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Landlord ignoring requests to unlock post box, or to give us a key

  • 08-12-2021 10:13pm
    #1
    Registered Users Posts: 20 LordSirTurnip


    Recently moved into a shared flat which has a post box in the entrance of the building. The week we moved in we asked about the post box key as we'd be getting important post from revenue and the like. We were met with assurance that they'd get it done no bother. Fast forward a month now, and we're still waiting. We need documents that we know are in the box by Friday (took a picture with the phone through the letter flap).


    Messaged the landlord this morning asking for a key, but he left us on read and we are just bit stuck. We need the post by Friday so say for example, radio silence from the Landlord continues to Thursday after we told him we need it, can I get a locksmith to pop the lock and deduct the bill from rent?



Comments

  • Registered Users, Registered Users 2 Posts: 69,548 ✭✭✭✭L1011


    Have you acutally phoned the landlord? And if not, do so first thing tomorrow morning.

    Building management are likely to have quite something to say if the lock is damaged - as many "locksmiths" that are basically just drill-wielders will do.



  • Registered Users, Registered Users 2 Posts: 26,084 ✭✭✭✭Mrs OBumble


    Quit messaging and call him.



  • Registered Users, Registered Users 2 Posts: 516 ✭✭✭10pennymixup


    No you can't change the locks on/ damage property not owned by the landlord and then take it out of the landlords rent!

    Even if the LL owned the postbox, you still cannot change the locks and take it out of the rent. Unless the LL agreed to it first (in writing for your sake).

    So either way you may phone your LL. Messaging a certain generation rarely works, let me guess you're 20/25 yo?



  • Registered Users, Registered Users 2 Posts: 32,634 ✭✭✭✭Graces7


    Any success yet OP? Negligence that landlord has not given you that key.



  • Registered Users, Registered Users 2 Posts: 5,367 ✭✭✭JimmyVik


    Did you call him.

    If not call him and ask him. I know management companies can take weeks to get new keys out.

    Im always getting accused of ignoring messages from family that they say ive read and i havent. I just dont have much interest in messaging apps.

    If you want to talk to me just ring me.



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  • Registered Users, Registered Users 2 Posts: 34,105 ✭✭✭✭listermint


    I'd be highly surprised there is any ownership clause of the post box in the landlord property deeds tbh. Its part of common area building owned by the management company. Used to see many locks either busted or changed in my previous apartments as keys were lost.

    First think is try fishing stuff out. I used to be able to get my fingers in when I forgot the key in apartment and had no interest in going back up to get it.



  • Registered Users, Registered Users 2 Posts: 4,029 ✭✭✭spaceHopper


    Most of those locks are LF branded keys see if there is number on the lock you might be able to get a key made or even off the shelf from a good lock smiths shop. Otherwise buy a lock pick set and pick it it can't be that hard. A small screw drive and paper clip you could rake the pins in the lock look it up on youtube. Then change the lock yourself.



  • Registered Users, Registered Users 2 Posts: 4,025 ✭✭✭3DataModem


    Most locksmiths will pop that open in a jiffy without damaging it.

    I had to get it done recently as my previous tenant lost his key and didn't tell me till after he moved out. The box might be someone elses 'property' but access to it is part of what you are paying for, so I don't expect you'll have problems from any Managing Agent or Landlord.

    Just call the landlord and say "dyno lock are coming out tomorrow to crack it open as I have critical tax-related post in there" and see what happens.



  • Registered Users Posts: 299 ✭✭Jmc25


    I'm amazed that the consensus here is the landlord has no obligation to address correspondence unless it's through the favoured channel of those on this thread.

    OP, yes do ring the landlord. But you do have a right to expect that the LL respond in the first instance to your chosen method of communication.



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997



    The consensus is use a robust reliable means of communication like an adult



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  • Registered Users Posts: 20 LordSirTurnip


    Robust would be text I'd have thought, provable that I alerted to the issue at this date and time and exactly what was said, hence its common usage in court. Him not seeing the message wouldn't be an excuse for not doing anything to fix the issue after I've mentioned it a month ago, otherwise feigning ignorance would trump proof that I came to him with a problem no?



  • Registered Users Posts: 20 LordSirTurnip


    Did have to do that once or twice, I've quite big hands though so could only get the few longer bits of post that were sticking up, but I look like a fecking eejit standing in the hallway fishing post out of the box every other morning.



  • Registered Users, Registered Users 2 Posts: 648 ✭✭✭MakersMark


    Phone him up and tell him you need a key.

    Ask him if you can pay for a locksmith and deduct cost from rent. He'll most likely agree to this. If not, tell him you need a key right away.

    Just call him.



  • Registered Users Posts: 20 LordSirTurnip


    In Conclusion, LL got back to me the day after saying he'd sort it. At ten o'clock the next evening I got a knock on the door and was met by a lad who said he had opened the box and had my post, so I just about got it in time, thankfully. (though now to box wont actually lock properly)

    To those saying call him, why? when every correspondence we've had has been through WhatsApp and he has been on top of messages all along (other than this instance). Of course had it been a serious emergency, I'd call, but if I'm giving him three days of notice to do something as simple as give me a means to access MY post, at what point are ye going to stop claiming he's too old to check his texts, should I FAX perhaps, telegram?



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997


    You said it was an emergency.

    Which is it?



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997


    Things like texts, Whatsapp are often not delivered, or delivered late. A phone call gets through immediately.

    The context is not trying to create a paper chain as a record. But needing something urgently.



  • Registered Users Posts: 293 ✭✭carfinder


    Yes Telegram is a good choice - it's the favoured platform now for Trump types and lots of others😂



  • Moderators, Technology & Internet Moderators Posts: 7,411 Mod ✭✭✭✭pleasant Co.


    Glad you got it sorted OP, wise of you to use an easily recordable medium such as text too.





  • If a WhatsApp isn’t delivered you can literally see as much the same as when it’s read. That’s the key part you’re all ignoring he read the message and didn’t respond.

    you’d be soft in your head to not make first contact via text and in general the more you have in writing the better.



  • Registered Users, Registered Users 2 Posts: 69,548 ✭✭✭✭L1011


    Because you'd get a response on the phone rather than second guessing what's going to happen by seeing a read notification on whatsapp

    Are you actually unable to call or just unwilling to?



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  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997


    You won't see if he replied and it hasn't come through. He will but might have noticed. It's not as reliable as you think it is.

    You've already tried texting and got no result. That's why people are saying ring. Isn't that why the thread was started in the first place. No contact, and instead of ringing wanted to cause property damage. That's the context.



  • Registered Users Posts: 299 ✭✭Jmc25


    In terms of proving contact was made/agreement was reached, a phonecall would be absolutely the least robust means of communication?



  • Registered Users, Registered Users 2 Posts: 2,142 ✭✭✭Ger Roe


    Maybe not.. In a previous job I often asked people to contact others and get something done. Sometimes, time would move on and nothing had happened and you would then hear... "but I sent an email." I didn't ask for proof of attempted contact... I asked for direct contact and resolution.

    It depends on what you are looking for... if you want to cover your ass for a future argument... start the paper trail, if you want something urgent done.... go for direct contact and then only start the paper trail, if you don't succeed. But don't start the ass covering exercise and leave it at that, if you actually want a result.



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997


    Maybe you could quote the part of the original question asking for that.



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997


    As you say its about context. But if someone doesn't get context, the problem isn't communication.

    It's like that IT crowd episode where he emails the fire dept about the office being in flames.



  • Registered Users, Registered Users 2 Posts: 4,277 ✭✭✭km991148


    Jaysus someone comes on seeking clarification and gets ageist abuse for sending a text..


    You had no clue how they communicate normally. Glad you got sorted op.



  • Registered Users, Registered Users 2 Posts: 19,031 ✭✭✭✭Del2005


    Follow up with an email or text saying that you are confirming the details of our conversion or record the phone call, only 1 party has to agree to the recording.



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997


    Is the topic title and first post not a little bit of a clue though...no?



  • Registered Users Posts: 299 ✭✭Jmc25


    This thread is descending anyway.

    The issue is sorted now. People have different preferences in terms of communication methods. In terms of a landlord/tenant relationship, no one method is more valid, or "grown up" than others.



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  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997


    It's got nothing to do with landlords.

    Its about communications in general when it isn't working.





  • It’s 2021 if you’re a landlord and can’t be bothered your Barney to read and respond to a text from a tenant don’t be a landlord anymore.

    If he read the text he can bloody well respond to it or if texting isn’t their thing - believe it or not the landlord could ring the tenant to discuss the matter! Shocking, I know!



  • Registered Users, Registered Users 2 Posts: 4,277 ✭✭✭km991148


    No, not at all. All previous comms could be wa. It's nearly '22 ffs. And regardless doesn't mean people need to be a d**k about the op's age or having to grow up etc.


    No wonder this place is in decline.



  • Registered Users, Registered Users 2 Posts: 26,084 ✭✭✭✭Mrs OBumble


    Unfortunately a tenant who's too scared of talking to someone to phone in the first place will probably decline to answer.



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997


    That suggesting not to rely on messaging (especially when its not working) but pick up the phone, touches such a nerve with some people. Suggests its not the first time they've been told this.

    No wonder this place is in decline.





  • Ah jaysus it’s a bit of a flipping stretch to say he’s “scared” to ring the LL. There’s perfectly good reasons for sending a text over ringing someone a couple off the top of my head would be:

    having not only a record of communication but the entire conversation in writing if it’s sorted through text/email

    some landlords just don’t like when you ring them and would rather a quick text or email first who’s to say this landlord isn’t one of them?



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  • Posts: 3,801 ✭✭✭ [Deleted User]


    Why is calling more of an response to an emergency than a WhatsApp?



  • Posts: 3,801 ✭✭✭ [Deleted User]


    The idea that a guy who is ignoring WhatsApp messages would definitely answer calls is spurious.



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997



    He'd already been messaged, multiple times. So your scenario's don't apply in this case.



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997




    One requires an instant response (and an internet connection) the one doesn't. Sometimes when the phone network is jammed. A message might get through.

    You can ignore anything. If someone had ignored multiple phone calls, they might not be able to pick up a call. They might though be able to respond to a message.



  • Registered Users, Registered Users 2 Posts: 5,367 ✭✭✭JimmyVik


    Not a landlord but the amount of unread whatsapp messages i have probably going back months. Fucin phone is constantly beeping. I just put whatsapp on silent and check it maybe once every couple of weeks. I dont check text messages either.

    If im not expecting a message then i wont bother even opening it. This is the problem spam and constant phishing calls have caused.

    If someone wants to talk to me they can phone me and keep calling until they get through. None of this having me to ring voicemail and wade through a ton of unimportant messages either.

    Now id say im not the only person like that. So if i want to talk to someone i will call them directly in case they are as bad as me for messaging.

    Post edited by JimmyVik on


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  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997


    I'm the same, I have certain groups and people constantly on mute because of the amount of noise from them. But you can mute some contacts and not mute others. So I assume a tenant wouldn't be on mute. But whatsapp often delivers messages late.

    But a phone call either at work, or at home will generally get a faster response than messaging. Unless I'm training someone not to ring me. That also happens. In which case I'll answer their messaging, email faster. Though I know at work, many people ignore all emails and messaging, and only take things seriously when someone rings them.



  • Registered Users Posts: 20 LordSirTurnip


    To clarify, I don't know where this impression that I'm terrified to use a telephone came from, I'm not, I don't think I need to elaborate more because it's just silly. I don't see where on this thread I said I didn't want to call anyone.

    I simply said that we've only ever connected through WhatsApp and proposed that Text would be a better alternative to prove I brought an issue to him.

    Had it been an ACTUAL fecking emergency, of course I'd call, but if its an issue im reminding him about after telling him a month ago, I think I'm well within my right to assume he's aware of the situation.



  • Registered Users Posts: 20 LordSirTurnip


    Granted, but I'd assume if a decent chunk of a LLs "job" is to respond to their tenants requirements, they'd need to be a bit more attentive to their usual means of communication than the average Joe Soap?



  • Registered Users Posts: 299 ✭✭Jmc25


    Many people on this forum simply think that a landlord is never at fault so assuming you to be afraid of using the phone and also assuming the landlord never checks their WhatsApps would be the most favourable reading of this situation from the tenant band landlord bad perspective to which many people on here subscribe.



  • Registered Users, Registered Users 2 Posts: 26,084 ✭✭✭✭Mrs OBumble


    Squeaky wheels get oiled. WhatsApp doesn't squeak, it just gets muted.

    If you want a different result, you need to use a different method to one that has already failed to work.



  • Registered Users, Registered Users 2 Posts: 2,270 ✭✭✭twowheelsonly



    Because loads of people have notifications turned off or muted on WhatsApp ? The amount of junk on WhatsApp is painful. A regular text is more reliable anyway and can be delivered faster in most cases.

    A phone call also leaves a record on your phone whether he answers or not. If he does answer you follow up with a quick text saying Thank You or whatever. You then have a record of a three minute conversation plus a text. For more serious issues, in legal terms, proof of a WhatsApp being read is not proof that the intended recipient read it.



  • Registered Users Posts: 20 LordSirTurnip


    If you're a LL, and you mute the main form of communication between you and your tenants, You're a shite LL, simple as. If i've used WA repeatedly with this person over the past month and a half, and he only now decided not to answer, it infers more of an unwillingness to do something rather than the medium to be failing. However, reading many of the comments on this discussion its pretty clear to me that some people would defend a LL with their lives, even if he was breaking the fecking Geneva Convention.



  • Registered Users, Registered Users 2 Posts: 12,616 ✭✭✭✭Flinty997



    In fairness the LL insisting from the start, on cash only. While being "vehemently" against any electronic records at all. Was probably a bigger hint to why he was ignoring WA and a bigger problem.



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