Air Freshner Damaged Car - Remedy?

Bold Abdu · 2023-07-30 22:02:48

Evening, I recently bought a liquid air freshner in a large supermarket. I attached it to the air vent. I noticed tonight (after maybe 2 days of use) that it has leaked on to a part of the dashboard and stripped the paint i.e. stripped the matt finish away. It's a small enough area, maybe 5cm, but very noticeable. I've had…

30-07-2023 11:02PM

#1

Bold Abdu

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Evening,
I recently bought a liquid air freshner in a large supermarket. I attached it to the air vent. I noticed tonight (after maybe 2 days of use) that it has leaked on to a part of the dashboard and stripped the paint i.e. stripped the matt finish away. It's a small enough area, maybe 5cm, but very noticeable.
I've had another look at the packaging, in size 1 font, and it contains all sorts of warnings (you'd swear it was industrial paint stripper) incl. that it may damage some plastics.
Do I have a valid complaint?

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Comments

#2 31-07-2023 10:17AM

Jim_Hodge

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I don't think you have any recourse. While in small print, the warnings are there. I had the same issue years ago, it's a real pain,

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#3 31-07-2023 10:30AM

Peregrinus

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Was it marketed as suitable for use in cars, or was this a general domestic air freshener?

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#4 31-07-2023 11:56AM

Bold Abdu

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It's a car air freshener.
The stores customer service is quite good so I'll email them later and see what happens.

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