Caller ID shows long international number

The Ayatolla · 2022-01-09 14:38:23

I moved my home phone from PSTN to Voice over Broadband after setting up eirs fibre to the home service. Since then, all numbers calling me show on my handset as 003530851234567 (for example) Prior to this I had a nice short number for Irish calls only showing the 085 or the 021 prefix. Someone calling from UK or USA would…

09-01-2022 03:38PM

#1

The Ayatolla

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I moved my home phone from PSTN to Voice over Broadband after setting up eirs fibre to the home service.
Since then, all numbers calling me show on my handset as 003530851234567 (for example)
Prior to this I had a nice short number for Irish calls only showing the 085 or the 021 prefix. Someone calling from UK or USA would show the 0044 or 001 prefixes.
Any ideas on whether this is normal or can be changed back?

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#2 03-02-2022 07:28AM

Mr. G

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It is common for VoIP (and some mobile) providers to present in E.164 format.
You would need to ask Eir to change the Caller ID presentation to work around this. However, they might not support any other way. As the Eir VoIP service is somewhat restricted to the modem they provide, not sure if there is a workaround.

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