They must be feeling the pinch with more and more people getting access to ftth and undercutting them.
It's mad how it works isn't it. I've always gotten 9 months or at least 6 months half price.
Just off a call to virgin there. Offered 15 off for 9 months. Wouldn't budge. No.
Said cancel. Ok that's done. Call lasted less than a minute.
Next person calls on the same package gets 12 months half price, 9 months half price, 6 months half price. 🤷
Have signed up for Pure Telecom, 1GB connection for €40/month on a 12 month contract. Over 10+ years of doing the annual dance with Virgin, I don't have to bother anymore.
The way Virgin do discounts is silly. By only offering half price for 6 or 9 months, you're always reminded of how expensive it is right as you near the end of your contract. They should just offer a flat discount for the duration.
In case it helps anyone else, I did this again this year and signed back up as a new customer once the old contract terminated (even before I got and paid the final bill). Got a fright when initial attempts to sign up failed at checkout but I think that was just VM's site as my second attempt (using a different email address to that used last year - which may or may not be relevant) went through even though the final step still reported an error. DPD just delivered the hardware. (Just to note again, there are still no fibre services available in my area so VM or maybe 5G are still the only realistic options). I had a couple of days of VM downtime during which I used my spare 4G router as a basic stopgap. I keep it aside for emergencies and for family/friends when they're is a similar position. 🙂
Looks like it's their ftth service, yes you'll need a new ont if you go to Eir or equivalent, that's the grey box.
Looking like I have to sign up with Virgin for broadband, want to go with Eir but in a new build estate and seems to be an issue with the tagging of the distribution/connection point for the house/estate on the OpenEir network. Eir are in contact with OpenEir but seems to be a slow process.
Another house in estate got Virgin in, see below before and after picture of install in utility room, do you need two boxes with Virgin?
If I get Virgin now, will there be any issue getting Eir installed next year in the same location (utility room).
Thanks
I use Smart DNS Proxy - yes, through the LG, no problems with it.
Have you tried other providers websites? Ftth could be available via siro. Easiest in the end to go as a new customer.
My contract is coming up for renewal in a month - have had 9 months half price for BB and phone for a number of years and this past year best I could get is 6 months half price
Wouldn't be a massive data user (under 200gb per month) and the phone line from Eir is I don't know where (ripped out the box on the wall when wallpapering), but previously with eir about the best I could get is 25mb and very unreliable, really don't want to go back to them or any of the other providers on eir. Is anyone having any joy getting 9 months half price anymore?
Did you ever fix this? My work laptop is the same - Work IT said some settings need to change but the settings don't exist in the Hub 4
I got my €100 new customer gift card on Friday, happy with that☺️
With inflation a 7% plus VF gifting themselves another 3% they won't be long getting up to €60 a month, a long way from €35...
So, €40 a month fixed forever apart from inflation increases.
I'm in.
Finally an end to premium prices for low end fibre. And 500mbit speeds are excellent.
Such a relief if this goes industry wide as switching is a royal pain in the the backside.
Interesting development....
Vodafone bills set to fall as it ends promotional switching deals for new users
https://www.independent.ie/business/personal-finance/vodafone-bills-set-to-fall-as-it-ends-promotional-switching-deals-for-new-users/a1847555911.html
Checkout getflix, absolutely fantastic. There's a thread on it here, I got lifetime subscription for 55 Euros.
Do you mind me asking which VPN your using? Are you running it via the TV?
I called back yesterday to confirm my cancellation, I was on hold for 30 mins and then another 30 mins them trying to persuade me to stay but absolutely no movement on price. They were absolutely slating Sky, Eir and the rest, quite awful tactics really. Tried to tell me how much money I’d saved over the years by being with them with all the discounts I’ve had like they’d being doing me a huge favour. Talked to me like I was born yesterday, really insulting the intelligence. Apparently 60% of customers don’t call for a new deal at the end of their contract!! Glad to be moving on after that tbh.
Emailed through to cancel my contract a couple of days ago. Currently paying €85/month for 1GB (had 9 months half price before this) and my 12 months are up mid-August. Going to switch to Eir I think, doing the dance with Virgin every year does get very tiresome.
Currently out of contact with Virgin and have tv and home phone with them. Was a new customer and rang cancellations and not entertaining me. Curently on 500 with Virgin and not sure whom else provide this? Dont think we can get Sky as believe need phone line in ???
Also if I change account to Mrs Gunner do they issue a new Modem as have existing one bridged and dont want to muck around with new one. Also any loss of service if changeover ?
Going to try ringing Virgin again see if I get anything better
@BlazingSaddler Can't you go the antenna route and just pay them for broadband? I get all the channels I need inc. Sky Sports cheap enough via alternatives like NOW. ~€900 a year for TV channels is ridiculous, even the Sky price is far too much.
Made the call today as contract nearly up on TV(2 screens)/BB. Last 12 months I paid €67 pm for 9mths then €119 pm for 3mths. Total €960. They offered me €96.5 x 9 mths & €111.5 x 3. Total €1203.
I called Sky and they offered me €50 x 2 and €84 x 10. Total €940. The Sky price also includes Netflix which I’m currently paying €21 x 12 = €252.
So overall if I include Netflix Virgin are €1455 compared to Sky at €940. Desperately disappointed in Virgin, I’ve been a member for many years, looks like I’m done with them. Will be sending the cancel email tomorrow.
Thanks, I'll try that next year using the email.
You can give a cancel date for the end of the 12 month contract. Just give that one month in advance. That's what I did.
But, I used the email address. VM customer service is crap beyond belief, so you could be told anything on the phone.
How do I time it to avoid paying one month at full price? On the phone they won't allow me to cancel until I'm out of contract which commits me to 30 days at full price. I've tried cancelling when there's exactly 30 days left but no joy. Am I missing something obvious?
No, just 500mb broadband. Believe it or not I use a metal hairclip as an antenna to receive saorview TV channels, picture quality direct into LGTV is better than putting it through a VM box. Now TV for Sky Sports, VPN for BBC, ITV etc.
Hi. Is that TV and broadband for €35 p/m?
I've done this a few times keeping all the details the same.
One year I literally handed the phone to my wife so that she could setup a new account after I closed mine followed by her handing it back to me so that I was added as a nominated contact on her new account - all on the same phonecall. Some rigmarole.
You can also add multiple accounts to your online Virgim Media account resulting in you still having access to all of the online billing / usage details.
Worked for me a few months ago, I used a different email and bank account.
Double checked, used it, got reply + follow up phone call. Must not be defunct.
I though that email address was defunct.
