BEWARE.Signature windows gone into Liquidation. Any lost money to theses con artists? HELP!!!

Thanks for the update, if you have the appropriate contact details to hand, can you send on via pm please ? Thanks

As I posted previously, I’ve been lucky and got my Megrame order delivered and partly fitted by Signature before they closed. My understanding is that the 10 year warranty is with Megrame but obviously they currently don’t have an agent in Ireland which probably means they don’t currently have someone to carry out warranty repairs. I have been in correspondence via email with Megrame in relation to 2 faults to be rectified on my order. They haven’t directly refused to resolve the issues but have already come back with the usual rubbish that it may be an installation issue, they were fine when they left the factory etc. I’m probably going to struggle with them but I’ll keep trying.

Megrame are obviously playing tough to say they won’t cut a deal but made to measure windows are pretty worthless to anyone except the original customer. MJ for example often sell windows & doors from cancelled orders for about half price from their factory in Ballydesmond. This is your only bargaining chip. If Megrame are not willing to deal on the rest of your order, I’d suggest you engage a good solicitor to get a delivery of whatever % of your order that Megrame have been paid for. Organise your own installer to fit these and threaten to order the balance of your windows from a new supplier. This route would be a pain but it’s not your fault that Megrame have been caught for money by Signature. I suspect this was brewing for a while as my order from Megrame via Signature took more than 20 weeks to arrive rather than the 12-14 quoted when my order was placed in May. I got lots of excuses for the delay but in hindsight now, it was probably cashflow related.

Megrame are probably owed a lot of money by Signature but they’re a huge international outfit. They need to write off the bad debt, find another Irish agent and move on if they want to continue selling product into Ireland.

I got an automated email from Signature saying that 'the appointed liquidator' will be in touch.

I contacted CRO to tell them that Signature hadn't registered their new status with them and they told me that they have 21 days to inform them....not sure if that's 21 working days or calendar days.

Liquidation works on a format. They will not rush things. It is unlikely that there will be anything left for unsecured creditors.

If you paid by card you can do a chargeback.

Seems these are the same crew as Marvin Windows who no longer trade here

I am trying to contact the liquidator because I got an email saying the liquidator would contact me and they haven't.

I've had no contact from the company at all... just various stories that I definitely won't get money back, or I might get money back.

Point is, I've had no official communication from anyone representing the company and am very nervous about doing a deal with the manufacturers until I know where I stand with Signature.

Not sure if I belive that. I'd guess that guy is a bit more senior than he's making out.

This stinks of reckless trading so the likelihood is that the likes of Revenue and their banks are owed a lot of money too so it's unlikely there will be much left for unsecured creditors.

If anyone wants the director details send me a PM.

They contacted me on 4th January, but they are looking for money, so I guess I'm higher up on their list as I think your issues are with their warranty.

No progress with the liquidators... zero contact from anyone :(

IIf MJ sell cancelled windows for 50% of the full value. Then that’s likely the value they are to Megrame too and not worthless to others as people keep claiming.

In which case, they’d be better off selling them than collect an outstanding 30%. Very hard to make a case for them to had them over and increase their losses.

Anyone paid in full should obviously receive their order.

Paid in full in that instance would only include orders where Signature have paid Megrame their full share. ie they shouldn’t be able to offset against other signature orders that are in debt.

Its really shįtty that Signiture withheld payments from Megrame. But it’s a hard to expect Megrame to take the additional hit instead of the customer.

If liquidated, Revenue and the Banks will be first in the queue to get paid. All other suppliers and customers will unfortunately only get crumbs from the table if there is any.

Your should certainly try to negotiate any deal you can*. But I think you need more than "its fair if we split it", as there will be many orders they they have been burned on where nobody is splitting losses with them.

*Personally, my angle would be, stating that they are entitled to keep their stock if they choose. However, in which case, you will be seeking to recover the monies that they have been paid for this order, as they have chosen to retain the stock. might not happy, but worth a shot.

@mariamartin555 was it a business phone or his personal phone, if you leave a voicemail and he didn't get back to you he didn't want to talk to you

I've still heard nothing.

Glad you posted your experience as a builder! The general public don't hear the builder's viewpoint enough (and it was ever thus). Husband & ! were ruined financially by similar problems as a small builder in London in the 1980s. A bit of overtrading in hindsight, and a recession, but mainly due to being swindled (including even by some people in the Professions). And builders have been exploited since at least Victorian times. (Sorry, couldn't resist a rant - time to channel it all into that book!).