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Amazon

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Comments

  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    Odd, all my deliveries (almost daily) are delivered by Amazon and I never get any alerts, to you have to switch on notifications or something?

    When I go into my orders and delivery it just has the line moving from shipped to put for delivery....

    Definitely check your notification settings. You won't get the notifications, map and x stops away until it is 8 stops (or fewer, sometimes they pop up at 5) away or closer. Until then it's just "out for delivery"


  • Registered Users, Registered Users 2 Posts: 6,174 ✭✭✭1huge1


    Odd, all my deliveries (almost daily) are delivered by Amazon and I never get any alerts, to you have to switch on notifications or something?

    When I go into my orders and delivery it just has the line moving from shipped to put for delivery....

    Are you in Dublin? All my parcels are delievered by Amazon, most but not all give me the ability to track when they are less than 8 stops away.


  • Registered Users, Registered Users 2 Posts: 40,513 ✭✭✭✭ohnonotgmail


    Odd, all my deliveries (almost daily) are delivered by Amazon and I never get any alerts, to you have to switch on notifications or something?

    When I go into my orders and delivery it just has the line moving from shipped to put for delivery....

    i don't get a notification either. the only time i see that it is a certain number of stops away is if I open the app just before the delivery happens.


  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    1huge1 wrote: »
    Are you in Dublin? All my parcels are delievered by Amazon, most but not all give me the ability to track when they are less than 8 stops away.

    Yep in Dublin, must check again...


  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    So hsve a parcel out for delivery today, the carrier is Amazon.

    Notification settings are on for the amazon shopping app.

    When I go to my orders and click on deliveries I see the below...where can I see how far it is as a matter of interest?

    Delivery By Amazon

    Tracking ID: GA000xxxxxxxx

    Friday, 16 April

    4:17 AM

    Package arrived at the final delivery station

    Dublin, IE

    Thursday, 15 April

    5:17 AM

    Completed customs clearance process

    Dublin, Swords

    4:28 AM

    Initiated customs clearance process

    Dublin, Swords

    4:14 AM

    Completed customs clearance process

    Dublin, Swords

    3:10 AM

    Package departed an Amazon


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  • Registered Users, Registered Users 2 Posts: 40,513 ✭✭✭✭ohnonotgmail


    So hsve a parcel out for delivery today, the carrier is Amazon.

    Notification settings are on for the amazon shopping app.

    When I go to my orders and click on deliveries I see the below...where can I see how far it is as a matter of interest?

    Delivery By Amazon

    Tracking ID: GA000xxxxxxxx

    Friday, 16 April

    4:17 AM

    Package arrived at the final delivery station

    Dublin, IE

    Thursday, 15 April

    5:17 AM

    Completed customs clearance process

    Dublin, Swords

    4:28 AM

    Initiated customs clearance process

    Dublin, Swords

    4:14 AM

    Completed customs clearance process

    Dublin, Swords

    3:10 AM

    Package departed an Amazon

    you wont know where it is until it is 8 stops away from you.


  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    you wont know where it is until it is 8 stops away from you.

    Ah ok so do some people keep thst close an eye on the delivery then ie do you have to go and look or do you get a push message or something?


  • Registered Users, Registered Users 2 Posts: 3,438 ✭✭✭davetherave


    You'd get a push notification from the Amazon App. And you get the little map if you track the order via the App but not by the website.
    See screenshot below, it will count down the number of stops until you are next.

    VTLBxRN.png


  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    Thanks, that map never shows in my app nor do I get push notifications despite them being enabled..nor the other half. Do the notifications and map appear only when you within 8 stops of delivery?


  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    Usually notification and map comes at 8 stops. Today I got mine at 3 of stops, and it arrived 7 hours later having switched to "the driver has other deliveries to make on the way to you". This happens about 1 in 3 of my deliveries and I'd had enough. Got on to customer services, they wouldn't connect me to logistics despite me having been connected to them on chat before. Agent said they'd pass on my feedback and gave me £5 credit as an apology.


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  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    Mmm thanks.

    Parcel just delivered and no notifications telling me the map should now be visible

    Am on android, is this only on iPhone or something?


  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    Mmm thanks.

    Parcel just delivered and no notifications telling me the map should now be visible

    Am on android, is this only on iPhone or something?

    No, I'm on Android. Have you checked your notification settings?


  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    Caranica wrote: »
    No, I'm on Android. Have you checked your notification settings?

    Yep, in the amazon app and on my phone.

    I got a pop up when the delivery was made tonight but nothing before that.


  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    This is what I get. Clicked on it, and the package is 5 stops away, map shows it should be here in next 15 minutes based on where it is.


  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    Caranica wrote: »
    This is what I get. Clicked on it, and the package is 5 stops away, map shows it should be here in next 15 minutes based on where it is.

    Frustrating....not getting the alerts at all despite having then enabled in app and on phone. Get alerts to say somethings dispatched or delivered but nothing in between.


  • Posts: 0 [Deleted User]


    What’s delivery like from Amazon.de to Ireland?
    I’m ordering a few cds which are cheaper than the UK site.


  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    zorro2566 wrote: »
    What’s delivery like from Amazon.de to Ireland?
    I’m ordering a few cds which are cheaper than the UK site.

    Delivery charges are higher than UK, prime doesn't give you free shipping. Delivery usually within a week


  • Registered Users, Registered Users 2 Posts: 4,485 ✭✭✭harr


    Bit of an issue with Amazon deliveries , the last few deliveries I have gotten seemed like to have had a rip in outer box , it’s like someone has been tearing a small strip of cardboard to see what’s inside. ( all In same location)
    All different drivers , yesterday I missed a delivery and told driver to leave at front door as I just out of the shower.. when I came down to get it at front door I noticed the driver at his van opening various box’s he removed items and placed them in front passenger seat area and sealed box back up .. the two box’s he opened looked like Nike runners and what looked like a fire tablet .. I have some footage from my cctv as he was parked in my driveway.
    Would it be a regular occurrence for delivery driver to open box’s or would they have a need ?
    I don’t want to cause an issue if there is a simple explanation.


  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    I'd definitely report that


  • Registered Users, Registered Users 2 Posts: 4,012 ✭✭✭eamonnq


    I ordered an item from Amazon.fr and paid by credit card, got the order confirmation etc. but this morning I have received an email from the seller advising that they don't accept that payment method and want me to transfer the payment to their bank.

    The item is a real bargain and I thought it might be cancelled due to a pricing error, but they have advised that they will hold the item for me at the price so don't want to miss out, but just a bit wary of using bank transfer especially after the payment appearing to go through successfully with the card.


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  • Registered Users, Registered Users 2 Posts: 478 ✭✭Enrico Palazzo


    eamonnq wrote: »
    I ordered an item from Amazon.fr and paid by credit card, got the order confirmation etc. but this morning I have received an email from the seller advising that they don't accept that payment method and want me to transfer the payment to their bank.

    The item is a real bargain and I thought it might be cancelled due to a pricing error, but they have advised that they will hold the item for me at the price so don't want to miss out, but just a bit wary of using bank transfer especially after the payment appearing to go through successfully with the card.
    Scam probability 99%. Likely a case of merchant account hijacking, provided they have good reviews.


  • Registered Users, Registered Users 2 Posts: 4,012 ✭✭✭eamonnq


    Scam probability 99%. Likely a case of merchant account hijacking, provided they have good reviews.

    Yeah, thought it was a bit too good to be true, was not looking to buy the item on Amazon but was just comparing prices on Hagglezon and when it came up I thought just maybe it was an error that might go through.

    LG 75inch TV for 430.00

    Probably shouldn't have ordered 10 of them though!!;)


  • Registered Users, Registered Users 2 Posts: 964 ✭✭✭mistress_gi


    eamonnq wrote: »
    I ordered an item from Amazon.fr and paid by credit card, got the order confirmation etc. but this morning I have received an email from the seller advising that they don't accept that payment method and want me to transfer the payment to their bank.

    The item is a real bargain and I thought it might be cancelled due to a pricing error, but they have advised that they will hold the item for me at the price so don't want to miss out, but just a bit wary of using bank transfer especially after the payment appearing to go through successfully with the card.

    This happens all the time, it 100% a scam.
    Request a refund from amazon and report the seller.
    When in doubt always contact customer services, they are really good in amazon


  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    Just got a box delivered from Amazon that was sealed with wide yellow tape, like a wide insulation tape. First instinct was that it was opened by customs, next that it had been opened maliciously as above. Order was only gardening gloves and makeup remover so nothing of value


  • Registered Users, Registered Users 2 Posts: 5,231 ✭✭✭Yggr of Asgard


    Yeah, I have my first .co.uk order coming from France via Lauwin-Planque, Hauts-de-France FR


  • Registered Users, Registered Users 2 Posts: 15,917 ✭✭✭✭Discodog


    I ordered two items on Monday & I am trialing Amazon Prime. One was supposed to be delivered on Wednesday & it was showing in Dublin on Tuesday but it didn't get here until Thursday. The second item is showing at Dublin & should of been delivered today.

    Looks like Anpost have problems.


  • Registered Users, Registered Users 2 Posts: 40,513 ✭✭✭✭ohnonotgmail


    Discodog wrote: »
    I ordered two items on Monday & I am trialing Amazon Prime. One was supposed to be delivered on Wednesday & it was showing in Dublin on Tuesday but it didn't get here until Thursday. The second item is showing at Dublin & should of been delivered today.

    Looks like Anpost have problems.

    are they coming via An Post? I haven't had an An Post delivery from amazon in months.


  • Registered Users, Registered Users 2 Posts: 15,917 ✭✭✭✭Discodog


    are they coming via An Post? I haven't had an An Post delivery from amazon in months.

    Yes. I am in the sticks 🙂


  • Registered Users, Registered Users 2 Posts: 40,513 ✭✭✭✭ohnonotgmail


    Discodog wrote: »
    Yes. I am in the sticks ��

    sorry, i seen dublin and assumed that is where you were.


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  • Registered Users Posts: 269 ✭✭Fuzzyduzzy


    I keep getting an email from Amazon saying my payment was declined, and to update my card on their site. My details are perfect and the balance was taken from my account 4 days ago when I ordered the item.
    Has anyone had this before? I've sent them an email but I might be a week waiting for a reply. Wondering should k just cancel the order


  • Registered Users, Registered Users 2 Posts: 83,413 ✭✭✭✭Atlantic Dawn
    M


    I had something like this before when a gift voucher was being purchased using a prepaid debit card, I miscalculated the euro to sterling so was not enough to pay for it, got emails for about a week and then they stopped.


  • Registered Users, Registered Users 2 Posts: 9,795 ✭✭✭sweetie


    harr wrote: »
    Bit of an issue with Amazon deliveries , the last few deliveries I have gotten seemed like to have had a rip in outer box , it’s like someone has been tearing a small strip of cardboard to see what’s inside. ( all In same location)
    All different drivers , yesterday I missed a delivery and told driver to leave at front door as I just out of the shower.. when I came down to get it at front door I noticed the driver at his van opening various box’s he removed items and placed them in front passenger seat area and sealed box back up .. the two box’s he opened looked like Nike runners and what looked like a fire tablet .. I have some footage from my cctv as he was parked in my driveway.
    Would it be a regular occurrence for delivery driver to open box’s or would they have a need ?
    I don’t want to cause an issue if there is a simple explanation.

    mmm, I had cause to cancel an item recently and it was boxed with a few other things so I the delivery guy would have had to open and remove it. I assume he re-taped it backup after.


  • Registered Users, Registered Users 2 Posts: 7,087 ✭✭✭The Continental Op


    Anyone ever had the excuse that an item can't be delivered because its "stuck" in the Amazon system. Item is Prime and in stock waiting a week for it to be dispatched and order says "We will email you when we have an estimated delivery date" which is what I'd expect for an item that is out of stock.

    Just been on to Amazon chat and the rep insisted that I have to cancel the order and reorder or I won't get the item.

    I'm in no hurry so I'll leave it a few more days. Last time I had an order that took ages to ship I got all sorts of excuses including the item was out of stock (webpage said otherwise) and that stock was in the wrong warehouse so I don't have too much faith in what the rep was telling me.

    Wake me up when it's all over.



  • Registered Users, Registered Users 2 Posts: 7,401 ✭✭✭Nonoperational


    Yes. Basically if they dont have an estimated date don't buy.


  • Registered Users, Registered Users 2 Posts: 2,555 ✭✭✭wexfordman2


    Caranica wrote: »
    Just got a box delivered from Amazon that was sealed with wide yellow tape, like a wide insulation tape. First instinct was that it was opened by customs, next that it had been opened maliciously as above. Order was only gardening gloves and makeup remover so nothing of value

    What kind of make up do you wear that needs garden gloves when removing it ?


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  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    What kind of make up do you wear that needs garden gloves when removing it ?

    It was two orders put together :D The joys of having prime, not considering postage and buying things when you realise you need them.


  • Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    The new PSD2 Strong Customer Authentication regs are causing some problems with various websites but gradually getting sorted as banks update systems. Does it say "pending" on your account, or it is fully completed transaction?.


  • Moderators, Business & Finance Moderators Posts: 6,543 Mod ✭✭✭✭Sheep Shagger


    Frustrating....not getting the alerts at all despite having then enabled in app and on phone. Get alerts to say somethings dispatched or delivered but nothing in between.

    Hurrah! Started working for the first time tonight.


  • Registered Users Posts: 269 ✭✭Fuzzyduzzy


    It's all sorted now thanks


  • Registered Users, Registered Users 2 Posts: 1,011 ✭✭✭Vego


    Hi folks I'm sure this has been answered a 100 times ...but I got something delivered from Amazon came broken ....initiated the returns process told the seller I had pic of damaged goods ....they accepted the returns process ....I reg posted it back to make sure there was no ambiguity .....seller only refunded my initial cost and not the extra postage ......is that the way it is or should they have paid for the postage as the product was defective .either way I'm not fussed but just to be clear about it ..cheers


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  • Posts: 0 [Deleted User]


    So I've to send something I bought from Amazon 18 months ago back to the UK for a repair. How do I do this without paying customs on the item or is that possible at all?


  • Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,008 Mod ✭✭✭✭whiterebel


    Vego wrote: »
    Hi folks I'm sure this has been answered a 100 times ...but I got something delivered from Amazon came broken ....initiated the returns process told the seller I had pic of damaged goods ....they accepted the returns process ....I reg posted it back to make sure there was no ambiguity .....seller only refunded my initial cost and not the extra postage ......is that the way it is or should they have paid for the postage as the product was defective .either way I'm not fussed but just to be clear about it ..cheers

    They should refund postage too.


  • Registered Users, Registered Users 2 Posts: 102 ✭✭Bazmo


    Hi,

    Has anyone come across a situation where if trying to order something and the following happens (or is it something specific to my account)?

    - specify UK (e.g. PM or AP) address and get delivery options as soon as the next day

    - specify RoI address and get "we'll let you know when we have a delivery date for you"

    This has happened more than once to me and Amazon CS aren't doing anything beyond contacting the Fulfillment Centre to expedite things (one week on and nothing has changed).

    I have Prime and the issue is not restricted to one seller.

    An example of this issue is shown below.


    Thanks
    Bazmo


    https://www.amazon.co.uk/JBL-All-One-Sound-Home-Black/dp/B08JG1L6YC/ref=mp_s_a_1_1_sspa?dchild=1&keywords=jbl+2.0&qid=1619441378&sr=8-1-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUExMkJKU0FRWVczQVYxJmVuY3J5cHRlZElkPUEwMDk5OTQzMkwzOU9BSldHQVk2SCZlbmNyeXB0ZWRBZElkPUEwODIxNTA4Mlo4MDQzNklBSlc3JndpZGdldE5hbWU9c3BfcGhvbmVfc2VhcmNoX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=


  • Registered Users, Registered Users 2 Posts: 25,490 ✭✭✭✭coylemj


    Bazmo wrote: »
    - specify RoI address and get "we'll let you know when we have a delivery date for you"

    On the 'review your order' page, change delivery from 4-6 days to free delivery and they give a date of May 7th.


  • Registered Users, Registered Users 2 Posts: 102 ✭✭Bazmo


    Thanks, I'm not seeing this. I had already selected "FREE Priority Delivery" (but didn't pull the trigger). Did you click on Buy (and presumably cancel immediately)?

    coylemj wrote: »
    On the 'review your order' page, change delivery from 4-6 days to free delivery and they give a date of May 7th.


  • Closed Accounts Posts: 2,910 ✭✭✭begbysback


    99 eur in currys


  • Registered Users, Registered Users 2 Posts: 102 ✭✭Bazmo


    Yeah, I know this. For the sake of an extra 2 or 3 euro I'd rather deal with Amazon from a customer service point of view in case of any potential issues.


  • Registered Users, Registered Users 2 Posts: 102 ✭✭Bazmo


    Created a dummy account and lo and behold, I see the option that @coylemj mentioned.
    Strange


  • Registered Users, Registered Users 2 Posts: 7,631 ✭✭✭corkie


    corkie wrote: »
    Amazon.com maybe a cost effective alternative for similar products?

    .com: - USB 3.0 Flash Drive, 128GB Thumb Drive, High Speed Memory Stick ~~~ EUR 28.71 Arriving Jan 19 - Jan 25 with coupon offered on amazon.

    Order the above on January 5th ~ Delivered Jan 28, 2021.

    Have now been processed a vat refund of

    Import Fee Deposit Refund: $0.33 / EUR 0.28

    That is 3 months latter??


  • Registered Users Posts: 2,444 ✭✭✭JamesBond2010


    Looking @ samsung s21+ 256gb on amazon de shot up to 960e from 930 . On amazon UK was getting it for 829£ but converting it is around 950e some not much of a difference but would u be charged anything more on UK one or is that the final price then.qont come after u for more money


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