 12-10-2023 04:27PM

cancelled rathwood also, 5-10 days they say

Cape Clear · 12-10-2023 05:13PM

It can take up to 10 days for a refund via a PTSB card. I'd imagine other banks are similar timeframe.

Sono · 12-10-2023 05:52PM

Ordered from Monahan’s Tuesday morning and getting delivered tomorrow at lunch, happy with that turn around.

Tabnabs · 13-10-2023 08:30AM

Can't see me using Rathwood ever again with this fiasco.

OmegaGene · 13-10-2023 08:46AM

https://www.boards.ie/discussion/comment/121231072#Comment_121231072

It’s hardly a fiasco, a retailer got low stock because of a sale price, what’s happening around the world and you class this as a fiasco

mad with any bargain it’s worth a try but if you can’t wait for the restock then crack on 👍🏻

Seems like a good deal on firewood....

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