E global central

irmasp · 07-12-2020 02:20PM

thund3rbird_ wrote: »

my order was places on 20th oct so almost 7 weeks now

wow, it does not sound good

irmasp · 08-12-2020 08:25AM

irmasp wrote: »

I ordered iPhone 12 dual sim on 26th of Nov. Had to be 24h dispatch, but it did not happen till29th So far I get the following tracking story. Wonder how many more stops it will have

Date
Parcel Status
9
2020-12-07
Processing delay, your parcel will be out for delivery shortly.
8
2020-12-06
Shipment further connected
7
2020-12-05
Your parcel will arrive shortly at the courier depot.
6
2020-12-04
Shipment is on its way to the local depot.
5
2020-12-03
Your parcel has arrived at a sort facility.
4
2020-12-02
Shipment will arrive at courier depot for sorting shortly.
3
2020-12-01
Shipment is en-route to courier depot.
2
2020-11-30
In transit.
1
2020-11-29
The parcel has been picked by the courier; The parcel has left the courier's warehouse.

10
2020-12-08
Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news.

11
2020-12-09
We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

Wonder how long the unforeseen circumstances will last?

corks finest · 08-12-2020 10:55AM

thund3rbird_ wrote: »

my order was places on 20th oct so almost 7 weeks now

Unadulterated disaster company

Thekeencyclist · 09-12-2020 01:13PM

Ordered an Item on November 9th. After a week of no updates on the order, I did some due diligence on their facebook page, a lot of negative comments on their posts. I had paid via PayPal and opened a resolution query via PayPal, I have until end of day today to escalate the problem with PayPal otherwise the dispute will be closed. I will be escalating the problem just to keep the case open for a while longer and if the item arrives in the next week, well and good, I can have it closed.

I dont have any confidence with this anymore and such a long wait time is hardly acceptable by any means....

Date
Parcel Status
7
2020-12-09
Your parcel will arrive shortly at the courier depot.
6
2020-12-08
Shipment is on its way to the local depot.
5
2020-12-07
Your parcel has arrived at a sort facility.
4
2020-12-06
Shipment will arrive at courier depot for sorting shortly.
3
2020-12-05
Shipment is en-route to courier depot.
2
2020-12-04
In transit.
1
2020-12-03
The parcel has been picked by the courier; The parcel has left the courier's warehouse.

BatMaths · 10-12-2020 07:03PM

thund3rbird_ wrote: »

my order was places on 20th oct so almost 7 weeks now

Hey, just a quick update. Mine is now in Ireland. Yours might be too. Thanks

thund3rbird_ · 10-12-2020 10:41PM

BatMaths wrote: »

Hey, just a quick update. Mine is now in Ireland. Yours might be too. Thanks

Cheers for the update.

I just checked the tracking page & still nothing since 30th Nov

Reply from GLS 2 days ago:

Thank you for your email. Unfortunately this parcel appears to be caught up in our ongoing delays at the moment. The tracking will be updated as soon as the parcel arrives here and it will then be out for delivery in 1-3 working days. Apologies for the inconvenience.

I'll be escalating to a PayPal claim by Sunday if it doesn't appear.

Hopefully it will have been scanned in Ireland overnight & be out for delivery tomorrow but I'm not gonna hold my breath.

Turquoise Hexagon Sun · 11-12-2020 05:03PM

I ordered an item on December 1st. Still no update on it. I emailed them and got a generic response from Markus about 3 days later.

"Item is ready to be dispatched.." blah blah blah. I just have to be patient. I know it's going to take about 3-4 weeks. It's always the way.

I just hate the way they advertise like it only takes 6-8 working days. That's bull. That's the absolute best-case scenario that really doesn't apply a large portion of orders.

I'm a little anxious but I've also ordered very expensive items (€1K+) from them before and they have arrived in perfect condition.

I think the waiting game is just so amplified especially since Amazon has practically got next-day delivery. Waiting weeks with silence is tough. Just an update would be nice.

thund3rbird_ · 11-12-2020 08:15PM

thund3rbird_ wrote: »

Hopefully it will have been scanned in Ireland overnight & be out for delivery tomorrow but I'm not gonna hold my breath.

not holding my breath was a good idea :rolleyes::rolleyes:

still no budge on the gls tracking & I discovered today that apparently there's a few trucks delayed in the Coventry area in England.

How lucky that mine gets stuck on one of these (as much as I can guess at the moment) while other parcels are getting through ok :mad:

irmasp · 12-12-2020 04:11AM

I am getting this 5th day ina row. it has been only 2 weeks, so no worries

14
2020-12-12
We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

corks finest · 13-12-2020 08:46PM

Turquoise Hexagon Sun wrote: »

I ordered an item on December 1st. Still no update on it. I emailed them and got a generic response from Markus about 3 days later.

"Item is ready to be dispatched.." blah blah blah. I just have to be patient. I know it's going to take about 3-4 weeks. It's always the way.

I just hate the way they advertise like it only takes 6-8 working days. That's bull. That's the absolute best-case scenario that really doesn't apply a large portion of orders.

I'm a little anxious but I've also ordered very expensive items (€1K+) from them before and they have arrived in perfect condition.

I think the waiting game is just so amplified especially since Amazon has practically got next-day delivery. Waiting weeks with silence is tough. Just an update would be nice.

Insured?

mightyreds · 13-12-2020 10:43PM

irmasp wrote: »

I am getting this 5th day ina row. it has been only 2 weeks, so no worries

14
2020-12-12
We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

I'm at 4 weeks now still not handed over to GLS yet

Turquoise Hexagon Sun · 14-12-2020 11:08PM

corks finest wrote: »

Insured?

"Insured Economy Express." It seemed like there was 2 options but not much difference. Couldn't tell you the other option.

I'll be lucky if I get it before Christmas.

I ordered a 5D Mark IV around this time last year. Took around 3 weeks. Its a painful wait. This time its a gimbal.

BatMaths · 16-12-2020 04:09PM

My delivery came today. Everything packed well.

irmasp · 16-12-2020 04:37PM

BatMaths wrote: »

My delivery came today. Everything packed well.

How much time it took to deliver?

BatMaths · 16-12-2020 04:40PM

irmasp wrote: »

How much time it took to deliver?

I ordered on the 18th I think. So a month

corks finest · 16-12-2020 04:56PM

irmasp wrote: »

I am getting this 5th day ina row. it has been only 2 weeks, so no worries

14
2020-12-12
We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.

That's exactly what I was getting last year, they take money without items being in stock

irmasp · 16-12-2020 05:14PM

corks finest wrote: »

That's exactly what I was getting last year, they take money without items being in stock

it looks like this is the case. I ordered on 27th, still no tracking number to check something locally... only promises for next week from Marcus

corks finest · 16-12-2020 05:21PM

irmasp wrote: »

it looks like this is the case. I ordered on 27th, still no tracking number to check something locally... only promises for next week from Marcus

Theyre slow out but mostly arrive, let me down badly, so won't ever order from them again, thank God for PayPal

thund3rbird_ · 17-12-2020 12:19AM

BatMaths wrote: »

My delivery came today. Everything packed well.

Congrats

Tracking for mine still the same

GLS don't know where it is but it shouldn't be delayed by almost 3 weeks.

As per others in here that escalated PayPal claims, eglobal replied to the case with only a link to the tracking page, nothing else

As the tracking shows it never got here I'm hoping it's a fast & positive resolution.

One thing for sure though, I won't be ordering from eglobal again.

mightyreds · 17-12-2020 04:21PM

thund3rbird_ wrote: »

Congrats

Tracking for mine still the same

GLS don't know where it is but it shouldn't be delayed by almost 3 weeks.

As per others in here that escalated PayPal claims, eglobal replied to the case with only a link to the tracking page, nothing else

As the tracking shows it never got here I'm hoping it's a fast & positive resolution.

One thing for sure though, I won't be ordering from eglobal again.

Any update? I know its only a day but i'm at the same stage cant believe how long paypal take to resolve it, I hope they dont side with them as they just put a tracking reference but it clearly says not handed over in the tracking page

corks finest · 17-12-2020 07:03PM

mightyreds wrote: »

Any update? I know its only a day but i'm at the same stage cant believe how long paypal take to resolve it, I hope they dont side with them as they just put a tracking reference but it clearly says not handed over in the tracking page

Took me 7 days after PayPal sorted it to get the refund into my bank, exactly this time last year, shower of misfits in eglobal, Christmas present for my son, wouldn't recommend them to anyone

mightyreds · 17-12-2020 08:45PM

corks finest wrote: »

Took me 7 days after PayPal sorted it to get the refund into my bank, exactly this time last year, shower of misfits in eglobal, Christmas present for my son, wouldn't recommend them to anyone

Did it take Paypal long to sort it? They have put in the tracking info and i'm afraid they are biding their time, it'll be well into January now by the time the phone arrives, i'd like a resolution as my phone hit the dirt last night.

thund3rbird_ · 17-12-2020 09:13PM

mightyreds wrote: »

Any update? I know its only a day but i'm at the same stage cant believe how long paypal take to resolve it, I hope they dont side with them as they just put a tracking reference but it clearly says not handed over in the tracking page

no update on tracking & cannot understand how something could be sitting in a truck for almost 3 weeks.
hope I'm wrong but I suspect someone somewhere will get a nice surprise on 25th but it won't be me

at this stage I don't even want the hassle of a replacement being sent. I just want my refund.

I'd suggest contacting PP via the message centre & get in touch with one of the agents.

get all emails re the order plus tracking pages, order page from EG, and any other relevant info, print as pdf from your browser & save all the files.

PP may ask you to send on all the info you have if you tell them u have all those files.

it might look better if you are being pro-active about the case & EG are sending a one liner response that just contains a URL to a tracking page that, TBH, just proves your case

corks finest · 17-12-2020 09:37PM

mightyreds wrote: »

Did it take Paypal long to sort it? They have put in the tracking info and i'm afraid they are biding their time, it'll be well into January now by the time the phone arrives, i'd like a resolution as my phone hit the dirt last night.

Week

thund3rbird_ · 17-12-2020 10:19PM

mightyreds wrote: »

Did it take Paypal long to sort it? They have put in the tracking info and i'm afraid they are biding their time, it'll be well into January now by the time the phone arrives, i'd like a resolution as my phone hit the dirt last night.

do u mind me asking what phone?
(sorry if u already posted previously)

in case it's the mi 10t pro 5g 8g/256g - amazon had it at stg399 yesterday

it's back up to 549 now but has dropped to the 399 several times in the past weeks

supposed to be a decent phone if you are ok with lcd screen

I was checking it out a few weeks ago bu Mi 11 announced recently so will wait to check spec on that & see if 10T drops in price

def won't be even thinking of eg as a source :rolleyes:

mightyreds · 17-12-2020 11:41PM

thund3rbird_ wrote: »

do u mind me asking what phone?
(sorry if u already posted previously)

in case it's the mi 10t pro 5g 8g/256g - amazon had it at stg399 yesterday

it's back up to 549 now but has dropped to the 399 several times in the past weeks

supposed to be a decent phone if you are ok with lcd screen

I was checking it out a few weeks ago bu Mi 11 announced recently so will wait to check spec on that & see if 10T drops in price

def won't be even thinking of eg as a source :rolleyes:

I ordered a samsung galaxy s20 5g for 650, my own phone was on the brink so the last 4 weeks it barely held out and then died last night. I'll be going into week 5 in a couple of days with them.

I picked up a oneplus 8 pro from adverts today, just hoping for PayPal to refund me now I can't see the phone getting to GLS within the week.

Turquoise Hexagon Sun · 19-12-2020 05:44AM

My order made on December 1st was finally dispatched.

Thank you for your order! Your order has been dispatched from our warehouse. Please note that it may take up to 48 hours for respective courier to update the status of the shipment in their website. For more details about your shipment, please log in to your account on our website.

* Please note: There will be approximate 3-4 business days delivery delay due to COVID-19. We apologize for any inconvenience this may cause and appreciate your patience.

* Please note: If necessary the power plug adapter may be bubble wrapped separatley with your order.

* Once you have received this email, you may only cancel or return your item under our 30 days return policy.

* Please keep this email for warranty purposes. We reserve the right to void the warranty in the situation that you cannot provide the proof that you made the purchase from eGlobal Central.

Morrisseeee · 19-12-2020 12:37PM

My tale of horror >
/who's this Markus guy, is he the only guy working/profiting for this sham/scam ?!

Note: I purchased on the 17th NOVEMBER

2020-12-19 Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news.
2020-12-18 Processing delay, your parcel will be out for delivery shortly.
2020-12-17 Shipment further connected.
2020-12-16 Your parcel will arrive shortly at the courier depot.
2020-12-15 Shipment is on its way to the local depot.
2020-12-14 Your parcel has arrived at a sort facility.
2020-12-13 Shipment will arrive at courier depot for sorting shortly.
2020-12-12 Shipment is en-route to courier depot.
2020-12-11 In transit.
2020-12-10 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

irmasp · 19-12-2020 01:06PM

My story

2020-12-19 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-18 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-17 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-16 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-15 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-14 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-13 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-12 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-11We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-10 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-09 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
2020-12-08 Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news.
2020-12-07 processing delay, your parcel will be out for delivery shortly.
2020-12-06 Shipment further connected.
2020-12-05 Your parcel will arrive shortly at the courier depot.
2020-12-04 Shipment is on its way to the local depot.
2020-12-03 Your parcel has arrived at a sort facility.
2020-12-02 Shipment will arrive at courier depot for sorting shortly.
2020-12-01 Shipment is en-route to courier depot.
2020-11-30 In transit.
2020-11-29 The parcel has been picked by the courier; The parcel has left the courier's warehouse.

Burlap_Sack · 19-12-2020 01:08PM

Yeah I got caught by this shower as well. Said item was in stock even though it wasn't, took weeks to get my money back. Definitely avoid.

E global central

Comments