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The 'I've successfully ordered a PS5' thread

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Comments

  • #5042
    Captain Flaps
    Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭Captain Flaps


    jaysmith123 wrote: »
    Hey, I thought the same think myself yesterday and make an account. I think because my account was made after the purchase it doesn't show up. Overall though because I haven't reviewed a delay email I assume I'm on track to recieve it without the delay?

    One can only assume so. I'm based in south dublin, Nutgrove would be my local store. No delay email and status is still processing. Would you be in my neck of the woods maybe?


  • #5043
    mulvan
    Registered Users, Registered Users 2 Posts: 2 ✭mulvan


    whitetrash wrote: »
    I had a Harvey's account with the same email, but I didn't log in to make the order. It doesn't appear when I log in unfortunately, so maybe there's some other criteria to link them

    I have a HN account as well and my PS 5 order is not linked to it. I reached out to customer service and they said,

    "Thank you for contacting Harvey Norman.

    I am afraid we are unable to add these one off transactions to existing accounts. All PS5 orders will be in store for the 5th of February and will be processed for delivery as soon as possible

    If you have any further queries please do not hesitate to contact us.

    Kind Regards,"


  • #5044
    max life
    Registered Users, Registered Users 2 Posts: 1,303 ✭✭✭max life


    I got confirmation email from Smyths on Saturday morning and got email at 10.21 today saying ready to dispatch


  • #5045
    Ks_2020
    Registered Users, Registered Users 2 Posts: 24 ✭Ks_2020


    Has anybody that selected click and collect from HN gotten a delay email? I haven't and going by the response from customer services I think they're just expecting stock to be at the stores Friday and shipping them around then hence the delivery delays. Seems click and collect should be ready to go come Friday unless any hiccups occur.


  • #5046
    Arciphel
    Registered Users, Registered Users 2 Posts: 2,844 ✭✭✭Arciphel


    Ks_2020 wrote: »
    Has anybody that selected click and collect from HN gotten a delay email? I haven't and going by the response from customer services I think they're just expecting stock to be at the stores Friday and shipping them around then hence the delivery delays. Seems click and collect should be ready to go come Friday unless any hiccups occur.

    I ordered click & collect from Blanchardstown store for the Spiderman bundle, got the email saying my ordered was delayed. When I log into my HN account it says back-ordered.


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  • #5047
    Hoboo
    Registered Users, Registered Users 2 Posts: 3,661 ✭✭✭Hoboo


    facehugger99 wrote: »
    From the updates posted on the other thread it seems like Smyths are working backwards with their dispatches.

    I got my order confirmation at 8.11am and still no dispatch email yet.

    Or they could be processed using surname, first name, date of birth, address, last four digits of phone number or card......who knows.


  • #5048
    The Raging Bile Duct
    Registered Users, Registered Users 2 Posts: 2,151 ✭✭✭The Raging Bile Duct


    I'll be on tenterhooks until I get that dispatch email.


  • #5049
    marcos_94
    Registered Users, Registered Users 2 Posts: 349 ✭✭marcos_94


    My brother ordered his from smyths about 10 minutes before me and has gotten a dispatch email so not sure if its them working backwards. I still havent received a dispatch email


  • #5050
    L'prof
    Registered Users, Registered Users 2 Posts: 12,050 ✭✭✭✭L'prof


    Finally got my Smyth's dispatch email :D:D:D


  • #5051
    la2021x
    Registered Users, Registered Users 2 Posts: 41 ✭la2021x


    Ks_2020 wrote: »
    Has anybody that selected click and collect from HN gotten a delay email? I haven't and going by the response from customer services I think they're just expecting stock to be at the stores Friday and shipping them around then hence the delivery delays. Seems click and collect should be ready to go come Friday unless any hiccups occur.

    “Thank you so much for contacting Harvey Norman.
    I can advise that stock is expected to arrive in on 05.02 and will be available for delivery only - As this is not an essential item it is not available for click and collect. You will receive notification when this has shipped along with a tracking number allowing you to follow your delivery process.
    If you have any additional queries, please feel free to get in contact again.
    Kind Regards,”

    This is the email I received after contacting them about delays, so I don’t think they’ll be operating any C&C.


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  • #5052
    Captain Flaps
    Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭Captain Flaps


    Oh that's interesting. The technology section IS open though, I can't imagine they'll be turning people away if they show up for it though.

    Glad I went for delivery in the end. I saw that there were a bunch of shops listed under collect but they also said stock unavailable so I figured delivery was the least amount of hassle.


  • #5053
    Ks_2020
    Registered Users, Registered Users 2 Posts: 24 ✭Ks_2020


    la2021x wrote: »
    “Thank you so much for contacting Harvey Norman.
    I can advise that stock is expected to arrive in on 05.02 and will be available for delivery only - As this is not an essential item it is not available for click and collect. You will receive notification when this has shipped along with a tracking number allowing you to follow your delivery process.
    If you have any additional queries, please feel free to get in contact again.
    Kind Regards,”

    This is the email I received after contacting them about delays, so I don’t think they’ll be operating any C&C.

    They allowed it at the checkout and my order has been processed. Considering the electrical end of HN (in my local store anyway) is on the go I'd imagine they just say that in emails to cover themselves. Doubt they'd have let myself and others pick C&C if they can't accommodate it or our orders will becomes issues


  • #5054
    shinzon
    Registered Users, Registered Users 2 Posts: 5,463 ✭✭✭shinzon


    L'prof wrote: »
    Finally got my Smyth's dispatch email :D:D:D

    Same here :D

    Shin


  • #5055
    The Raging Bile Duct
    Registered Users, Registered Users 2 Posts: 2,151 ✭✭✭The Raging Bile Duct


    shinzon wrote: »
    Same here :D

    Shin

    This is absolutely killing me waiting for it at this stage...


  • #5056
    Lockster
    Registered Users, Registered Users 2 Posts: 286 ✭✭Lockster


    The Raging Bile Duct wrote: »
    This is absolutely killing me waiting for it at this stage...

    Same here


  • #5057
    facehugger99
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭facehugger99


    Just got my dispatch email from Smyths - ordered at 8.11am


  • #5058
    coolisin
    Registered Users, Registered Users 2 Posts: 1,793 ✭✭✭coolisin


    That's class all these dispatched orders.
    Not jealous at all!!

    Ah hopefully Friday we get positive news for all us Harvey Norman bundle ordering folks !!


  • #5059
    Captain Flaps
    Registered Users, Registered Users 2 Posts: 1,834 ✭✭✭Captain Flaps


    Yeah, I think if HN were going to send me a delay mail they would already have done so, so I'll just have to wait patiently till Friday to see what happens now :P


  • #5060
    FlubberJones
    Registered Users, Registered Users 2 Posts: 911 ✭✭✭FlubberJones


    la2021x wrote: »
    “Thank you so much for contacting Harvey Norman.
    I can advise that stock is expected to arrive in on 05.02 and will be available for delivery only - As this is not an essential item it is not available for click and collect. You will receive notification when this has shipped along with a tracking number allowing you to follow your delivery process.
    If you have any additional queries, please feel free to get in contact again.
    Kind Regards,”

    This is the email I received after contacting them about delays, so I don’t think they’ll be operating any C&C.

    That's odd as I had the PS5 headset ordered and got it C&C yesterday in the Carrickmines store


  • #5061
    MrBoombastic
    Registered Users, Registered Users 2 Posts: 2 ✭MrBoombastic


    Lockster wrote: »
    Same here

    Still waiting as well


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  • #5062
    joficeduns1
    Registered Users, Registered Users 2 Posts: 287 ✭✭joficeduns1


    To be fair, the email I got from Smyth's (and expect others too) just says "Prepared for Dispatch" so we're waiting on DPD or UPS to collect and distribute still. My tracking number hasn't been updated yet.


  • #5063
    og2k7
    Registered Users, Registered Users 2 Posts: 415 ✭✭og2k7


    I got my ps5 in November but been keeping an eye on this thread to see when the issues finally go away

    For the ones who are getting it delivered- you are in for a treat. Fantastic piece of gaming kit - I have been playing more than expected. 😂 In other words- enjoy!

    Hoping that ps5 orders will get normalized soon


  • #5064
    The Raging Bile Duct
    Registered Users, Registered Users 2 Posts: 2,151 ✭✭✭The Raging Bile Duct


    And I've got my dispatch email! :)


  • #5065
    Koycer
    Registered Users, Registered Users 2 Posts: 7 ✭Koycer


    Hi All,

    I ordered on Smyths at 08:05. This morning I noticed that the money was taken from my bank, but I have still not received a dispatch email :( I thought I got on good and early. Anyone else have the same experience as this as of 13:02 today?


  • #5066
    Peppa Cig
    Registered Users, Registered Users 2 Posts: 1,005 ✭✭✭Peppa Cig


    Order from Smyths at 08:11 and have just receive delivery notice with DPD.

    Should DPD be next day delivery?

    For those still waiting for delivery notice hold tight. You should get it today.


  • #5067
    The Raging Bile Duct
    Registered Users, Registered Users 2 Posts: 2,151 ✭✭✭The Raging Bile Duct


    My order is coming up as completed now on the Smyths website. Happy days!

    Koycer, your mail will come shortly. It is an excruciating wait but they are making their way through them.


  • #5068
    Koycer
    Registered Users, Registered Users 2 Posts: 7 ✭Koycer


    The Raging Bile Duct wrote: »
    My order is coming up as completed now on the Smyths website. Happy days!

    Koycer, your mail will come shortly. It is an excruciating wait but they are making their way through them.

    Wow! Literally as soon as you said it, I just got the email!!! The 4 month wait is finally over :)

    Thank God for this forum!


  • #5069
    ghawks
    Registered Users, Registered Users 2 Posts: 34 ✭ghawks


    Anyone order off Amazon, either uk or Germany? How long did it take from order to dispatch?


  • #5070
    enryb12
    Registered Users, Registered Users 2 Posts: 86 ✭✭enryb12


    Peppa Cig wrote: »
    Order from Smyths at 08:11 and have just receive delivery notice with DPD.

    Should DPD be next day delivery?

    For those still waiting for delivery notice hold tight. You should get it today.

    Not sure about next day delivery, but I'll be expecting (hoping and crossing fingers) that is delivered Wednesday.


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  • #5071
    Jahcork
    Registered Users, Registered Users 2 Posts: 75 ✭✭Jahcork


    Has anyone who paid of the remaining deposit for GameStop last week received tracking or a dispatch email ? I paid off mine last Thursday


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