Can't access online banking

Frank 1234 · 2021-05-13 10:54:08

Hi, I'm working in Asia and can't access online banking. I have a smartphone, but I don't have a working Irish SIM card. What should I do to access banking 365 online?

13-05-2021 11:54AM

#1

Frank 1234

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: May 2021

Posts: 0

Hi,

I'm working in Asia and can't access online banking.

I have a smartphone, but I don't have a working Irish SIM card.

What should I do to access banking 365 online?

0

Comments

#2 13-05-2021 02:08PM

Bank of Ireland: Richard F

Closed Accounts Posts: 483 ✭✭

Join Date: November 2019

Posts: 483

Hi Frank,

Thanks for getting in touch with us today.

In this case, you can either update your mobile number to an international number, or request a physical security key from our mobile migration team. Our colleagues are available on +35314606410 and will be happy to look into this further for you.

We hope this information helps.

Thanks,
Richard

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