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  • 08-09-2021 7:22pm
    Registered Users Posts: 126 ✭✭

    Matter solved : They send an apology email and suggested earlier agent provided wrong information. MC Card can be used anywhere.

    Thread can be closed

    Bought a Samsung Watch. Offer terms and conditions were:

    Buyer will get Google Play Gift Code worth £75 in the UK, IOM or €85 unbranded pre-paid Mastercard in ROI

    Also, the explained : Use of the pre-paid Mastercard is subject to the following terms and conditions:


    Use your Prepaid Mastercard anywhere Mastercard is accepted around the world. This card is issued by Transact Payments Limited pursuant to licence by Mastercard International. Transact Payments Limited is authorised and regulated by the Gibraltar Financial Services Commission. 


    Now Samsung is denying it and they are saying they will offer Google Play Branded MasterCard which can only be used for Google PLAY (Not Google Pay). Which makes it useless to me.

    This is a case of misleading advert. Where can I complain?

    Chat Team is clueless, Email team simply said sorry and did not offer any solution or escalation.

    Post edited by ggmat799 on