Advertisement
Help Keep Boards Alive. Support us by going ad free today. See here: https://subscriptions.boards.ie/.
https://www.boards.ie/group/1878-subscribers-forum

Private Group for paid up members of Boards.ie. Join the club.
Hi all, please see this major site announcement: https://www.boards.ie/discussion/2058427594/boards-ie-2026

what is the official return policy law of Ireland?

  • 10-11-2003 09:11PM
    #1
    Registered Users, Registered Users 2 Posts: 5,581 ✭✭✭


    is there a law about returning of products that affects all stores in Ireland?

    something like when shopping online, you have 9 days of "cool-off" period, during 9 days you can return the product, and get a full refund without problems


Comments

  • Registered Users, Registered Users 2 Posts: 6,913 ✭✭✭Absolam


    Under current legislation a consumer is entitled to return a product to a vendor for a full or refund or exchange (at the discretion of the vendor) if

    a) the product is demonstrably faulty
    or
    b) the product is not of merchantable quality (ie of shoddy workmanship and not fit to be sold)
    or
    c) not suitable for the purpose for which it was sold (as opposed to the purpose for which it was purchased)

    and

    it is returned within a reasonable period of time (usually considered 3 months)

    and

    with reasonable proof of purchase (usually, though not exclusively, a receipt)

    otherwise the principle 'Caveat Emptor' (I think that's the spelling!!) applies, which simply means..let the buyer beware!


  • Registered Users, Registered Users 2 Posts: 5,581 ✭✭✭CyberGhost


    Thanks Absolam!


Advertisement
Advertisement