The 'I've successfully ordered a PS5' thread

ReverseGiraffe · 25-11-2020 05:36PM

Hi did anyone who ordered from Tesco use their revolut card to pay for it? Just want to make sure the transaction will go through ok in the morning and there won't be any issues with Revolut blocking it/rejecting it/needing approval etc

Red Fan X5 · 25-11-2020 07:55PM

ReverseGiraffe wrote: »

Hi did anyone who ordered from Tesco use their revolut card to pay for it? Just want to make sure the transaction will go through ok in the morning and there won't be any issues with Revolut blocking it/rejecting it/needing approval etc

Worked fine with me on Tuesday

.

25-11-2020 11:14PM

Basil3 wrote: »

To be honest I was shocked at how shoddy the packaging is on the PS5 compared to the Series X. Night and day difference with the unboxing experience.....not that the kids will be bothered by that!

Yeah the box isn't great.

Mine turned up in a not-very-presentable condition (the box). Corners battered, creases and dents all over. Hole right through two layers of box. I don't know what the hell DPD did to it.

Had it been for a Santa present for the kids i'd be fairly annoyed at the state of it. It's for myself so whatever. The Series X box and presentation is a lot nicer.

slightlyconfuse · 26-11-2020 12:05AM

Still no e mail or confirmation from address pal to say my orders being processed (curry’s uk delivered it Friday at 11.30) I’m getting kind of worried as I don’t have much experience with address pal . Should I be worried?

johnnysmack · 26-11-2020 04:43AM

slightlyconfuse wrote: »

Still no e mail or confirmation from address pal to say my orders being processed (curry’s uk delivered it Friday at 11.30) I’m getting kind of worried as I don’t have much experience with address pal . Should I be worried?

If it makes you feel any better the address pal tracker says mine is still sitting in Heathrow since midday Monday. Bloody thing is on holidays over there!

26-11-2020 08:49AM

johnnysmack wrote: »

If it makes you feel any better the address pal tracker says mine is still sitting in Heathrow since midday Monday. Bloody thing is on holidays over there!

I'd take a bet it will arrive in the door today

Same for everyone lads. Their tracking is ****e for updates.

madbo · 26-11-2020 09:42AM

Starting to feel like I'm being given the run around by DID. Sent a DM to their twitter on Monday and they said it should be ready for collection on Wednesday. So yesterday I ring the store but they say they're not sure if it's there or not, they have to look. Left on hold, he goes looking and when he gets back he says it could be there, he just can't find it? They sounded very busy in fairness but I'm getting worried at this stage.

I then ring the main support line, took about an hour to get through and the rep says that she can't see my order on the transfer list so she's going to send an email to the warehouse to confirm it was sent to the store for c&c. And that's where I'm at, awaiting an email that could take days to see a response.

I actually managed to get a pre-order in with them on the 18th before they took it down, thought I was lucky af, but starting to think the opposite now. Anyone else have any update on their experience with DID?

koolkunz · 26-11-2020 10:23AM

johnnysmack wrote: »

If it makes you feel any better the address pal tracker says mine is still sitting in Heathrow since midday Monday. Bloody thing is on holidays over there!

Same for me :mad: DPD delivered the ps5 from currys to address pal on Monday 12:40 PM. No updates since then

Deleted User wrote: »

I'd take a bet it will arrive in the door today

Same for everyone lads. Their tracking is ****e for updates.

Yours also no update since monday? stuck at heathrow?

slightlyconfuse · 26-11-2020 10:26AM

[Deleted User] wrote: »

I'd take a bet it will arrive in the door today

Same for everyone lads. Their tracking is ****e for updates.

Hopefully my worry is I haven’t received anything at all from address pal to even acknowledge that they have it on their side

26-11-2020 10:29AM

slightlyconfuse wrote: »

Hopefully my worry is I haven’t received anything at all from address pal to even acknowledge that they have it on their side

You never get notified. They're the slowest of the mail forwarding services, but they've never let me down in the few times I've used them.

Are you doing post office collection or home delivery?

koolkunz · 26-11-2020 10:29AM

slightlyconfuse wrote: »

Hopefully my worry is I haven’t received anything at all from address pal to even acknowledge that they have it on their side

Did they charge your card or not? Because they charged mine as soon as they received it and sent me tracking link on mail.

26-11-2020 10:43AM

Basil3 wrote: »

You never get notified. They're the slowest of the mail forwarding services, but they've never let me down in the few times I've used them.

Are you doing post office collection or home delivery?

This^

Relax lads

koolkunz · 26-11-2020 10:47AM

[Deleted User] wrote: »

This^

Relax lads

The past week has been torturous. First spending all day refreshing websites to buy one on 19th then spending the next day all day checking status on curry's UK website then checking dpd tracking link every hour for the next 2 days and since then checking an post tracking almost every half hour. Wouldn't wish this on my worst enemy but it should all soon be worth it

Probes · 26-11-2020 10:58AM

Thanks to whoever it was that provided the Tesco info on launch day, picked mine up today. Weirdly they haven't charged me for it yet, I thought it would either be out my account this morning or after I picked it up but nothing as yet. I'd say it's been a messy preorder experience for them!

thefinalstage · 26-11-2020 11:08AM

Collected from Tesco today too. They were very efficient and the experience was quite pleasant.

Just do remember to bring ID as apparently they are getting a few people chancing their arm.

Julez · 26-11-2020 11:18AM

To be fair I found Tesco pretty good, all things considered. And no way someone could wing it and get your console. There is a massive sticker on the side with my name and order number on it.

Atomic Pineapple · 26-11-2020 11:20AM

Yep, Tesco pre-order was anything but messy, very efficient and well handled. Right out of nowhere as well, kudos to them.

Berty · 26-11-2020 11:26AM

Tesco to be fair keep their stuff out the back in what some call "the cage". I used to call to Tesco for years as a sales rep and the only way I could ever get in there was the Security unlocking the cage for me. Stuff like games/DVDs/TVs and high value stuff like Whiskey and the like, including, some might be shocked often "Honey". Sometimes in Tesco you will find the good honey on the shelves in a security box as anything over €20 is meant to be security tagged.

Although the online way to order is a mess and Tesco Ireland aren't really set up for online ordering of Hardware it sounds like they handled it okay and people should be comforted that their PS5 is not just sitting in a storeroom being eyeballed by staff openly. They can see your PS5 but like in a Zoo through a cage door.

jjmcclure · 26-11-2020 12:42PM

Hi, Does the PS5 require a download/update when first switched on? If so is it a large update?

SomeSayKos · 26-11-2020 12:50PM

jjmcclure wrote: »

Hi, Does the PS5 require a download/update when first switched on? If so is it a large update?

Yes and I think the most recent one was around 800 mbs

slightlyconfuse · 26-11-2020 01:24PM

Update on address pal , they didn’t charge my card so that had me worrying too as well as no updates. Then ten minutes ago received a text saying my order was in the local post office for collection even though I choose home delivery , but I’m not complaining at least it’s here. Thanks for all the help throughout the journey and it was some journey !

koolkunz · 26-11-2020 01:27PM

slightlyconfuse wrote: »

Update on address pal , they didn’t charge my card so that had me worrying too as well as no updates. Then ten minutes ago received a text saying my order was in the local post office for collection even though I choose home delivery , but I’m not complaining at least it’s here. Thanks for all the help throughout the journey and it was some journey !

Are you sure it's the ps5 ?

Eoineo · 26-11-2020 01:29PM

Got an email response from Gamestop as I can't use the order checker because I placed my preorder in store. There's nothing new in it but it might be helpful to some.

Thank you for contacting GameStop Customer Service,

If you have raised a query with us previously and are awaiting a reply, please do not respond to this ticket as we will reply to your initial query first.

If you have not placed a pre-order with us, please note that we are fully booked on the new PS5 and Xbox consoles and new orders cannot be taken at this time. Unfortunately, there will be no units available in stores or online for customers who do not have a pre-order placed.
These are not expected to be back in stock before Christmas, however we hope to have more stock available early in the new year.

If you have placed a pre-order to be in Queue (i.e. not included in the launch day allocation), you will be contacted at a later point regarding your console order. All pre-orders will be assigned first come first serve based on the pre-order time. Therefore, we are unfortunately unable to guarantee any one person that their order will be available before Christmas.

Zookey123 · 26-11-2020 01:31PM

I see the PS5 selling for up to 2 grand on eBay. I guess if you have the money to throw away. People taking advantage of the desperate though are the worst.

slightlyconfuse · 26-11-2020 01:32PM

koolkunz wrote: »

Are you sure it's the ps5 ?

I’m presuming it is as I didn’t order anything else with them

Govannan · 26-11-2020 01:33PM

Eoineo wrote: »

Got an email response from Gamestop as I can't use the order checker because I placed my preorder in store. There's nothing new in it but it might be helpful to some.

Yeah I got the same

koolkunz · 26-11-2020 01:44PM

slightlyconfuse wrote: »

I’m presuming it is as I didn’t order anything else with them

Ok do report back when you collect it whether it was the ps or not.

MikeRyan87 · 26-11-2020 02:26PM

Anyone any hassle with HN that selected Delivery instead of Collect?

26-11-2020 02:29PM

slightlyconfuse wrote: »

Update on address pal , they didn’t charge my card so that had me worrying too as well as no updates. Then ten minutes ago received a text saying my order was in the local post office for collection even though I choose home delivery , but I’m not complaining at least it’s here. Thanks for all the help throughout the journey and it was some journey !

Are you sure you chose home delivery? Home delivery and post office collection are different addresses that you send to, so it can be easy to mix them up. I suspected you had post office collection, as that's the method that is always really slow with no updates along the way.

In any case, glad you got sorted.

madmoe · 26-11-2020 03:35PM

MikeRyan87 wrote: »

Anyone any hassle with HN that selected Delivery instead of Collect?

I initially had delivery (and paid for the same) but called them and they allowed me to pick it up (Tallaght store). I then sent an email after to see if I could get the delivery charge refunded and out of nowhere I get a PayPal message saying they refunded it.....well impressed with them overall.

M

The 'I've successfully ordered a PS5' thread

Comments