GoMo FAQs

Odyssey 2005 · 14-11-2020 08:16PM

Vologda69 wrote: »

Same here, sister and I with Go mo. Cant ring dad whos with Tesco, but he can ring us.

I have no issues calling Tesco phones. 4 family members on Tesco I'm with gomo.

Aquos76 · 14-11-2020 08:20PM

Very strange, I definitely can’t call 48 customers anyway.

Cork981 · 14-11-2020 08:35PM

Same here, can’t receive calls from Gomo or Eir family members.

JAMCAR · 14-11-2020 08:59PM

Same problem here, brother is on Gomo can't ring me on 48 but I can ring Gomo, we are in Mullingar area.

Aquos76 · 14-11-2020 10:58PM

Gomo to 48 and Tesco is resolved now, all good again

99nsr125 · 14-11-2020 11:07PM

DopeTech wrote: »

Same here, wife on gomo can't call me on 48.

Why I left

This happened all the time

People couldn't ring me either

Was issued a new sim twice

Was all bollockş

DopeTech · 14-11-2020 11:08PM

99nsr125 wrote: »

Why I left

This happened all the time

People couldn't ring me either

Was issued a new sim twice

Was all bollockş

Who did you move to?

TheDriver · 15-11-2020 10:47AM

99nsr125 wrote: »

Why I left

This happened all the time

People couldn't ring me either

Was issued a new sim twice

Was all bollockş

I got sick of getting call catcher texts but no missed calls etc. I'm moving from them too.

.BrianJM · 15-11-2020 02:58PM

Everyone (almost) blaming GoMo for the problem.
Why?
With only TescoMobile and 48 being affected the fault would seem to be with their networks, a.k.a. Three.

Aquos76 · 15-11-2020 03:09PM

Three were definitely having problems all weekend, I am with GoMo and wife is with three, I upgraded my iPhone on Friday and gave my wife my old Xs max, since Friday evening we could not activate her iMessage with three, spent over an hour on the phone to apple yesterday, also on the phone to 3. I tried various other sims in the phone, Gomo, 48, and Eir and all activated no problem. 3 even got me to try a new sim which we did, still no joy, back on the phone to apple again this morning. They are totally baffled by it. I decided to port her from 3 to GoMo this morning and once port completed i put sim in her phone and iMessage activated immediately.

pg17 · 16-11-2020 04:53PM

Two stories while roaming

I was not able to use mobile data for 2 days, checked all the settngs (I thought) and eventually saw that I had disabled mobile data to test the broadband to the house Two days chasing GoMo for an issue that was not theirs - Ouch

Still roaming, I was not able to call certain numbers on certain networks in Ireland - eventually found that I had Caller ID set to Do not send own number on my phone. I then realized that some Irish networks reject calls when they do not receive the caller's number. Also there is a setting on some phones to reject calls when the called phone does not receive the caller's number

Neither issue was GoMo's fault though at the time I thought it was.

Never had a real issue with GoMo that we did not resolve quickly.

august12 · 16-11-2020 10:14PM

Anyone know if I switch from GoMo to Eir, will the signal quality/strength be the same?

TheDriver · 17-11-2020 12:07AM

august12 wrote: »

Anyone know if I switch from GoMo to Eir, will the signal quality/strength be the same?

Yes, should be.

Bummer1234 · 28-11-2020 01:00PM

Was in ratoath Co.Meath today and said to do a Speedtest on Gomo 4g,

I got 260Mbps down and 30.2 up.

That’s some download speed....

https://www.speedtest.net/my-result/i/4276572889

Ten Pin · 28-11-2020 01:29PM

Was in ratoath Co.Meath today and said to do a Speedtest on Gomo 4g,

I got 260Mbps down and 30.2 up.

That’s some download speed....

That shows that there's plenty of room left in 4G+ to suit most people without having to buy a 5G handset until the prices approach more affordable levels.

opus · 28-11-2020 06:36PM

Bummer1234 wrote: »

Was in ratoath Co.Meath today and said to do a Speedtest on Gomo 4g,

I got 260Mbps down and 30.2 up.

That’s some download speed....

https://www.speedtest.net/my-result/i/4276572889

I've seen 200Mbps + in Ballincollig in Co. Cork, too bad I can't get that even a third of that in Cork city.

Yyhhuuu · 29-11-2020 12:07AM

How much out of the 80gb data can be used roaming in the EU?

It's the EE network in London, a poor network. ( which I realize will not be considered EU on 1 / 1/21).

DID anybody hear the CEO of eir say/ boast on RTÉ only 10 staff on customer support for 250k go mo customers..

westyIrl · 29-11-2020 02:11AM

Yyhhuuu wrote: »

How much out of the 80gb data can be used roaming in the EU?

It's the EE network in London, a poor network. ( which I realize will not be considered EU on 1 / 1/21).

DID anybody hear the CEO of eir say/ boast on RTÉ only 10 staff on customer support for 250k go mo customers..

1) 10GB

2) Not sure about London but used in the North West and found it great. All urban usage with no travelling however.

3) Yep. Makes sense when they have no phones and just chat screens that they can close when they hit a brick wall with you. It's a barebones operation.

Jim

jayjay2010 · 30-11-2020 02:21PM

Guys is there any way to contact GOMO other than filling out the online form? I've sent 5 forms over the last 2 months and every time their answer hasn't fixed my issue, I need to speak with someone who can actually understand what my problem is.

jdon72 · 30-11-2020 06:06PM

I was with GoMo for about a year on the €9.99 plan but swapped over to 48 this month, but that has gotten awful slow for data. Has anyone managed to get back onto GoMo with their original price?

fixXxer · 30-11-2020 06:07PM

jayjay2010 wrote: »

Guys is there any way to contact GOMO other than filling out the online form? I've sent 5 forms over the last 2 months and every time their answer hasn't fixed my issue, I need to speak with someone who can actually understand what my problem is.

You're only other option is log in to your account and use the webchat.

Aquos76 · 30-11-2020 08:29PM

jdon72 wrote: »

I was with GoMo for about a year on the €9.99 plan but swapped over to 48 this month, but that has gotten awful slow for data. Has anyone managed to get back onto GoMo with their original price?

I’d say you’ll do well to get back on to it. Not quite sure why anyone would move for the sake of €2 unless of course you weren’t happy with their service.

august12 · 30-11-2020 09:25PM

jayjay2010 wrote: »

Guys is there any way to contact GOMO other than filling out the online form? I've sent 5 forms over the last 2 months and every time their answer hasn't fixed my issue, I need to speak with someone who can actually understand what my problem is.

Messenger on facebook is the best option. Web chat not helpful.

screamer · 02-12-2020 06:22PM

Gomo should be called goslow. Battling with it now the last 2 months, use it solely for data so i logged into my modem and it has a 25% signal strength. Also bottoms out at 80gigs each month. Ive irdered a 48 sim, more data, cheaper and if it works itll be goaway for gomo. very disappointed.

kn · 02-12-2020 06:31PM

screamer wrote: »

Gomo should be called goslow. Battling with it now the last 2 months, use it solely for data so i logged into my modem and it has a 25% signal strength. Also bottoms out at 80gigs each month. Ive irdered a 48 sim, more data, cheaper and if it works itll be goaway for gomo. very disappointed.

Its actually 120GB a month these days and I find it really good. Can't argue with it for a tenner a month.

Yyhhuuu · 03-12-2020 03:25AM

jdon72 wrote: »

I was with GoMo for about a year on the €9.99 plan but swapped over to 48 this month, but that has gotten awful slow for data. Has anyone managed to get back onto GoMo with their original price?

My god I though I good at saving but moving to 48.ie was just a bit o.t.t. for me. So glad I didnt leave GO MO.

Yyhhuuu · 03-12-2020 03:30AM

kn wrote: »

Its actually 120GB a month these days and I find it really good. Can't argue with it for a tenner a month.

Oh is go mo now offering 120GB for those on the9.99plan. Please forgive my ignorance as thought it was 80gb in ROI and 10GB EU Roaming.

Does any one know roaming in England on 1/1/21 +?

pg17 · 03-12-2020 11:04AM

screamer wrote: »

Gomo should be called goslow. Battling with it now the last 2 months, use it solely for data so i logged into my modem and it has a 25% signal strength. Also bottoms out at 80gigs each month. Ive irdered a 48 sim, more data, cheaper and if it works itll be goaway for gomo. very disappointed.

I'm very happy with GoMo - 68Mbps down and 18 Mbps up on one side of the house and 80 down and 9 up on the other side. I guess it depends on where you are in relation to the eir mobile network.

Last month I made 300 minutes of roaming calls for €9.99 - on my other network PAYG network (3) the charge would have been €150 at 50 cent per minute.

Dempo1 · 03-12-2020 11:15AM

pg17 wrote: »

I'm very happy with GoMo - 68Mbps down and 18 Mbps up on one side of the house and 80 down and 9 up on the other side. I guess it depends on where you are in relation to the eir mobile network.

Last month I made 300 minutes of roaming calls for €9.99 - on my other network PAYG network (3) the charge would have been €150 at 50 cent per minute.

Have to agree, my data speeds not great at home (quite rural), but have seperate home WiFi, speeds on gomo in town, more built up areas excellent and call signal despite my rural location, perfectly fine, at €9.99 pm, a steal.

Just a question if I may, you mentioned roaming calls? I thought my package which seems to be the same as yours is unlimited call, texts in Ireland and 80gb data, wasn't aware there was roaming calls?

Atomic Pineapple · 03-12-2020 12:39PM

Has anyone had any problems with GOMO recently? Everything was working fine for me up until last Friday and have had no connectivity at all since then, literally nothing.

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