Charged twice by Certa self service petrol station

The Raging Bile Duct · 12-03-2022 02:35PM #1

Hi, just want to know how to get my money back here. I have two completed transactions of €50 for a Certa petrol station when I only filled the car once. I initially tried to get a fill of €60 and the transaction was declined - that money initially came out as a pending transaction but was back in my account by that evening. I then tried to get a fill of €50 and that money came out but now it's come out of the account again and they are showing up as completed transactions. What can I do now?

Bank of Ireland Reps · 12-03-2022 04:34PM

https://www.boards.ie/discussion/2058237027/charged-twice-by-certa-self-service-petrol-station

Hi,

Thanks for getting in touch with us here.

For the best help with this, please log into the app, select services and then the send us a message option. One of my colleagues will raise a duplicate transaction dispute for you.

I hope this helps!

Thanks, Megan

Charged twice by Certa self service petrol station

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