I changed Internet provider from Sky uk to a cheaper alternative cLled Premier talk. However I've tried every password / access key written on the router . How may digits are normally in it . Its infuriating at this stage.
What is the model of the router?
Which password do you mean? The Wifi Passphrse, or the password for the actual router?
The only name I can see is Technicolor. The pass word to connect to the Web
Can you screenshot the window or notification you are getting to enter the password?
It’ll be on the router they supplied you somewhere.
I've tried everything on it ,
The OP is saying its the password he needs to connect to the web. Its not yet clear to me(ex Broadband Tech Support agent), whether he means the Wifi passphrase, or the DSL/Fibre connection password.
If he’s on dsl and he got the router provided by the isp, then I expect pppoe is already configured but it’s worth checking
The inter net light is on rhe router and when I look for available WiFi and click on the one I want it says enter pass . I've tried whe password / key and access key
hide my password 😬
Connect via lan cable and access the gui and copy/paste the password there or change to something memorable
Check the letter you got from the ISP, the Wifi code might be on it.
Also, can you describe the cables that came with the router, if one is an ethernet cable can you plug your computer into the router temporarily?
An ethernet cable looks like this:
OP, I’m presuming you have
Often it’s the most simple things that trip us up.
A clever person solves problems, a wise person avoids them: Albert Einstein
Ah there's nothing in the letter except to say someone will call to set things . They did but I hadn't received the router yet at that time , so I'll give them a call on Monday. Cheers anyway.
If you want to look at your router settings from, eg, your phone…
Have you typed this in minus the spaces?
I got it . There was a ] symbol that I took as a bracket , when it was a J !! So back online , whoo hoo 😬 though it has cost me a 19 streak on Wordle 😡