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Wheel Fell off car after a tyre change. Advice needed

  • 18-10-2021 2:35pm
    #1
    Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭


    Hi I had my 2 front tyres replaced by a tyre garage earlier . But while driving the front passenger tyre detached from the car . Luckily nobody was injured but the car has some damage . Wing and break disc scratched up . My mechanic picked me up and realized the lug nuts on the other side where loose and said them not being put on correctly was to fault.


    Where do I stand with this ? Eg. Would the garage have to pay for repairs etc ?


    Any info appreciated



«1

Comments

  • Moderators, Business & Finance Moderators Posts: 17,757 Mod ✭✭✭✭Henry Ford III


    My advice is to put the wheel back on again, and tighten the wheel nuts.

    p.s. Did you not realise something was wrong before the wheel fell off?



  • Registered Users, Registered Users 2 Posts: 23,462 ✭✭✭✭mickdw


    They are absolutely liable if this happened pretty much immediately after leaving.

    Most tyre places have a disclaimer that you must recheck after x no of km to ensure that nothing has come loose.

    That said, surely it was making a racket before it actually came off?



  • Registered Users, Registered Users 2 Posts: 1,650 ✭✭✭rock22


    How long since you had the tyres replaced?

    Did the tyre detach or the wheel?

    On the face of it, it does seem like the wheel nuts were not tightened correctly. If so, it would be the garage's fault.



  • Registered Users Posts: 1,760 ✭✭✭dudley72




  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    I was actually on the way to my mechanic to check out a clicking noise I suspected was a CV joint or driveshaft. The tyre place didnt have the correct socket 21mm I believe to fit into the lug nut so used a wheel brace but must not have tightened it up . They didn't make sign anything .



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  • Registered Users, Registered Users 2 Posts: 1,897 ✭✭✭BronsonTB


    First place to go, back to who did the tyre replacment and see what they say, showing them the damage caused.

    Also take your own pics to have for the record...but boardies would be hard pressed to advise on some thing we cannot see esp since we do not know details of your actual car!

    www.sligowhiplash.com - 2nd & 3rd Aug '25



  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    Literally had 2 front tyres replaced this morning . And texted my mechanic to say the wheel was making a weird noise . He said drop it over and on the way out the wheel detached from the car. I would imagine it's their fault but said I'd get some advice here first.



  • Moderators, Business & Finance Moderators Posts: 17,757 Mod ✭✭✭✭Henry Ford III


    I'm finding this quite hard to believe.



  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    I will do . I have taken pictures of the car and the road . There is scrape marks probably for 100 yards due to the brake disk scraping off the concrete.



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  • Registered Users, Registered Users 2 Posts: 10,896 ✭✭✭✭Spook_ie


    Well not wanting to cast doubt but a 100 yards to come to a halt with a corner of the car on the floor!



  • Registered Users Posts: 1,760 ✭✭✭dudley72


    If the wheel was making a noise would you not have checked it? even if loose the nuts would gradually come off so 1-2 might have already come off and a few left on.

    If I rang a mechanic and said weird noise coming from wheel, I just got new tires on, I would expect them to say "check the nuts"



  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    I was on the way to get it checked. Literally 2 mins away from my mechanic garage when it happened



  • Registered Users Posts: 1,760 ✭✭✭dudley72


    You said you called the mechanic?

    Did you not check the tires at all before driving after they made the funny noise?

    Did you find any of the nuts at the crash?



  • Registered Users, Registered Users 2 Posts: 1,897 ✭✭✭BronsonTB


    I'm sure mechanic will sort...no way all 4 nuts came that loose that quick...

    Cheers for pics....

    www.sligowhiplash.com - 2nd & 3rd Aug '25



  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    No I taught it might have been a cv joint or driveshaft not the wheels as they where literally just replaced . So I rules that out . I didn't find any nuts but the ones on the drivers side where all totally loose too



  • Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    Have you had a wheel come off? What are the signs?

    This happened to a friend of mine several dacades ago. He did all his own car maintainance, engine rebuilds, and modded his cars and so was way above average in mechanical knowledge and discrimination of vehicle performance. It happened to him on a motorway and his front disc brake end up being a D shape while the wheel with brand new tire dissapeared into the distance up an off ramp.

    He of course made the tyre fitters pay for all repairs. He and they were lucky they weren't facing homicide charges.



  • Registered Users, Registered Users 2 Posts: 15,582 ✭✭✭✭elperello


    Tyre place 100% responsible.

    You should get them to make good the damage.



  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    I know I said let me know with a price . Would I be liable for damage as I wasn't at fault ? If I had any knowledge of cars I probably would have checked the lugs but didn't a tyre shop would let a customer away with something as serious as that happening



  • Registered Users, Registered Users 2 Posts: 1,176 ✭✭✭sundodger5


    Contact the tyre place. Explain what happened.

    I would imagine they will be happy to fix any damage.

    No one hurt is the main thing.



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  • Moderators, Business & Finance Moderators Posts: 17,757 Mod ✭✭✭✭Henry Ford III


    Loose and increasingly wobbly steering. Then a sudden drop in height accompanied by sparks and a loud grinding noise.



  • Registered Users Posts: 1,760 ✭✭✭dudley72


    Sorry it just seems a bit strange. Did you look at the wheels after you heard the noise?

    When you say earlier, was it earlier in the day or a few days before?



  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    Thank you .would it best get a solicitor involved or just call to them ?



  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    100% . Luckily nobody was walking on the pathway and the car behind was far back enough to miss the loose tyre



  • Registered Users, Registered Users 2 Posts: 1,176 ✭✭✭sundodger5


    Just call and see what they say. Solicitor is the road you go if they don't offer to fix it.



  • Registered Users, Registered Users 2 Posts: 2,843 ✭✭✭Buffman


    It sounds like you haven't contacted the tyre shop yet? Do so immediately.

    It's 100% their fault and it's up to them to fix you up. They should have insurance for exactly this reason.

    FYI, if you move to a 'smart' meter electricity plan, you CAN'T move back to a non-smart plan.

    You don't have to take a 'smart' meter if you don't want one, opt-out is available.

    Buy drinks in 3L or bigger plastic bottles or glass bottles or cartons to avoid the DRS fee.



  • Registered Users Posts: 1,760 ✭✭✭dudley72


    Why you need a solicitor? just all them and explain. They will repair.



  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    I didn't . I was going to wait until the mechanic gives me a price then decide. I will have to call in before they close today . Will post an update here when I do 👍



  • Registered Users, Registered Users 2 Posts: 15,582 ✭✭✭✭elperello


    Get back to them in person ASAP.

    Show them the photos and tell them where the car is for inspection. Also they will want to speak to your mechanic who will confirm the story.



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  • Registered Users, Registered Users 2 Posts: 3,925 ✭✭✭pudzey101


    Probably just worried in case they say it's nothing to do with them or tell me go away



  • Registered Users, Registered Users 2 Posts: 3,426 ✭✭✭KaneToad


    The tone here is that the OP was negligent in not checking his car wheel. But it is reasonable to assume that wheel nuts were tight given that tyres had just been replaced - as this is a fundamental part of getting tyres done.

    The suspicion that it might a CV boot or suspension issue is reasonable too. Driving with same to local mechanic is not outrageous either.

    Tyre place is 100% at fault, I think. They should make good all the damage. Glad to see no one was hurt...but if they were, tyre place would be in a lot of bother.

    I'd be calling the tyre place. Tell them the story and tell them what you want rectified. If they disagree, that's when I'd be looking to involve solicitors.



  • Registered Users, Registered Users 2 Posts: 2,843 ✭✭✭Buffman


    Ye, contact them ASAP. The longer you leave it, the longer it'll take to sort. Don't worry about prices and stuff, that can be sorted later.


    It's too early to be even thinking about a solicitor. If they tell you to feck off then that's a different story.

    FYI, if you move to a 'smart' meter electricity plan, you CAN'T move back to a non-smart plan.

    You don't have to take a 'smart' meter if you don't want one, opt-out is available.

    Buy drinks in 3L or bigger plastic bottles or glass bottles or cartons to avoid the DRS fee.



  • Registered Users, Registered Users 2 Posts: 2,584 ✭✭✭ahnowbrowncow


    Of course it's strange, the tyre came off his car, it's not exactly a normal occurrence.

    Maybe read the thread before your start badgering the OP, he already said he got them changed this morning.



  • Registered Users, Registered Users 2 Posts: 4,189 ✭✭✭Stallingrad


    I'm surprised at the comments from Henry Ford, usually a helpful contributer.

    Can't see any debate here, tyre fitted and wheel falls off the same day. Not everyone is mechanically minded and tyre fitters are expected to be able to do their job.

    Hope it is resolved quickly to your satisfaction OP.



  • Registered Users, Registered Users 2 Posts: 9,317 ✭✭✭CoBo55




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  • Registered Users, Registered Users 2 Posts: 9,317 ✭✭✭CoBo55




  • Posts: 864 ✭✭✭ [Deleted User]


    Assumption is the mother of all fuxkups. It's not reasonable to assume anything these days. Tyre places tell you to check the nuts after Xkm for a reason.



  • Registered Users Posts: 1,760 ✭✭✭dudley72


    If the tires had been replaced this morning and suddenly you start to hear a strange noise from those wheels, sorry but the automatic reaction would be the tyre was not put on right. Well mine would be anyway. CV boot or suspension yes is reasonable if nothing else has changed on the car.

    As I posted already, if you ring a mechanic, say you have replaced the tires this morning and now you have a noise coming from those wheel I would expect the mechanic to have the cop on to tell you to check they are on correctly.

    I am not accusing the OP of anything, the garage is at fault and I would expect them to pay up no issue. I'm not saying he/she was negligent



  • Registered Users, Registered Users 2 Posts: 910 ✭✭✭Get Real


    Hope you get the issue resolved OP and think if they're any way decent, they'll settle up.

    However, just a word of warning, the way the world is, and the type of people out there, the garage may be reluctant.

    I'm sure there are all types of..scum..frankly that would get this job done, remove same up the road, and have it happen. Then wait for dollar signs.

    Now, the garage may be so skeptical due to people like the above, they'll refuse or be so afraid of a chance that will be afraid to admit a mistake and a chance will suddenly develop "injuries"

    Again, I know you're genuine, and it's me being skeptical, but perhaps what might help you is emailing or putting in writing that you've no injuries etc, and just want to be put right.



  • Moderators, Business & Finance Moderators Posts: 17,757 Mod ✭✭✭✭Henry Ford III


    Wasn't my intent to offend OP. Sorry if I did.



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  • Registered Users Posts: 1,760 ✭✭✭dudley72


    I dont think you need email etc, just ring them and explain. If your first contact with them is via a solicitor then they will automatically think you are going to sue them and put up the barriers



  • Registered Users, Registered Users 2 Posts: 2,843 ✭✭✭Buffman


    Any update OP, how'd you get on?

    FYI, if you move to a 'smart' meter electricity plan, you CAN'T move back to a non-smart plan.

    You don't have to take a 'smart' meter if you don't want one, opt-out is available.

    Buy drinks in 3L or bigger plastic bottles or glass bottles or cartons to avoid the DRS fee.



  • Registered Users, Registered Users 2 Posts: 12,917 ✭✭✭✭Toyotafanboi


    Two things here make me think you are at nothing, OP.


    What sort of tyre fitting outfit doesn't have a 21mm socket?


    The dislodged wheel rim really doesn't look like it has a brand new tyre fitted.


    If they are fitting part worns and dont have a 21mm socket at hand i'd say they don't do much in the way of aftersales support or insurance.



  • Registered Users, Registered Users 2 Posts: 3,426 ✭✭✭KaneToad


    I've never had a tyre place tell me to tighten the nuts again. I'm not saying they don't say it, I've just never experienced that.



  • Registered Users, Registered Users 2 Posts: 15,582 ✭✭✭✭elperello


    Some of the chain outfits actually print it on the invoice.

    As you say though not so usual for a fitter or someone in the office to say it.



  • Registered Users, Registered Users 2 Posts: 1,803 ✭✭✭lintdrummer


    My wife was complaining about a noise and shake from her wheels. She had some work done by a mechanic a day earlier. Audi A3. This work involved taking the wheels off.

    I went out to take a look and started getting ready to jack the car. Took the little plastic centre cap off and one of the nuts fell straight on the ground. The rest weren't even hand tight. Just one wheel in this case, passenger front side.

    Rang the mechanic and gave him an almighty bollocking. Was pure luck the wheel hadn't come off considering she had driven the car from Kilkenny to Kildare with the nuts loose.

    So while there are many of us here who would instinctively check the wheel nuts when we hear or feel something isn't right after we know the wheel was off, a lot of less mechanically inclined people will not associate the two events. They just think "oh there's something else wrong with it now".

    OP not at all to blame here and anyone trying to imply he should have known to check the nuts is just too clouded by there own reasoning. The tyre place is 100% to blame. His mechanic should probably have suggested checking the nuts, but for whatever reason he didn't and it's not his fault either.



  • Registered Users, Registered Users 2 Posts: 10,896 ✭✭✭✭Spook_ie


    Well personally I'm still gob smacked that you drove so far on 3 wheels and a disk, if you hadn't posted a picture I still wouldn't believe it



  • Registered Users Posts: 2,384 ✭✭✭raclle


    I've never heard of this in my life either and if any tyre place advised it I wouldn't go near them but I'm baffled how some of you are making this out to be the OPs fault.



  • Registered Users Posts: 36 SlitDrip


    Its the general tone of boards for a long time.

    Look at any post (especially motoring) and it only takes 2/3 posts before the OP is attacked.



  • Registered Users, Registered Users 2 Posts: 179 ✭✭FDave


    And how exactly would you bring a car that's missing it's front left wheel to a stop?



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