Vanmoof bike vendors and/or similar bike vendors

MJohnston · 19-01-2021 3:44pm

I probably could, but it's also not exactly convenient to pop to a hardware store at the minute! My front and rear X3 baskets are currently en-route, so once they arrive I might try a bodge.

mailforkev · 19-01-2021 4:06pm

MJohnston wrote: »

I probably could, but it's also not exactly convenient to pop to a hardware store at the minute! My front and rear X3 baskets are currently en-route, so once they arrive I might try a bodge.

I had you in my thoughts when I was setting mine up. The bolt for the seat post needs to be tightened to a level that made me worry about it snapping. All I could think of was yours!

MJohnston · 19-01-2021 5:07pm

mailforkev wrote: »

I had you in my thoughts when I was setting mine up. The bolt for the seat post needs to be tightened to a level that made me worry about it snapping. All I could think of was yours!

Right! Mine could have snapped during tightening, but it's hard to know because it's all inside the seat post when shipped and I just followed the instructions.

I might fish out the TorqueKey I was sent with my Canyon bike, so that I don't overdo it when the replacement finally arrives. Then again, I kept tightening it because the seat itself was still loose, so there was something wrong either way. Also don't think there were any torque specs listed for the bolt!

I appreciate the exceptionally clean lines of the X3, but I'd be more than willing to sacrifice a few of those for more standard components (like standard seat post clamps!)

mailforkev · 27-01-2021 3:34pm

MJohnston wrote: »

I probably could, but it's also not exactly convenient to pop to a hardware store at the minute! My front and rear X3 baskets are currently en-route, so once they arrive I might try a bodge.

Is that you asking about the bolt on the Reddit thread? Small world. I’ve picked up a few nuggets of advice or info over there.

MJohnston · 27-01-2021 7:07pm

mailforkev wrote: »

Is that you asking about the bolt on the Reddit thread? Small world. I’ve picked up a few nuggets of advice or info over there.

Yeah it’s me, got fed up waiting for them to send out the parts. They’re saying Ireland won’t be shipped anything until February 16th thanks to Brexit.

It’s a useful Reddit, but a terrible advert for the bikes because people only post there when they have issues!

johndbee66 · 29-01-2021 11:05pm

i bought a pentagon 220 for my electric bike from usa Well worth a look . Its a beast of a lock, but still half the weight of abus locks. Beleive me , i looked at a lot of locks. Also bought a foldylock from seatylock.com.

johndbee66 · 29-01-2021 11:09pm

it looks great. Enjoy it bud

bilasy · 30-01-2021 11:07am

johndbee66 wrote: »

i bought a pentagon 220 for my electric bike from usa Well worth a look . Its a beast of a lock, but still half the weight of abus locks. Beleive me , i looked at a lot of locks. Also bought a foldylock from seatylock.com.

Hi , which website did you buy it from?

johndbee66 · 30-01-2021 11:24am

bilasy wrote: »

Hi , which website did you buy it from?

Both from seatylock. Com

mailforkev · 02-02-2021 5:37pm

Here’s mine attached.

johndbee66 · 02-02-2021 5:50pm

abus granit or seatylock?

mailforkev · 02-02-2021 5:56pm

johndbee66 wrote: »

abus granit or seatylock?

That's an Abus Bordo Granit XPlus 6500 (catchy name).

Weighs around 1.5kg so not noticeable when attached to the bike.

bilasy · 04-02-2021 1:03pm

mailforkev wrote: »

That's an Abus Bordo Granit XPlus 6500 (catchy name).

Weighs around 1.5kg so not noticeable when attached to the bike.

Looks neat! Do you mind sending a pic when the Abus is in action ?

Clare_Culchie · 11-02-2021 10:51pm

Vanmoof Marketing Department is great! The've come up with a new referral program, so if you want to buy the Vanmoof S3/X3 bike and want a free €100 to put against accessories or the Piece of Mind service (where they track down your bike for you if it's stolen or replace it if they can't), feel free to use my referral code below: ADV-LT11-XUMW-NHZY
What's in it for me? I'll get €100 off my next Vanmoof. So, it's a win-win!
Cheers!

mailforkev · 17-02-2021 12:07pm

Did you have to opt in to that referral scheme somehow, I never heard anything about it.

I've put 100kms on mine since I got it. A good few 10/15/20 min local trips (still no commute obviously). Bike is great so far.

Changing to US region makes a significant difference to the enjoyment level (allegedly).

peter_dublin · 18-02-2021 8:46pm

Does anyone know if the Vanmoof pop up shop is still open. Want to order a bike on the bike to work scheme in March.
The S3 looks like a great bit of kit.

MJohnston · 18-02-2021 9:36pm

peter_dublin wrote: »

Does anyone know if the Vanmoof pop up shop is still open. Want to order a bike on the bike to work scheme in March.
The S3 looks like a great bit of kit.

I don't think the popup shop is open anymore, but I also don't think it is linked to their ability to supply via Bike2Work/TravelHub.

You should use the details on this page, and just modify UK to Ireland where applicable:
https://www.vanmoof.com/en-IE/cycle-to-work

peter_dublin · 18-02-2021 10:18pm

MJohnston wrote: »

I don't think the popup shop is open anymore, but I also don't think it is linked to their ability to supply via Bike2Work/TravelHub.

You should use the details on this page, and just modify UK to Ireland where applicable:
https://www.vanmoof.com/en-IE/cycle-to-work

Great. Thanks.

bilasy · 27-02-2021 12:31pm

mailforkev wrote: »

Here’s mine attached.

Which website you bought from ?
Thanks

bilasy · 27-02-2021 12:57pm

mailforkev wrote: »

Here’s mine attached.

Also , did you go for the 85cm or 110?
Thanks

mailforkev · 27-02-2021 1:25pm

Got it from here. Went for 85cm, it’s about the same area as a regular U-lock.

Edited to add pic so you can get an idea of the locking area

bilasy · 27-02-2021 7:57pm

mailforkev wrote: »

Got it from here. Went for 85cm, it’s about the same area as a regular U-lock.

Edited to add pic so you can get an idea of the locking area

Cheers! I got it for €91 including shipping, soon I can I can try it.
Thanks again!

bilasy · 02-03-2021 6:31pm

mailforkev wrote: »

Got it from here. Went for 85cm, it’s about the same area as a regular U-lock.

Edited to add pic so you can get an idea of the locking area

Hi,
Any helpful tips when I’m assembling the bike?
Thanks!

mailforkev · 02-03-2021 6:55pm

bilasy wrote: »

Any helpful tips when I’m assembling the bike?

When is the bike due to be delivered? Black or blue?

The only annoying stage is getting the cable cover on the front fork. Turn the bike upside down, take a bit of time and swear a lot is my advice. The connector will pop into its hiding place eventually. Be careful not to damage the little screws for the cover.

Don't cut the cable ties, they are reusable. You can actually use them to help getting the cable cover in place.

There's a video on Vanmoof's YouTube that shows all the assembly steps and the bike comes with a good instruction booklet.

bilasy · 02-03-2021 9:41pm

mailforkev wrote: »

When is the bike due to be delivered? Black or blue?

The only annoying stage is getting the cable cover on the front fork. Turn the bike upside down, take a bit of time and swear a lot is my advice. The connector will pop into its hiding place eventually. Be careful not to damage the little screws for the cover.

Don't cut the cable ties, they are reusable. You can actually use them to help getting the cable cover in place.

There's a video on Vanmoof's YouTube that shows all the assembly steps and the bike comes with a good instruction booklet.

Thanks ðŸ™ will keep in mind your helpful tips, it was meant to arrive yesterday however no shipping email yet, hopefully will receive the email this week!
Thanks again

bilasy · 02-03-2021 9:43pm

mailforkev wrote: »

When is the bike due to be delivered? Black or blue?

The only annoying stage is getting the cable cover on the front fork. Turn the bike upside down, take a bit of time and swear a lot is my advice. The connector will pop into its hiding place eventually. Be careful not to damage the little screws for the cover.

Don't cut the cable ties, they are reusable. You can actually use them to help getting the cable cover in place.

There's a video on Vanmoof's YouTube that shows all the assembly steps and the bike comes with a good instruction booklet.

Sorry , Black S3

bilasy · 09-03-2021 12:31pm

mailforkev wrote: »

When is the bike due to be delivered? Black or blue?

The only annoying stage is getting the cable cover on the front fork. Turn the bike upside down, take a bit of time and swear a lot is my advice. The connector will pop into its hiding place eventually. Be careful not to damage the little screws for the cover.

Don't cut the cable ties, they are reusable. You can actually use them to help getting the cable cover in place.

There's a video on Vanmoof's YouTube that shows all the assembly steps and the bike comes with a good instruction booklet.

The email I received when enquiring about delivery
Thanks for your message.
Due to recent coronavirus-related border closures, the courier service we use is currently unable to ship to the UK(applicable for Ireland as well).
Additionally, with Brexit coming into effect on January 1st, we also anticipate further delays that may impact orders.

We're working as fast as possible to provide a suitable solution. Your estimated delivery date has been updated in your MyVanMoof account with the best information we have available right now - however, this is likely to change. We're working closely with our shipping partners to ensure all orders are sent out as soon as possible.

We're continually monitoring the situation and will share any updates with you via email.
We know it's tough to wait and really appreciate your patience and understanding.

If you have any questions, just let us know. We'll do everything we can to help, but unfortunately we can't speed up your delivery.

conor_mc · 17-03-2021 3:31pm

Good news for VanMoof owners and potential buyers, particularly in Dublin area

https://www.vanmoof.com/blog/en/going-global-vanmoof-co-founder-announces-service-expansion-to-50-cities-at-sxsw

VM.Worldmap.Brandstores-FinalV2.jpg

mailforkev · 17-03-2021 4:23pm

That is good news. It’s what I suspected we would get rather than a full store when they made the previous announcement. Will help calm the nerves if anything goes wrong.

bilasy · 14-04-2021 10:03pm

mailforkev wrote: »

When is the bike due to be delivered? Black or blue?

The only annoying stage is getting the cable cover on the front fork. Turn the bike upside down, take a bit of time and swear a lot is my advice. The connector will pop into its hiding place eventually. Be careful not to damage the little screws for the cover.

Don't cut the cable ties, they are reusable. You can actually use them to help getting the cable cover in place.

There's a video on Vanmoof's YouTube that shows all the assembly steps and the bike comes with a good instruction booklet.

Hi, the bike finally arrived and assembled, you are dead right the cable cover was a nightmare, now two queries so far, my saddle apparently is not adjustable , I followed the instructions watched you tube but it won’t slide or move, I remember I tested this bike in VM shop back in September and it was adjustable, so not sure if that’s a different model or am I doing something wrong?or is just manufacturing error??
See photo does that saddle looks adjustable to you?
Also I found in the tool box a used Vodafone SIM card, does the bike comes with a SIM card installed some where?
I didn’t get a time to ride the bike yet

MJohnston · 14-04-2021 10:46pm

bilasy wrote: »

Hi, the bike finally arrived and assembled, you are dead right the cable cover was a nightmare, now two queries so far, my saddle apparently is not adjustable , I followed the instructions watched you tube but it won’t slide or move, I remember I tested this bike in VM shop back in September and it was adjustable, so not sure if that’s a different model or am I doing something wrong?or is just manufacturing error??
See photo does that saddle looks adjustable to you?
Also I found in the tool box a used Vodafone SIM card, does the bike comes with a SIM card installed some where?
I didn’t get a time to ride the bike yet

Think the SIM card is in the smart module - it helps the bike connect for tracking.

That little indent circle on the frame below the saddle is a cover, and behind that is a bolt you can loosen and tighten to adjust the saddle. It takes the Torx key that comes in the tools box.

Just a warning not to over-tighten that bolt - I did and it snapped. Got a replacement bolt set easily, but it was still annoying.

bilasy · 15-04-2021 7:41am

MJohnston wrote: »

Think the SIM card is in the smart module - it helps the bike connect for tracking.

That little indent circle on the frame below the saddle is a cover, and behind that is a bolt you can loosen and tighten to adjust the saddle. It takes the Torx key that comes in the tools box.

Just a warning not to over-tighten that bolt - I did and it snapped. Got a replacement bolt set easily, but it was still annoying.

Thanks, that’s what I been doing,I loosened that bolt ( as per manual and you tube instructions) and the saddle wouldn’t budge, not sure what else to do
Check the pic attached does it look adjustable?
To me it appears the seat is screwed to the bike frame

conor_mc · 15-04-2021 7:43am

If it moves and it shouldn’t = gaffer tape.
If it won’t move and it should = WD40.

The white stuff suggests there might just be a little bonding of the metals there. Hopefully some WD40 releases it.

On a somewhat related note, my key got stuck in my new abus folding lock on my first test of it, wouldn’t budge, wouldn’t turn, wouldn’t lock, wouldn’t come out. Quick spray of wd40 and sorted 5 seconds later!

mailforkev · 15-04-2021 7:59am

Mine was similar. You just need to pull it up a bit harder, try to rotate it a bit as you pull upwards too. Make sure the bolt is loose obviously.

bilasy · 15-04-2021 8:11am

mailforkev wrote: »

Mine was similar. You just need to pull it up a bit harder, try to rotate it a bit as you pull upwards too. Make sure the bolt is loose obviously.

Will try again, I actually removed the bolt and put it back, was yours like that in the pic?

mailforkev · 15-04-2021 8:40am

You only need to loosen the bolt a bit. As said above don’t over-tighten when you are ready.
I think they just push them down a bit too tightly before packing. Mine ended up with a bit of blue paint on the post once I got it up.

bilasy · 15-04-2021 10:27am

mailforkev wrote: »

You only need to loosen the bolt a bit. As said above don’t over-tighten when you are ready.
I think they just push them down a bit too tightly before packing. Mine ended up with a bit of blue paint on the post once I got it up.

Moved eventually thanks again

mailforkev · 15-04-2021 12:04pm

Good stuff. I hope that you have a good time with it. I've done over 400 km on mine since January (mostly just 15/20 minute local trips) and am really enjoying the bike.

bilasy · 17-04-2021 12:57pm

mailforkev wrote: »

Good stuff. I hope that you have a good time with it. I've done over 400 km on mine since January (mostly just 15/20 minute local trips) and am really enjoying the bike.

I already did 2 trip but I noticed the app didn’t record any, the Bluetooth is always on by default, I assumed it’s linked to the bike , any other way of linking?
Thanks

MJohnston · 17-04-2021 1:34pm

bilasy wrote: »

I already did 2 trip but I noticed the app didn’t record any, the Bluetooth is always on by default, I assumed it’s linked to the bike , any other way of linking?
Thanks

Can you lock/unlock and change the gear settings in the app? If so, then they’re linked.

bilasy · 17-04-2021 1:51pm

MJohnston wrote: »

Can you lock/unlock and change the gear settings in the app? If so, then they’re linked.

Yes I can I waited 2 hours before posting as it’s mentioned in faq that it could take some time to show, does it usually take like 24 hours to reflect?

MJohnston · 17-04-2021 2:31pm

bilasy wrote: »

Yes I can I waited 2 hours before posting as it’s mentioned in faq that it could take some time to show, does it usually take like 24 hours to reflect?

I’ll be honest, I’ve never really used that part of the app, particularly right after a cycle. Think I looked at it once to figure out my likely real world range

bilasy · 17-04-2021 3:39pm

MJohnston wrote: »

I’ll be honest, I’ve never really used that part of the app, particularly right after a cycle. Think I looked at it once to figure out my likely real world range

Finally worked, you should give it a go just for the crack , good fun!

Dunder2000 · 20-04-2021 11:33am

Just wanted to share my experience with Van Moof - I love the S3 bike...However...... I ordered one last year, got it in November 2020. Started to glitch wit first two weeks and have electrical faults, various error codes. Got replacement cartridge, then a replacement boost button, then a replacement e-shifter. Decided enough is enough and sent it back, they were good enough to agree to send me a new bike, even though 14 day period had passed. Waited for 3 months til new bike arrived yesterday - a spanking new S3. Spend the afternoon building it very carefully, no problems.

Put in the charger.......error code 18, wouldn't start or turn on.....called Technical support this morning, and I've just been told it needs shipped back to Amseterdam (no doubt for another 3-4 month turnaround, and may not even work after al that!!). Enough is enough, I'm getting a refund, they have had enough chances.

Product, when it works, is first class. But my experience with quality control has been nothing short of appalling.....Buyer beware.

Can anyone recommend a good alternative with a seller in Dublin (that is of a similar quality/appearance to Van Moof???

MJohnston · 20-04-2021 11:42am

There are other threads for those sorts of recommendations I think.

FWIW I had the seat post clamp issue, replaced and fixed relatively quickly. Then I had an e-shifter problem but the replacement was sent to me within two days and it was easy to DIY with their instructional video.

Since then it has worked perfectly. Now that there’s an authorised repair shop being designated in Dublin, I’m far less worried about things going wrong with it.

MJohnston · 20-04-2021 1:42pm

VanMoof have announced a new PowerBank accessory — it's a detachable 3kg battery that can provide 45 to 100km of extra range on top of what the bike itself can provide (the range depends on assist level, obviously). Costs €348.

https://www.vanmoof.com/news/en-US/198392-vanmoof-offers-easier-charging-and-extra-range-with-its-first-ever-powerbank

I'm happy with the range as-is, but might be useful for people with longer commutes, or even people who can't frequently get the bike itself to a plug to charge it.

bilasy · 02-05-2021 9:46am

mailforkev wrote: »

Mine was similar. You just need to pull it up a bit harder, try to rotate it a bit as you pull upwards too. Make sure the bolt is loose obviously.

I noticed the app is recording all my trips in AM times rather than the actual PM, in the app settings there is no time or date options, did you encounter the same issue, or any idea how to adjust it?
Thanks

mailforkev · 07-05-2021 8:18pm

bilasy wrote: »

I noticed the app is recording all my trips in AM times rather than the actual PM

Not sure about that. Is your phone set to Ireland location and units in the app settings set to kilometres?

I had an issue after the last app update where my battery reading went completely haywire. Wasn’t just me based on what I read online. Think it was an issue on VanMoof’s side. Fixed itself after a few days though.

mailforkev · 07-05-2021 8:25pm

MJohnston wrote: »

VanMoof have announced a new PowerBank accessory

Don’t think I’d have much use for this. I’m getting roughly 70 kilometres on level 4 fairly easily (I keep the bike between 20-80% but that’s what a simple sum tells me). That’s more than enough for me to spin around my area and the city.

I noticed that the price of the Peace of Mind insurance has gone up at least 50€ since I bought mine. My wife has an X3 due to be delivered next week, she didn’t bother with the extras.

bilasy · 09-05-2021 10:35am

mailforkev wrote: »

Not sure about that. Is your phone set to Ireland location and units in the app settings set to kilometres?

I had an issue after the last app update where my battery reading went completely haywire. Wasn’t just me based on what I read online. Think it was an issue on VanMoof’s side. Fixed itself after a few days though.

After the last update, the time issue was resolved, however all my rides prior to the update have been deleted and it’s showing that I only had one ride in May!

Vanmoof bike vendors and/or similar bike vendors

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