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Broadband only 15mbps - What can I do?

  • 21-02-2022 01:25AM
    #1
    Registered Users, Registered Users 2 Posts: 3


    Hi folks,


    I have bought an apartment at the beginning of the year in Balbriggan and I started looking for broadband but to my surprise whenever I clicked my address I only can get around 15mbps. My neighbour next door in the apartment block is having around 100mbps with no issues. So, I gave a try to SKY - but it really is around 14mbps. They told me that it is maximum that my line can accept ( how my neighbour have 100? ). I thought that it is just 1 cable that is being connected to the block and then via splitter it is being redistributed to particular flats. So there must be something wrong with the connection/cable to my apartment. We have two boxes on the ground floor:

    image_50444033.JPG image_67162881.JPG

    The first one I think is fiber splitter but not connected to anything. Also I have checked a map for siro coverage and everyone around have Siro apart from us:

    Screenshot 2022-02-16 at 00.38.29.png

    Sky says there is nothing they can do, I have contacted Siro - no reply. Contacted Open Eir via twitter - they replied that they will look into it but it takes already some time.


    Is there something I can do? someone else I can call or invite to take a look at it? I am very frustrated with those speeds..

    Any feedback would be highly appreciated..


    Thanks!



Answers

  • Registered Users, Registered Users 2 Posts: 729 ✭✭✭Whatwicklow


    Who is your neighbours provider? Have you contacted them?



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