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No WPRN or bill received

  • 09-03-2021 04:01PM
    #1
    Registered Users, Registered Users 2 Posts: 2


    Hey there, 

    I have a commercial client who has a water connection in place for a year, is drawing water but has no WPRN number and has received no bills yet. 

    They are very anxious to get bills issued for accountancy purposes. Can you help please. 

    Yours Sincerely

    Eoin Walsh


Comments

  • Company Representative Posts: 174 Verified rep Irish Water: Louise


    Hi EoinWa,

    Thank you for getting in touch.

    Please contact our commercial phone line on 1850 778 778 and one of my colleagues will be happy to help you.

    Kind regards,
    Louise


  • Registered Users, Registered Users 2 Posts: 2 EoinWa


    Hi EoinWa,

    Thank you for getting in touch.

    Please contact our commercial phone line on 1850 778 778 and one of my colleagues will be happy to help you.

    Kind regards,
    Louise
    Thank you Louise, 

    Unfortunately that doesn't work with out the WPRN number. Is there a more direct means of contacting someone who can help?

    Eoin


  • Company Representative Posts: 174 Verified rep Irish Water: Louise


    Hi EoinWa,

    Thanks for getting back in touch.

    At the section where it asks you to enter your WPRN, please press the # sign. The recording will then give you 3 options. Let this recording run twice and it will then give you an option to speak to a member of the team.

    I hope you find this helpful, and please get back in touch if you need further assistance.

    Kind regards,
    Louise


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