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GoMo experience not good so far

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Comments

  • #602
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,619 Mod ✭✭✭✭New Home


    Have you tried register/unregistered bill pay? If you hadn't topped up yet perhaps Vodafone hadn't completed the move to PAYG. Alternatively, try and contact GoMo by chat.


  • #603
    ongarite
    Registered Users, Registered Users 2, Paid Member Posts: 8,827 ✭✭✭ongarite


    Gadgetman496 wrote: »
    Try enabling & then disabling Airplane mode.

    >24 hours later, data still not working.
    Webchat have been useless so far.

    Maybe cancel/order replacement SIM?


  • #604
    BKWDR
    Registered Users, Registered Users 2 Posts: 2,189 ✭✭✭BKWDR


    OK so the port worked. Voda sim is dead and all things work except I can't receive calls

    Data fine, sms fine, outgoing OK but no incoming calls


  • #605
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,619 Mod ✭✭✭✭New Home


    Try switching to aeroplane mode for a few mins and then switch back. Did the port go through today?


  • #606
    BKWDR
    Registered Users, Registered Users 2 Posts: 2,189 ✭✭✭BKWDR


    New Home wrote: »
    Try switching to aeroplane mode for a few mins and then switch back. Did the port go through today?

    Went through this morning yeah

    Actually they emailed saying port takes 24 hrs so not to panic


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  • #607
    PeterDuggan
    Registered Users, Registered Users 2 Posts: 925 ✭✭✭PeterDuggan


    I have a spare GoMo sim at the old rate of €9.99/month. PM me if you're interested.


  • #608
    johnny five
    Registered Users, Registered Users 2 Posts: 24 ✭johnny five


    Has anyone else been having issues with receiving verification texts for multi-factor authentication? For around the last week or two I am not getting any of these texts and I can't log into Microsoft Teams, outlook, and other stuff because of it.


  • #609
    august12
    Registered Users, Registered Users 2 Posts: 1,274 ✭✭✭august12


    johnny five wrote: »
    Has anyone else been having issues with receiving verification texts for multi-factor authentication? For around the last week or two I am not getting any of these texts and I can't log into Microsoft Teams, outlook, and other stuff because of it.
    No issue here.


  • #610
    Gooser14
    Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭Gooser14


    johnny five wrote:
    Has anyone else been having issues with receiving verification texts for multi-factor authentication? For around the last week or two I am not getting any of these texts and I can't log into Microsoft Teams, outlook, and other stuff because of it.


    No issue here.


  • #611
    rn
    Registered Users, Registered Users 2 Posts: 1,128 ✭✭✭rn


    johnny five wrote: »
    Has anyone else been having issues with receiving verification texts for multi-factor authentication? For around the last week or two I am not getting any of these texts and I can't log into Microsoft Teams, outlook, and other stuff because of it.

    Most don't seem to work on gomo for me. The only one that works seems to be dpd delivery texts. BOI 2fa texts used to work up until about December, but last few for me don't. Rest have never worked for me.

    Logged 3 tickets with gomo, all closed saying fault is on the text service provider. Escalated to comreg. Gomo fob them off with same excuse. And 15 euro credit. No resolution.


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  • #612
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,295 Mod ✭✭✭✭Aquos76


    rn wrote: »
    Most don't seem to work on gomo. The only one that works seems to be dpd delivery texts. BOI 2fa texts used to work up until about December, but last few for me don't. Rest have never worked for me.

    Logged 3 tickets with gomo, all closed saying fault is on the text service provider. Escalated to comreg. Gomo fob them off with same excuse. And 15 euro credit. No resolution.

    I can’t say I could agree with this, I’ve tons of messages on my phone from likes of PayPal, google, Microsoft, PTSB, AIB, Revolut, Amazon, Ring, AnPost and Apple, so a blanket statement like that isn’t accurate to be honest.


  • #613
    cookie1977
    Registered Users, Registered Users 2 Posts: 6,794 ✭✭✭cookie1977


    Aquos76 wrote: »
    I can’t say I could agree with this, I’ve tons of messages on my phone from likes of PayPal, google, Microsoft, PTSB, AIB, Revolut, Amazon, Ring, AnPost and Apple, so a blanket statement like that isn’t accurate to be honest.
    To add to this: N26, LinkedIn, Microsoft and Adobe. I've not encountered any problems. Check your provisioning with Gomo. Maybe the port didn't go through fully yet or properly.


  • #614
    yrreg0850
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭yrreg0850


    johnny five wrote: »
    Has anyone else been having issues with receiving verification texts for multi-factor authentication? For around the last week or two I am not getting any of these texts and I can't log into Microsoft Teams, outlook, and other stuff because of it.

    I am having a problem with AIB verification in that the first text does not last on the screen sufficiently long for me to click accept.
    I always have to request a resend which then works.


  • #615
    New Home
    Moderators, Arts Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators Posts: 80,619 Mod ✭✭✭✭New Home


    Are you sure it's not something to do with your sms app? You should be able to see those verification codes in your text messages, too, if I'm not mistaken.


  • #616
    Ten Pin
    Registered Users, Registered Users 2 Posts: 2,935 ✭✭✭Ten Pin


    I am having a problem with AIB verification in that the first text does not last on the screen sufficiently long for me to click accept.
    I always have to request a resend which then works.

    Is that not a verification notification via AIB app over a data connection?

    The problem others have is a verification SMS with a 2FA code that needs to be entered in a webpage to allow login.

    The number of customers affected is small but only Gomo can solve it but in general they (Gomo) can't be bothered.

    https://m.boards.ie/vbulletin/showthread.php?t=2058029113


  • #617
    madmoe
    Registered Users, Registered Users 2 Posts: 4,409 ✭✭✭madmoe


    johnny five wrote: »
    Has anyone else been having issues with receiving verification texts for multi-factor authentication? For around the last week or two I am not getting any of these texts and I can't log into Microsoft Teams, outlook, and other stuff because of it.

    Sometimes there is a slight delay but they always come through eventually. I use the call me option if the SMS never comes through.


  • #618
    smndly
    Registered Users, Registered Users 2 Posts: 234 ✭✭smndly


    I've been waiting 5 days for my number to port from Eir. Contacted them 3 times on Facebook messenger but not much help at all. Not impressed!


  • #619
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,547 ✭✭✭Gadgetman496


    smndly wrote: »
    I've been waiting 5 days for my number to port from Eir. Contacted them 3 times on Facebook messenger but not much help at all. Not impressed!

    What account type did you choose when you setup the port?

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • #620
    smndly
    Registered Users, Registered Users 2 Posts: 234 ✭✭smndly


    Gadgetman496 wrote: »
    What account type did you choose when you setup the port?

    I'm porting from Eir PAYG. Is that what you mean?


  • #621
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,547 ✭✭✭Gadgetman496


    smndly wrote: »
    I'm porting from Eir PAYG. Is that what you mean?

    When you setup the port via your GoMo account you are giving choices as to which type of PAYG account you are porting. I can't remember what they are exactly now but I seem to remember they were something like a registered account or an unregistered account. Which one did you choose?

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



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  • #622
    yrreg0850
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭yrreg0850


    Ten Pin wrote: »
    Is that not a verification notification via AIB app over a data connection?

    The problem others have is a verification SMS with a 2FA code that needs to be entered in a webpage to allow login.

    The number of customers affected is small but only Gomo can solve it but in general they (Gomo) can't be bothered.

    https://m.boards.ie/vbulletin/showthread.php?t=2058029113

    I have the exact same problem with AIB verification texts.
    The first text lasts approx 2 seconds and I always have to request a resend.


  • #623
    johndanielmoore
    Registered Users, Registered Users 2 Posts: 75 ✭✭johndanielmoore


    yrreg0850 wrote: »
    I have the exact same problem with AIB verification texts.
    The first text lasts approx 2 seconds and I always have to request a resend.
    I have the same problem but I'm with Vodafone. It only started a few weeks ago. Maybe it's an AIB problem


  • #624
    OU812
    Registered Users, Registered Users 2 Posts: 6,111 ✭✭✭OU812


    Anyone noticed a lot of calls failing recently? Since about Thursday last, practically every call in and out had failed within seconds of connecting.

    Becoming really inconvenient.


  • #625
    yrreg0850
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭yrreg0850


    New Home wrote: »
    Are you sure it's not something to do with your sms app? You should be able to see those verification codes in your text messages, too, if I'm not mistaken.

    AIB is the only one I have a problem with .
    All other verifications come in OK.


  • #626
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,547 ✭✭✭Gadgetman496


    yrreg0850 wrote: »
    AIB is the only one I have a problem with .
    All other verifications come in OK.

    I'm with GoMo from day one & AIB too but have never had those issues.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • #627
    Roadtoad
    Registered Users, Registered Users 2 Posts: 886 ✭✭✭Roadtoad


    I've just spotted a €30 call billed to me for a call to south east asia (which never happened!).

    Have others had spurious costs tagged onto the bill? A smaller one might have slipped under the radar.

    I lodged a complaint.

    (but otherwise, in keeping with the thread theme I have few complaints other than not being in an excellent coverage area)


  • #628
    Roadtoad
    Registered Users, Registered Users 2 Posts: 886 ✭✭✭Roadtoad


    ^^
    Well, they failed their '24 hour' response promise.


  • #629
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,547 ✭✭✭Gadgetman496


    GoMo's €12.99 for life offer ends 31st of March, wonder what's next?

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • #630
    SCOOP 64
    Registered Users, Registered Users 2, Paid Member Posts: 5,890 ✭✭✭SCOOP 64


    im guessing €14.99 a month.


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  • #631
    jrmb
    Registered Users, Registered Users 2 Posts: 742 ✭✭✭jrmb


    SCOOP 64 wrote: »
    im guessing €14.99 a month.
    Is there any way to find out how profitable GoMo is?


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