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HKC - Beam Problem

  • 09-11-2021 07:51PM
    #1
    bekindandfun7
    Registered Users, Registered Users 2 Posts: 8 ✭


    I got new wireless alarm fitted couple of weeks ago. No problems whatsoever until yesterday.

    Basically I went out and did the full set. Came home to the alarm going off, the whole area had a power cut!

    When the power was restored on the app on my phone said power cut at 7.10 and then sitting room beam alarm at 7.20

    I thought it was because of the power cut that's why the alarm was going off, I reached out to installers and they said no its spiders.

    Tonight I got the hoover out and hoover the ceilings, I went out and low and behold 15mins later beam went off !

    However I set the alarm this morning full set and went to work and no problems until this evening.

    Any one experiencing something like this? Should I just do a night set all the time would that be enough?



Comments

  • #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,790 Mod ✭✭✭✭KoolKid


    If its only installed a few weeks get the installation company back to check it out. It's still under warranty. Going at it yourself could void this.

    However your system should operate normally during a power cut with just an alert showing mains fault. A power cut should not affect a wireless PiR either.



  • #3
    altor
    Registered Users, Registered Users 2 Posts: 12,038 ✭✭✭✭altor


    https://www.boards.ie/discussion/2058217228/hkc-beam-problem

    Sounds like an issue with the Beam, it can happen.

    Id advise getting the company to replace the Device as it may be faulty.

    www.altor.ie



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