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How to encourage a return to the office?

135

Comments

  • Registered Users, Registered Users 2 Posts: 14,962 ✭✭✭✭Flinty997



    It could be interpreted that your places is micro managed, with no clear managed processes, checks and balances in place to ensure consistency and quality. Those that do exist are not formalized in a system/process and done ad hoc by informal checks to the people desks and undocumented verbal conversations. These have no been transferred into a digital communications, and thus are missing when staff are working out of the office and managers are unable (or unwilling) to micro mange remotely.

    If a couple of people left how would any replacement get any of the information that been passed between people informally.

    How are metrics generated from these informal project management habits to check efficiency and productivity.

    That said there no doubt there is value in having good working relationship across and organization and teams. This is often enhanced though informal and social interactions. Hence the popularity of team building exercises etc. Company days etc.

    Who knows why your place is having issue with it. But there's probably more to it than some vague idea about people working better in an office. I would want to see some metrics on it, and analyse the work practices.



  • Registered Users, Registered Users 2 Posts: 14,962 ✭✭✭✭Flinty997


    Same here it has forced some people into communicating, people who were often uncooperative and unresponsive in the office.



  • Registered Users, Registered Users 2 Posts: 14,962 ✭✭✭✭Flinty997


    Re: mentoring.

    No I would say mentoring is quite rare. New people are often dropped in the deep end to sink or swim.

    Often companies say they can't get the right people, with the right skills. Usually these are the places with no training, or mentoring in place. People are meant to gain knowledge thats built up over years at the water cooler through telepathy. Apparently.



  • Registered Users, Registered Users 2 Posts: 3,705 ✭✭✭Wildly Boaring


    Our company has blended working and mentoring.

    Magically we just use phones and Teams when we're at home or on site.

    It's really quite simple.

    We also ring eachother for a chat if we want to discuss something.

    No watercooler needed



  • Registered Users, Registered Users 2 Posts: 9,404 ✭✭✭Backstreet Moyes


    You have people who hate when you come to their desk and they just tell you to go away because they are under pressure and they don't help at all.

    I have noticed with someone I am working with that she gets back to me when she has free time online but in the office she wouldn't even remember what I asked so I would get no help.

    You have people who are not great at asking people for help in person but are more confident doing it online.

    You also have everything wrote down in front off you instead of trying to memorise everything from a chat at a desk.

    I don't see how anybody could say communication is worse since working from home because it is completely different to my experience, but maybe I am wrong.



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  • Registered Users, Registered Users 2 Posts: 14,962 ✭✭✭✭Flinty997


    I think everyone knows someone that is just brutal at getting back to you. Even amongst family's and friends. Always have mobile phone problems. No battery, forgot my phone, didn't see your call etc.

    You get those at work. I was overseeing one team to see why their process took so long. Turned out it was different stages were kicked off by the manager (for no reason) and the manager was person who also made decisions when errors were encountered. However the manager often took hours or days to get back to the team. (no reason why). Because we overseeing the process, the manager was giving instant responses, thus cutting days off the teams process. Before watching this the assumption was the problem was the team, or working remotely. Interesting to observe.



  • Posts: 15,801 ✭✭✭✭ [Deleted User]


    Hence the popularity of team building exercises etc. Company days etc.

    Over the last few decades I've foubd, without fail, that the folks who were super excited for the team building/days out etc, were typically the least effective in their roles and were usually the ones that were the biggest distractions around the office.



  • Registered Users, Registered Users 2 Posts: 14,962 ✭✭✭✭Flinty997



    True. But They still work especially in places that are silo'd or disconnected.



  • Registered Users, Registered Users 2 Posts: 6,821 ✭✭✭Tombo2001


    "I'd say you work in a bad environment"......really?

    I think youve your mind made up on this issue and you are looking for people to reinforce your views.

    At no point did I say people could not see the value of mentoring.

    On the contrary

    • Its clear to people that mentoring can still take place in a WFH environment
    • The 'value of mentoring' is far less important to people than the hassle of long commutes and the financial cost of childcare.

    By all means - you go back to the office if thats what you want to. But if I dont want to go back to the office - dont try to tell me I need to go back because of mentoring or productivity or communication, thats just bull.



  • Registered Users, Registered Users 2 Posts: 6,821 ✭✭✭Tombo2001


    One thing I would say though - if you want to persuade people to come back to the office (which contrary to what you say, its pretty well documented that most dont want to) - then the first thing I would look at is:

    Make offices nicer.

    Most of them are pretty drab looking on the inside. Given the choice, would I choose to spend my time wearing a suit in an open plan office with cheap carpet and plastic tiled ceilings. No, I definitely wouldnt.



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  • Posts: 15,801 ✭✭✭✭ [Deleted User]


    Apple & Google have probably the best set up offices anywhere and the office workers are balking at giving up WFH. A nice office is....well nice, but an improved work/life balance with no commute, that's a lot nicer



  • Registered Users, Registered Users 2 Posts: 14,962 ✭✭✭✭Flinty997



    That's because they want staff stay working as long hours as possible.



  • Registered Users, Registered Users 2 Posts: 2,479 ✭✭✭VonLuck


    Don't quote something I didn't say. I said "it sounds like you work in a bad environment". Very subtle difference with "I'd say you work in a bad environment". Anyways, back to the point - you said everyone was talking about how miserable it is to be back. The environment should be good enough so that you don't mind going to the office. It's exactly what I'm going for here!

    Where is it well documented may I ask? And please don't say on these forums!

    I'm not sure making an office look nicer will encourage people to come back. Sure it may make the experience better, but I doubt anyone will say "oh I've decided to go back to the office now. They've painted the walls!" I'm thinking something more tangible, something actually on offer for everyone that they can take advantage of.



  • Posts: 15,801 ✭✭✭✭ [Deleted User]


    Yup and in fairness to them, they've always been completely open about that fact.

    Staff, on the other hand, after experiencing remote working, are unlikely to want to return to that



  • Posts: 11,195 ✭✭✭✭ [Deleted User]


    The problems you sketch out arent exactly anything very concrete


    In order to convince people that they are real I suppose I'd be doing a lot more work on scoping out the specifics and demonstrating that the issues were in fact real and related to not being in the office.


    I'd then try to solve the specifics in a way that focused on solutions that worked with people not being in the office together first


    Otherwise it would just look like someone had decided people not being in the office was a problem and simply found vague excuses to back that up



  • Registered Users, Registered Users 2 Posts: 6,821 ✭✭✭Tombo2001


    Here ya go.

    20% of those surveyed say they are ready to go back. 80% say they arent. Out of those who are Yes or No. And a sample of circa 10'000 so very conclusive. Much more than your 'anyone I've spoken to' sample, the same lad who is telling me not to form a view based on forum discussions.

    Poll: Are you ready to go back to working in an office next month? (thejournal.ie)



  • Registered Users, Registered Users 2 Posts: 26,639 ✭✭✭✭Mrs OBumble



    With Covid case numbers north of 3k in the last few days, lots will say no to "In the next month" - including me. Doesn't mean that's their long term approach though.



  • Registered Users, Registered Users 2 Posts: 16,141 ✭✭✭✭Spanish Eyes


    Why is there so much traffic on the roads these days if so many are enjoying WFH? I can't figure that one out. But anyway, was down IFSC way today and it was like an unused movie set.



  • Registered Users, Registered Users 2 Posts: 183 ✭✭Rket4000


    People who are going to work are driving because they feel safer in their own cars than on public transport.



  • Registered Users, Registered Users 2 Posts: 4,990 ✭✭✭c.p.w.g.w


    With all the climate outcry...why is there not a push to make blended work and WFH more of a permanent fixture...

    I have 2 friends who will be driving a total of 700km a week...

    Imagine the improvement in air quality, road safety and general happyness if we had more WFH and/or blended work for all those folks who did WFH during the pandemic



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  • Registered Users, Registered Users 2 Posts: 13,885 ✭✭✭✭dulpit




  • Registered Users, Registered Users 2 Posts: 26,639 ✭✭✭✭Mrs OBumble


    Because we have a housing shortage, and using a spare bedroom as a home office reduces overall bed-spaces available.



  • Registered Users, Registered Users 2 Posts: 248 ✭✭Bsharp


    Be interesting to see if our emissions go up due to WFH until our housing stock becomes more energy efficient.

    Lots of people, particularly living in urban areas, are likely to have a higher carbon footprint right now.

    Instead of cycling to work and using shared office space I'm wfh using heating and lighting for one. Possible my carbon usage will have gone up.

    Congestion is nearly back to its peak because people are avoiding PT so the overall figures won't look great.



  • Registered Users, Registered Users 2 Posts: 279 ✭✭HartsHat


    Who are all these people who decided to work 175km from where they live?

    Bonkers stuff.

    Anyway OP, you have a few options:

    1. Make it mandatory, or

    2. Keep it optional but pay those who come in full time more/promote them ahead of the WFH gang.



  • Registered Users, Registered Users 2 Posts: 248 ✭✭Bsharp


    On topic, competitor of ours is running training/learning sessions in the office every week so people have a specific reason to be in.



  • Registered Users, Registered Users 2 Posts: 31,320 ✭✭✭✭Wanderer78


    so not using the spare room, relieves the housing crisis!



  • Registered Users, Registered Users 2 Posts: 2,479 ✭✭✭VonLuck


    First off, a journal.ie poll is your source? Not exactly the most reliable.

    Regardless, this is such a limited poll that it doesn't tell you anything. "Are you ready to go back to working in an office next month?" could be interpreted as full time. Maybe they don't want to go back next month, but will in two months time.

    The response "I'll still be working from home" isn't even an answer to the question. Does that mean they have to work from home, or they have chosen to work from home? You could be read to go back to working in an office next month and also still be working from home.

    Also your percentages are off. It's 38% of people who work in an office that said they either are, or want to go back to the office next month.



  • Registered Users, Registered Users 2 Posts: 14,962 ✭✭✭✭Flinty997


    It's unlikely that many people are renting a room that's subsequently been turned into an office. Or that people were prevented from renting a room as they needed an office. The numbers renting a room seem very small.

    https://www.irishtimes.com/business/personal-finance/homeowners-flocked-to-rent-a-room-scheme-in-lean-years-1.3193714



  • Registered Users, Registered Users 2 Posts: 14,962 ✭✭✭✭Flinty997


    A lot of people don't want wfh to gain ground. You can see from these forums the amount of ludicrous anti wfh sentiment. Many people hate change. They think it protects their own preferences if they denigrate other choices.



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  • Registered Users, Registered Users 2 Posts: 5,739 ✭✭✭storker


    The sarcasm was an appropriate response to your pretty silly false dichotomy where one is either in the office and connected or working from home and "in complete isolation". You're not, and just because you might feel like you are doesn't mean you really are. Your fallacious "I am the world" argument is far from convincing What you need to do instead of trying to get everyone else in line with your preferred way of working is show some adaptability, which seems to be seriously lacking so far. You have all this technology to help you yet you're effectively dismissing it with a wave of the hand and insisting that only face-to-face contact will do.

    As for the asking questions aspect, you say that you're more careful of disturbing your manager now you're working remotely. That's probably a good thing, and he's probably being more productive with the other tasks on his plate now that he isn't being bothered by you with your questions (unless his only function is to do so, which I seriously doubt). There are some easy workarounds available to you here, and I think it's illuminating that you don't seem to have occurred to you. One might be to schedule a few 15-minute phone or Zoom/Teams calls each day with you save your questions and hit him with them all at once. Outside of these times, if you hit a snag that requires a consultation with your manager, note it and move on the the next task.

    The technological workarounds for remote working are proving successful for a lot of people, It's not a question of me "trying to sell it", the proof is in the pudding that's being eaten all over the world by many people,. In some ways the new tech is better, in some ways not so good, but people adapt, working around the shortfalls, and enjoying the new advantages. Maybe you should try embracing the technology instead of dismissing it and reaching for your comfort blanket.



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