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Vodafone Black Friday Sale

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Comments

  • Registered Users, Registered Users 2 Posts: 3,501 ✭✭✭Curb Your Enthusiasm


    Lucky you!!

    Their live chat reps are useless. I feel sorry for them as they clearly don't understand what you're asking them, probably trying their best but clearly outsourced.

    Can't even get the 6 digit code to register for an account to check my order.. The pin code arrives like an hour after you request it, to sign in, and by then it's expired..


  • Registered Users, Registered Users 2 Posts: 1,219 ✭✭✭physioman


    Lucky you!!

    Their live chat reps are useless. I feel sorry for them as they clearly don't understand what you're asking them, probably trying their best but clearly outsourced.

    Can't even get the 6 digit code to register for an account to check my order.. The pin code arrives like an hour after you request it, to sign in, and by then it's expired..

    Yeah I had the same problem initially. Took a couple of days as I kept asking for a new code. Got there eventually


  • Registered Users, Registered Users 2 Posts: 4,820 ✭✭✭Roberto_gas


    physioman wrote: »
    Yeah I had the same problem initially. Took a couple of days as I kept asking for a new code. Got there eventually

    I use my same account now they fixed error of logging in for existing customers and it works now


  • Registered Users, Registered Users 2 Posts: 828 ✭✭✭Berberis


    Ah I knew I could rely on Vodafone. Just got a text from an Post to inform they be delivering a package to me within next 3 working days.


  • Registered Users, Registered Users 2 Posts: 3,501 ✭✭✭Curb Your Enthusiasm


    Berberis wrote: »
    Ah I knew I could rely on Vodafone. Just got a text from an Post to inform they be delivering a package to me within next 3 working days.

    What sim provider did you use?


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  • Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    Lucky you!!

    Their live chat reps are useless. I feel sorry for them as they clearly don't understand what you're asking them, probably trying their best but clearly outsourced.

    Can't even get the 6 digit code to register for an account to check my order.. The pin code arrives like an hour after you request it, to sign in, and by then it's expired..

    I had the same issue last Saturday, tried about a dozen times but the email took over an hour to come through. I tried early on Sunday morning and got the code almost straight away.


  • Registered Users, Registered Users 2 Posts: 828 ✭✭✭Berberis


    What sim provider did you use?

    I had an old 3 sim card that I bought during the summer to put in a mobile wifi for a month. So credit was gone but number still active so it could take calls and receive texts


  • Registered Users, Registered Users 2 Posts: 2,098 ✭✭✭carbsy


    Yes... Their chat agents don't seem to have a clue and are clearly in a different Country. Told me yesterday that my order was in the process of being picked and congratulated me on my ' shiny new phone '. Got back onto chat today and order cancelled again with money taken AGAIN. Jesus it's pushed me over the edge with them atm.


  • Registered Users, Registered Users 2 Posts: 2,352 ✭✭✭Mav11


    carbsy wrote: »
    Yes... Their chat agents don't seem to have a clue and are clearly in a different Country. Told me yesterday that my order was in the process of being picked and congratulated me on my ' shiny new phone '. Got back onto chat today and order cancelled again with money taken AGAIN. Jesus it's pushed me over the edge with them atm.

    Egypt apparently. Had a good chat with one while renegotiating my home broadband contract:D


  • Registered Users, Registered Users 2 Posts: 16,610 ✭✭✭✭yabadabado


    Mav11 wrote: »
    Egypt apparently. Had a good chat with one while renegotiating my home broadband contract:D

    Hahaha

    I had a serious communication issue with a fella today.
    "I need to talk to someone about my order" and he started explaining he couldn't talk about that .

    I was thinking wtf ,i eventually realised he thought I was saying my father.


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  • Registered Users, Registered Users 2 Posts: 1,014 ✭✭✭castle2012


    Will more than likely be cancelled without notification.

    I have been charged for the phone. But I will let you know.


  • Registered Users, Registered Users 2 Posts: 3,501 ✭✭✭Curb Your Enthusiasm


    castle2012 wrote: »
    I have been charged for the phone. But I will let you know.

    They charge you straight away. But often cancel the following day.


  • Registered Users, Registered Users 2 Posts: 452 ✭✭mburke


    I ordered the Samsung A21 yesterday and got an order id. I setup my vodafone and yesterday it said order submitted, today no information and no place that I can see to check the status of the order.

    Is there any link for checking status?


  • Registered Users, Registered Users 2 Posts: 4,820 ✭✭✭Roberto_gas


    Tracking was working yesterday and today stopped working lol..what a mess..i am sure its on its way to me but still


  • Registered Users, Registered Users 2 Posts: 1,219 ✭✭✭physioman


    Tracking was working yesterday and today stopped working lol..what a mess..i am sure its on its way to me but still

    Mine was delivered this morning. Very quick


  • Registered Users, Registered Users 2 Posts: 4 dezzo


    Ordered mine on the 17th and got delivered this morning


  • Registered Users, Registered Users 2 Posts: 1,906 ✭✭✭kala85


    How much does it cost to get the Samsung unlocked and do you have any websites where I can get it unlocked


  • Registered Users, Registered Users 2 Posts: 7,150 ✭✭✭DopeTech


    kala85 wrote: »
    How much does it cost to get the Samsung unlocked and do you have any websites where I can get it unlocked

    It comes unlocked out of the box.


  • Registered Users, Registered Users 2 Posts: 1,877 ✭✭✭Patsy167


    kala85 wrote: »
    How much does it cost to get the Samsung unlocked and do you have any websites where I can get it unlocked

    https://www.ebay.co.uk/itm/UNLOCK-CODE-SAMSUNG-A21s-A71-A51-A41-A70-A50-A40-A20E-Three-Vodafone-Eir-Ireland-/111795693132


  • Registered Users, Registered Users 2 Posts: 979 ✭✭✭devil-80


    Anyone got white colour. Still waiting from 17.11


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  • Registered Users, Registered Users 2 Posts: 3,501 ✭✭✭Curb Your Enthusiasm


    Used an eir sim last night and order cancelled this morning. 4th time.

    What a joke of an operation. Won't bother again.


  • Registered Users, Registered Users 2 Posts: 1,004 ✭✭✭timple23


    Trying to order the A21 but I cannot get the 100 euro off, where is the option in the basket/checkout?

    The only purchase option is "Vodafone Customer
    Keep my current top-up offer"


  • Registered Users, Registered Users 2 Posts: 116 ✭✭pelemcg


    After contacting chat earlier in the week about the Samsung I ordered last Saturday, phone now with An Post. Seems very hit and miss though.


  • Registered Users, Registered Users 2 Posts: 7,150 ✭✭✭DopeTech


    timple23 wrote: »
    Trying to order the A21 but I cannot get the 100 euro off, where is the option in the basket/checkout?

    The only purchase option is "Vodafone Customer
    Keep my current top-up offer"

    Add to basket and it should ask you are you an existing customer or new. Choose new, keep my number, enter your number, click other network provider and choose either pay as you go or bill depending on what you are porting in and then the verification button should ungrey itself.


  • Registered Users, Registered Users 2 Posts: 979 ✭✭✭devil-80


    Got it mine today - white one.


  • Registered Users, Registered Users 2 Posts: 402 ✭✭rco2000


    physioman wrote: »
    Mine was delivered this morning. Very quick

    Hi, is the phone single or dual sim?
    Also, can you please confirm it’s unlocked?
    Thanks


  • Registered Users, Registered Users 2 Posts: 180 ✭✭caper23


    dezzo wrote: »
    Ordered mine on the 17th and got delivered this morning

    locked or unlocked??


  • Registered Users, Registered Users 2 Posts: 180 ✭✭caper23


    devil-80 wrote: »
    Got it mine today - white one.

    un locked?


  • Registered Users, Registered Users 2 Posts: 1,004 ✭✭✭timple23


    DopeTech wrote: »
    Add to basket and it should ask you are you an existing customer or new. Choose new, keep my number, enter your number, click other network provider and choose either pay as you go or bill depending on what you are porting in and then the verification button should ungrey itself.

    Asks me to register for my vodafone, what will i put in as an account number?


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  • Registered Users, Registered Users 2 Posts: 180 ✭✭caper23


    when it asks.. pay as you go or bill.pay what you choose.???
    got a free sim off eir today


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