Baggage damaged

masterboy123 · 2023-04-05 17:03:11

Hi, I flew with British Airways and our luggage is damaged to an extent that it can't be used again. I realised the damage when we reached home. Could I claim the cost via AA Travel Insurance? Thanks

05-04-2023 06:03PM

#1

masterboy123

Registered Users, Registered Users 2 Posts: 6,328 ✭✭✭

Join Date: July 2012

Posts: 5516

Hi,
I flew with British Airways and our luggage is damaged to an extent that it can't be used again. I realised the damage when we reached home.
Could I claim the cost via AA Travel Insurance?
Thanks

0

Comments

#2 06-04-2023 11:44AM

endofrainbow

Registered Users, Registered Users 2 Posts: 3,311 ✭✭✭

Join Date: May 2012

Posts: 3226

Depends on what your policy covers.

0
#3 06-04-2023 12:50PM

mikewest

Registered Users, Registered Users 2 Posts: 958 ✭✭✭

Join Date: November 2005

Posts: 892

You should be able to claim for a suitcase from the airline directly but I don't know what their time window for reporting damage is.

0
#4 06-04-2023 03:55PM

endofrainbow

Registered Users, Registered Users 2 Posts: 3,311 ✭✭✭

Join Date: May 2012

Posts: 3226

https://www.boards.ie/discussion/comment/120447525#Comment_120447525

you have to make a report BEFORE you leave the airport

0
#5 06-04-2023 05:57PM

masterboy123

Registered Users, Registered Users 2 Posts: 6,328 ✭✭✭

Join Date: July 2012

Posts: 5516

https://www.boards.ie/discussion/comment/120448399#Comment_120448399

Yes, that's what I was told. So I am stuck with travel insurance only at this stage.

0