Bug after timeout on app

cluckles · 25-05-2022 02:37PM #1

When using the app and letting it log itself out after no use, when you open the app again and it has the log in option on screen from the session time out, when you click that it then takes you to the screen to register your device. You have to force the app closed and then opening again to be able log in again

Bank of Ireland Reps · 26-05-2022 02:58PM

https://www.boards.ie/discussion/2058247349/bug-after-timeout-on-app

Hi there

Thanks for the message.

Sorry to see this has been your experience. We will pass this on internally to the Team.

Many thanks for sharing this with us,

Alison

youngblood · 27-05-2022 09:51AM

Is the app down again?

Trying online and App and getting time out

clintondaly · 27-05-2022 09:57AM

Hi

Same here with the app and online

App says I have no internet connectivity but I have. Logging in online refers me to approve in the app but again can get in that way either

Bank of Ireland: Tara · 27-05-2022 10:02AM

Hi all,

Thanks for your posts.

We are aware that some customers are experiencing difficultly accessing our app currently. We are working to resolve this as soon as possible and apologise for any inconvenience.

Thanks

Tara

SmithySeller · 27-05-2022 10:02AM

Same here. I had 4 tickets in my ticketmaster basket after waiting to get through the Queue. Authorization failed using the app, no internet access, and its still down. Tickets now sold out. Thanks BOI!

youngblood · 27-05-2022 10:09AM

Sitting in the solicitors trying to get statement generated which was due 30 mins ago

The continued failure to provide a service with allows customers access to their info is beyond laughable and must constitute a failure-What are we paying monthly and quarterly fees for such shambolic service

The app is inaccessible more often than functional

Bug after timeout on app

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