icloud not opening on win 11 laptop

ablelocks · 12-06-2022 07:06PM #1

i'm trying to install icloud on a win 11 laptop - it downloads fine, it seems to install fine, i sign in and the icloud icon is displayed on the taskbar.

however, when i click on it nothing happens - icloud window does not open or display

when i hover over the icon, i can see the preview pane with all the options to continue setting up icloud, but clicking this doesn't open up the window.

when i right click the icon, i can see icloud icon, pin to taskbar and close all windows options - none of which seem to work

According to task manager, icloud is running.

i just noticed there that icloud is listed as 32bit - but the device specifications say 64 bit - could that be the issue?

or does anyone have any other suggestions or alternatives?

(laptop is a HP Pavilion Gaming laptop running Win 11 Home)

Tony H · 16-06-2022 12:02PM

I had the same problem last week , the only solution that worked was a clean install of windows 11 , drastic i know but it was overdue anyway and it installed no problem .

ablelocks · 16-06-2022 02:15PM

thanks - when you say clean install, do you mean reset or reinstall in the settings?

Tony H · 17-06-2022 09:01PM

https://www.boards.ie/discussion/comment/119211137#Comment_119211137

just a complete reinstall , wipe the lot and start from fresh , only do this if you are used to doing it , I have windows on a separate partition and its fairly easy to do a fresh reinstall but you can reset windows , which is probable the safe option .

icloud not opening on win 11 laptop

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