Virgin Media Cancellation deals

I don't think you can specify when to initiate the contract it starts when you go live. On the morning of the 24th put in the order and plug in the new modem on the 27th

Vf are a disaster, cancel the DD and go with VM for another year.

I'm hearing more bad stories than good about them in the last year or so, my daughter had a nightmare with them, making retention deals on the phone then denying they ever said it etc etc, she left and went to Eir.

Recently increased from 250mb to 500mb and while all tablets and phones seem to be working fine on Wi-Fi, the work laptop isn’t working properly at all on Wi-Fi. Lots of lag. Any ideas how to fix this. It works fine at work etc.

What email address did you use?

Hi lads I just cancelled to move to Sky but have found out that I'm not on the NBI fiber plan so am stuck with Virgin. Can I let it cancel and get my wife to sign up as a new customer or do they stop this?

Double checked, used it, got reply + follow up phone call. Must not be defunct.

No, just 500mb broadband. Believe it or not I use a metal hairclip as an antenna to receive saorview TV channels, picture quality direct into LGTV is better than putting it through a VM box. Now TV for Sky Sports, VPN for BBC, ITV etc.

You can give a cancel date for the end of the 12 month contract. Just give that one month in advance. That's what I did.

But, I used the email address. VM customer service is crap beyond belief, so you could be told anything on the phone.

Made the call today as contract nearly up on TV(2 screens)/BB. Last 12 months I paid €67 pm for 9mths then €119 pm for 3mths. Total €960. They offered me €96.5 x 9 mths & €111.5 x 3. Total €1203.

I called Sky and they offered me €50 x 2 and €84 x 10. Total €940. The Sky price also includes Netflix which I’m currently paying €21 x 12 = €252.

So overall if I include Netflix Virgin are €1455 compared to Sky at €940. Desperately disappointed in Virgin, I’ve been a member for many years, looks like I’m done with them. Will be sending the cancel email tomorrow.

Currently out of contact with Virgin and have tv and home phone with them. Was a new customer and rang cancellations and not entertaining me. Curently on 500 with Virgin and not sure whom else provide this? Dont think we can get Sky as believe need phone line in ???

Also if I change account to Mrs Gunner do they issue a new Modem as have existing one bridged and dont want to muck around with new one. Also any loss of service if changeover ?

Going to try ringing Virgin again see if I get anything better

I called back yesterday to confirm my cancellation, I was on hold for 30 mins and then another 30 mins them trying to persuade me to stay but absolutely no movement on price. They were absolutely slating Sky, Eir and the rest, quite awful tactics really. Tried to tell me how much money I’d saved over the years by being with them with all the discounts I’ve had like they’d being doing me a huge favour. Talked to me like I was born yesterday, really insulting the intelligence. Apparently 60% of customers don’t call for a new deal at the end of their contract!! Glad to be moving on after that tbh.

Checkout getflix, absolutely fantastic. There's a thread on it here, I got lifetime subscription for 55 Euros.

So, €40 a month fixed forever apart from inflation increases.

I'm in.

Finally an end to premium prices for low end fibre. And 500mbit speeds are excellent.

Such a relief if this goes industry wide as switching is a royal pain in the the backside.