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GoMo FAQs

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Comments

  • Registered Users, Registered Users 2 Posts: 79 ✭✭cjc0101


    I last used eir bill-pay in Northern Ireland and was roaming from Newry to Omagh, people will know a lot of that journey is rural, I'd family emergency so spent most of the time on calls, EE was perfect, was also using data for Google maps to find our way around hospital carparks, buildings etc, to hotel accommodation/carparks/access etc. Not sure but think I roamed on o2uk in underground car park & 3uk in lift, though I was busy at the time so didn't pass much heed, once I saw signal&data.


  • Moderators, Regional South East Moderators Posts: 9,295 Mod ✭✭✭✭Aquos76


    I ran another Speedtest on 5G yesterday afternoon, full bars of 5G signal and again it topped out at 102mb, so I switched back to 4G in mobile settings and ran the test again and this time I got 252mb while connected at 4G. Eir have really improved their network around Waterford City these last few months.


  • Moderators, Business & Finance Moderators Posts: 7,329 Mod ✭✭✭✭Sheep Shagger


    enonboy wrote: »
    Hi there-anyone know if gomo will give us 5G even if it’s extra?

    They changed their tune in a year....suprised they turned on 5G on for gomo, thought they'd keep it exclusive to the dearer eir plans.

    https://www.siliconrepublic.com/comms/eir-gomo-5g-huawei-broadband


  • Registered Users, Registered Users 2, Paid Member Posts: 373 ✭✭Diairist


    I'm getting " The server at my.gomo.ie is taking too long to respond. "


  • Registered Users, Registered Users 2 Posts: 953 ✭✭✭POBox19


    Diairist wrote: »
    I'm getting " The server at my.gomo.ie is taking too long to respond. "

    Seems ok. Just try gomo.ie


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  • Registered Users, Registered Users 2, Paid Member Posts: 373 ✭✭Diairist


    Thanks, I got in.


    The chat function isn't working now...


  • Registered Users, Registered Users 2, Paid Member Posts: 373 ✭✭Diairist


    Diairist wrote: »
    Thanks, I got in.


    The chat function isn't working now...


    And now I can access it all - just a glitch? Thanks for reply. Chat function still not working.


    Onward & upward *rolling eyes*


  • Registered Users, Registered Users 2 Posts: 26 bazrushe


    I cant get 5g on gomo where im situated even though there is a good eir 5g coverage.Any settings i need to adjust or they might not have it activated yet in my location.


  • Registered Users, Registered Users 2 Posts: 1,094 ✭✭✭feargantae


    Any official mention of them activating 5G for GoMo or is it just a fluke?


  • Registered Users, Registered Users 2 Posts: 1,841 ✭✭✭mailforkev


    I’ve 4G at home but have found a couple of local 5G areas by accident, Foxrock village is one of them.

    I’ve started getting several spam calls from “U.K.” numbers recently, asking for me by name. Couldn’t figure it out then read about the recent Fastway data breach, so that’s probably the cause of it. Very annoying.

    Edit: literally as soon as I submitted this message, I got a spam call from “Tunisia”.


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  • Registered Users, Registered Users 2 Posts: 5,581 ✭✭✭JTMan




  • Registered Users, Registered Users 2 Posts: 1,741 ✭✭✭KildareP


    JTMan wrote: »
    GoMo website updated now with a countdown to 31 March.


  • Registered Users, Registered Users 2 Posts: 6,030 ✭✭✭Slippin Jimmy


    Looking at the faqs. Existing customers will not be effected.


  • Registered Users, Registered Users 2 Posts: 5,581 ✭✭✭JTMan


    I suspect that a 5G package is on the way. Perhaps with an intro flash offer.

    Ilad (same owner as Eir) recently introduced a 5G package.


  • Registered Users, Registered Users 2 Posts: 2,935 ✭✭✭Ten Pin



    It's theoretically possible that they might introduce 2 plans, one with a lower price with capped data and one with a higher price with 5G with unlimited data.

    RTE's article says prices are increasing but the press release says...
    GoMo’s updated price point from April 2021, for new customers only, will be announced in the coming weeks.
    https://gomo.ie/last-updates/

    The "new customers only" suggests it could be a lower price...maybe that's clutching but why mention it if it's a higher price...existing customers aren't going to opt for a higher price anyway.



    If it is an increase then it's an odd move given Clear Mobile is 12.99 and 48 is 10.99 and Eir market share (which includes Gomo) dropped in Q4 2020 (only by 0.2% but it's still a drop).....unless they're offering benefits that really are worth extra.


  • Registered Users, Registered Users 2 Posts: 3 LimerickLad64


    Have been unable to access any Mobile Data services (in vicinity of Greystones, Co. Wicklow) for the past couple of days. 4G network is showing available and have been receiving and making calls. Device settings all appear to be turned on and I've also switched the device off and on but no joy. Anyone else experiencing issues with Mobile Data?


  • Registered Users, Registered Users 2 Posts: 554 ✭✭✭tv3tg4


    It looks as it will be an increase to me.


  • Registered Users, Registered Users 2 Posts: 1,094 ✭✭✭feargantae


    tv3tg4 wrote: »
    It looks as it will be an increase to me.

    I'd say they're splitting it up into packages. Eg 100GB, ult calls+txts for €9.99 or current price and truly ult data, calls+txts +5G for €14.99.

    Take a look at Iliad.it and they've packages like this. They're the same company as eir


  • Moderators, Regional South East Moderators Posts: 9,295 Mod ✭✭✭✭Aquos76


    I don’t think they’ll be a €9.99 package again, if there was, those on the €12.99 would jump on to that. Also, I do t think 5G is all it’s cracked up to be either, maybe they are just throttling the 5G speeds currently but for the last month they are maxing out at 103mb for me, while switching back to 4G in same locations have given me speeds of 250mb, here’s two examples from a couple of weeks ago, same mast and one is 5G and other is 4G.

    A1-E768-C6-9-FEF-4380-BB24-3-FF787-C76-F87.png

    B8-A81-D5-A-FCC5-45-CB-9128-A441-A5-E1-CA14.png


  • Registered Users, Registered Users 2 Posts: 2,935 ✭✭✭Ten Pin


    Adrian Weckler
    Eir’s GoMo to end €12.99 a month ‘for life’ offer for new customers.

    = 48 and Clear Mobile will also raise prices in coming months.
    https://mobile.twitter.com/adrianweckler/status/1372846364590235652

    IIUC he's speculating that 48 and Clear will follow suit with price increases....seems like an unusual conclusion to reach given that 48 price increased in February and Clear is only 2 months since launch.


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  • Registered Users, Registered Users 2 Posts: 4,410 ✭✭✭madmoe


    Aquos76 wrote: »
    I don’t think they’ll be a €9.99 package again, if there was, those on the €12.99 would jump on to that. Also, I do t think 5G is all it’s cracked up to be either, maybe they are just throttling the 5G speeds currently but for the last month they are maxing out at 103mb for me, while switching back to 4G in same locations have given me speeds of 250mb, here’s two examples from a couple of weeks ago, same mast and one is 5G and other is 4G.

    A1-E768-C6-9-FEF-4380-BB24-3-FF787-C76-F87.png

    B8-A81-D5-A-FCC5-45-CB-9128-A441-A5-E1-CA14.png

    Anywhere I have been able to get 5G it never goes over 100Mbps. I am usually on the LUAS and stopped at a stop (Blackhorse always shows 5G) so I use www.fast.com.

    Cheers,
    M


  • Registered Users, Registered Users 2 Posts: 2,935 ✭✭✭Ten Pin


    February 11 2021
    The telecoms boss also says that discount mobile operator GoMo won’t get a price increase...
    https://www.independent.ie/news/were-all-really-sorry-eir-to-hire-more-customer-support-staff-as-complaints-continue-40079108.html
    March 24 2021
    The price will be going up so don't miss out on GoMo for €12.99 a month, for life!
    https://twitter.com/gomoireland/status/1374712369222463492


  • Registered Users, Registered Users 2 Posts: 3,147 ✭✭✭Vic_08


    The quote in the article says No plan for a price increase at this time".

    Plans change I guess.

    At least it is new customers that will be charged more while existing get to keep the lower rates.

    Beats the hell out of the more traditional lure them in with cheap offer then screw your loyal customers as much as you can model so beloved of most telecoms providers.


    It is pretty obvious this is a "get it quickly before it runs out" strategy to try and generate more sign-ups, it certainly worked well for them with the initial offering.


  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    I changed address recently and at my new address my Gomo broadband was mostly non existent so I got fibre high speed broadband. However I discovered during the week my Gomo signal has dramatically improved and I'm getting 130 Mbs download speeds.
    There is a monopole around 100 yards from my house, there is no mast on it, at least what I would call a mast. However there is a very small attachment to the pole 2/3 of the way up. See pic.
    Is this a mast does anyone know?


  • Registered Users, Registered Users 2 Posts: 27,198 ✭✭✭✭Dempo1


    tv3tg4 wrote: »
    It looks as it will be an increase to me.

    Any increases in prices are for new customers only, in essence the initial two set price offers "for life" ending for new customers, the €9.99 ended months ago. So new customers will have a different price plan.

    Only short of go mo ceasing operations (highly unlikely) can they touch for life plans. I'm on the €9.99 offer and hell will freeze over before they change my contractual agreement.

    Is maith an scáthán súil charad.




  • Registered Users, Registered Users 2 Posts: 891 ✭✭✭Cork981


    lighthouse wrote: »
    I changed address recently and at my new address my Gomo broadband was mostly non existent so I got fibre high speed broadband. However I discovered during the week my Gomo signal has dramatically improved and I'm getting 130 Mbs download speeds.
    There is a monopole around 100 yards from my house, there is no mast on it, at least what I would call a mast. However there is a very small attachment to the pole 2/3 of the way up. See pic.
    Is this a mast does anyone know?

    That’s a monopole alright, the object in the picture is a GPS receiver.

    The top contains the panels in an Alpha Wireless canister

    https://alphawireless.com/product-category/product-family/canister/

    The pole itself is made by Delmec I think. That mast very likely has optical backhaul so assuming it’s not a congested and have implemented things like carrier aggregation, 256QAM and 4T4R you should certainly be able to get in excess of 100mb. I’m not sure if a 5G radio will in those canisters though.


  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    Cork981 wrote: »
    That’s a monopole alright, the object in the picture is a GPS receiver.

    The top contains the panels in an Alpha Wireless canister

    https://alphawireless.com/product-category/product-family/canister/

    The pole itself is made by Delmec I think. That mast very likely has optical backhaul so assuming it’s not a congested and have implemented things like carrier aggregation, 256QAM and 4T4R you should certainly be able to get in excess of 100mb. I’m not sure if a 5G radio will in those canisters though.

    Thanks very much for that. I actually suspected the mast might have been in the top part as it's thicker than the bottom 2/3 of the pole. Great Gomo reception so :D


  • Registered Users, Registered Users 2 Posts: 891 ✭✭✭Cork981


    lighthouse wrote: »
    Thanks very much for that. I actually suspected the mast might have been in the top part as it's thicker than the bottom 2/3 of the pole. Great Gomo reception so :D

    It’ll likely improve again later in the year after the Comreg multiband award assuming Eir grab up some spectrum.


  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    Here you can clearly see the thicker top part.


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  • Registered Users, Registered Users 2 Posts: 91 ✭✭Chiarrai92


    This has probably been asked many times before but I can't seem to find it.

    Are calls to EU country's from Ireland covered under the unlimited calls?

    And if they are not, is there a add on that can be purchased monthly that includes eu calls?


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