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PayPal/Delivery

  • 05-08-2021 08:41PM
    #1
    byhookorbycrook
    Moderators, Education Moderators, Regional South East Moderators Posts: 12,541 Mod ✭✭✭✭


    I bought items online from a Chinese company , through PayPal.

    I was supplied with a tracking number ( but not the name of the courier) The items were shown as arriving in Dublin but never made it here . The company claims I need to “ take it up with the post office” but it was to be delivered by the courier whose name I don’t have .

    The manufacturer isn’t willing to engage re a refund . What options do I have , please ?



Comments

  • #2
    RoYoBo
    Registered Users, Registered Users 2 Posts: 856 ✭✭✭RoYoBo


    Duplicate post



  • #3
    RoYoBo
    Registered Users, Registered Users 2 Posts: 856 ✭✭✭RoYoBo


    Editing the duplicate post resulted in both vanishing! Open a PayPal dispute right away and look for a refund.



  • #4
    RoYoBo
    Registered Users, Registered Users 2 Posts: 856 ✭✭✭RoYoBo


    Now, both duplicates are back and the new post - really hate this new site!



  • #5
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    If it's a fake then customs may have destroyed it.


    Also it would help if you supplied dates. If it arrived in Dublin on Thursday, then it's probably in customs.



  • #6
    byhookorbycrook
    Moderators, Education Moderators, Regional South East Moderators Posts: 12,541 Mod ✭✭✭✭byhookorbycrook


    Thanks all. It wasn't a fake and i had waited over 6 weeks to no avail. I messaged the company and mentioned I would be contacting Paypal and it magically arrived 3 days late.



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  • #7
    beachhead
    Registered Users, Registered Users 2 Posts: 3,489 ✭✭✭beachhead


    https://www.boards.ie/discussion/2058202548/paypal-delivery

    It was in the system all the time.



  • #8
    byhookorbycrook
    Moderators, Education Moderators, Regional South East Moderators Posts: 12,541 Mod ✭✭✭✭byhookorbycrook


    https://www.boards.ie/discussion/comment/117762806#Comment_117762806

    Yes, but they were insisting it had been delivered for about 4 weeks.



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