Getting unwanted notifications for every post in RS

coylemj · 28-07-2021 04:23PM #1

There is a thread in Feedback about this but could someone in RS please talk to the admin or tech support people in boards because since the recent major update to the platform, I and several people are getting a notification every time someone starts a thread or posts in an existing thread in this forum. https://www.boards.ie/discussion/2058200079/richersounds-ie#latest

Richersounds.ie: DavidS · 28-07-2021 04:33PM

https://www.boards.ie/discussion/2058201200/getting-unwanted-notifications-for-every-post-in-rs

Hi coylemj,

I don't know how that's happening to be honest, I'll link in @The Ritz to see they know of any settings that can be changed!

Kind regards

David

The Ritz · 28-07-2021 05:27PM

Mod Comment

Sorry about this folks - I don’t get Boards notifications as part of my social media minimisation, and changing global forum settings is not a Moderation task.

I’ve dropped a PM to the Community Manager to alert them to this issue.

Cheers.

Ritz.

dubrov · 28-07-2021 05:44PM

Just confirming I have the same issue which is swamping my notifications making them pretty much useless

Boards.ie: Niamh · 28-07-2021 05:58PM

Thanks all, we're really sorry about this. It is hopefully a simple fix which will be doine asap, will update here when we have news. Apologies again for all of the extra notifications.

The Ritz · 28-07-2021 08:00PM

Niamh,

Thanks for the speedy response, much appreciated.

S.

GerardKeating · 28-07-2021 08:05PM

https://www.boards.ie/discussion/comment/117674916#Comment_117674916

I am getting flood with this also, plus the Welcome to new Boards 1.0 platform thread, for every single post. makes the notifications borderline pointless

Flinty997 · 28-07-2021 08:11PM

For me notifications have been broken for 6 months or so.

I get notifications from stuff I've unsubscribed from.

I get no notifications from some threads.

Often old notifications which I've deleted weeks ago, are sent again, then again.

Got so bad I deleted my old account which I had a very long time. The new account doesn't get notifications. I've given up.

greasepalm · 28-07-2021 11:36PM

Getting it also and also posted a thread somewhere of how do i unscribe from a thread.

Teething issues but will get sorted Cheers.

ted1 · 28-07-2021 11:38PM

Me too a complete pain in the arse.

The Ritz · 29-07-2021 12:14AM

Mod Comment

Folks,

Thanks for bringing this issue to the attention of the RS team.

As posted above, this issue has been noted by the Boards Team - there is an existing Boardies thread about RS in the Feedback forum if you wish to add your voice on the matter, and that forum is the appropriate place where any issues like this arising from the new platform can be surfaced. Posts on the subject there are more likely to be noticed and actioned by the appropriate Boards personnel.

No further posts on this thread for the moment please.

Thanks again,

Ritz

Richersounds.ie: Kenny · 29-07-2021 09:25AM

https://www.boards.ie/discussion/comment/117674916#Comment_117674916

Cheers for the info Niamh and The Ritz.

Boards.ie: Mark · 29-07-2021 10:02AM

Morning everyone,

We're very sorry for the hassle of being inundated with notifications. You should have some more control over notifications from categories now from your Notification Preferences page: https://www.boards.ie/profile/preferences . We will have to investigate further to make this more granular, but hopefully this will start cutting down on the number of (unwanted) notifications you receive. If there are still issues with notifications, it would be best to highlight it in Feedback (this thread was started on the same topic)

Richersounds.ie: Kenny · 29-07-2021 10:09AM

https://www.boards.ie/discussion/comment/117677214#Comment_117677214

Cheers for that info Mark :)

Leg End Reject · 29-07-2021 12:21PM

Just posting for another poster to check if they still get notifications.

Richersounds.ie: Kenny · 29-07-2021 12:25PM

https://www.boards.ie/discussion/comment/117677903#Comment_117677903

Hey Leg End Reject.

Let us know what happens please.

Planet X · 29-07-2021 05:14PM

https://www.boards.ie/discussion/comment/117677214#Comment_117677214

I turned off ALL notifications.......everything.

Still getting up to a dozen Richer sounds.ie notifications.

Not great eh?

Mr Crispy · 29-07-2021 05:25PM

https://www.boards.ie/discussion/comment/117679479#Comment_117679479

They've stopped for me.

Richersounds.ie: Kenny · 29-07-2021 05:44PM

https://www.boards.ie/discussion/comment/117679479#Comment_117679479

Hi Planet X.

Again sorry to hear about this issue but unfortunately it is out of the control of us here at Richersounds and the guys at Boards are working to fix the issue.

Boards.ie: Mark · 29-07-2021 06:34PM

Hi Planet X,

It seems the checkboxes were ticked to receive popups from the richersounds forum. I've turned that off for you now.

Richersounds.ie: Kenny · 29-07-2021 07:06PM

https://www.boards.ie/discussion/comment/117679765#Comment_117679765

Cheers Mark :)

dubrov · 30-07-2021 07:51AM

I can see the new settings now and disabled popups for richer sounds. All working as expected now. Tks

Richersounds.ie: Kenny · 30-07-2021 09:06AM

https://www.boards.ie/discussion/comment/117681230#Comment_117681230

Happy Days Dudrov.

GerardKeating · 30-07-2021 09:10AM

https://www.boards.ie/discussion/comment/117681230#Comment_117681230

Same here... Thanks

Richersounds.ie: Kenny · 30-07-2021 09:31AM

https://www.boards.ie/discussion/comment/117681411#Comment_117681411

Seems the team at Boards now have things under control regarding this issue :)

greasepalm · 30-07-2021 10:40AM

I am still getting 5 new popups and that is from 1 am last night, hmm.

Mr Crispy · 30-07-2021 10:42AM

https://www.boards.ie/discussion/comment/117681835#Comment_117681835

Just out of curiosity, can you show us a screenshot of your notification settings?

greasepalm · 30-07-2021 10:50AM

I have found a new page not seen before and followed a link by Mark which now shows a big long list of my preferences and pop ups and RS was ticked for both and now unticked and that should fix my problem cheers

https://www.boards.ie/discussion/comment/

greasepalm · 30-07-2021 10:56AM

Notification%20Preferences%20%E2%80%94%20boards.ie%20-%20Now%20Ye're%20Talkin'.html.png

As you can see RS was set as default

Richersounds.ie: Kenny · 30-07-2021 11:04AM

Thanks for all the updates guys.

greasepalm · 30-07-2021 12:46PM

Only 1 notification and on this thread which is a great sign as it must work😁

Getting unwanted notifications for every post in RS

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