Vodafone Black Friday Sale

Wolftown · 19-11-2020 06:10PM

Curb Your Enthusiasm wrote: »

Just picked one up in store but was forced to buy a top up for 20 euro. They just give it on a voucher though so you can always use it yourself, sell it on or pass it to a friend.

I did this last year, ended up selling the credit for a tenner (possibly on boards). Ordered one online earlier and it's currently showing status as 'submitted'. So will see if it actually arrives.

Curb Your Enthusiasm · 19-11-2020 06:17PM

Wolftown wrote: »

I did this last year, ended up selling the credit for a tenner (possibly on boards). Ordered one online earlier and it's currently showing status as 'submitted'. So will see if it actually arrives.

Just a warning. They show as submitted once you place the order. Mine then showed as cancelled the following morning. Its a trek to order online. Really poor show from VF.

Wolftown · 19-11-2020 06:20PM

Curb Your Enthusiasm wrote: »

Just a warning. They show as submitted once you place the order. Mine then showed as cancelled the following morning. Its a trek to order online. Really poor show from VF.

Yeah, from reading everyone's experience this year and last I've very little faith in this actually going through. Really poor show is right! Can only imagine how bad their customer service is (coming from someone who is a customer of both Eir and GomoðŸ€£)

Curb Your Enthusiasm · 19-11-2020 06:33PM

Wolftown wrote: »

Yeah, from reading everyone's experience this year and last I've very little faith in this actually going through. Really poor show is right! Can only imagine how bad their customer service is (coming from someone who is a customer of both Eir and GomoðŸ€£)

The live chat team/social media customer care seems to be outsourced too and don't have a clue what's going on when it comes to Irish orders..

okidoki987 · 19-11-2020 07:05PM

You would imagine they would pull the offer if they don't have them available.
Not a great way of trying to encourage people to join the network.

StaticNoise · 19-11-2020 07:13PM

My order was cancelled. No indication of such.
I only saw it when I logged into my account.

Plus, it appears that they ported my number. Not certain, but appears as such.

So, no phone and a useless SIM card.

Curb Your Enthusiasm · 20-11-2020 08:58AM

Made another order yesterday, third attempt.

Status this morning: TO_BE_CANCELED

What the hell is wrong with this company?

castle2012 · 20-11-2020 09:00AM

Just ordered a A21 online. Excellent value €40 quid. Where would you be going.

Curb Your Enthusiasm · 20-11-2020 09:12AM

castle2012 wrote: »

Just ordered a A21 online. Excellent value €40 quid. Where would you be going.

Will more than likely be cancelled without notification.

Roberto_gas · 20-11-2020 09:12AM

Still waiting pickup since 3 days .... will be cancelled?? hope not

JeffKenna · 20-11-2020 09:23AM

Would love to get a phone but hardly seems worth the hassle with all the cancellations.

physioman · 20-11-2020 09:25AM

Roberto_gas wrote: »

Still waiting pickup since 3 days .... will be cancelled?? hope not

Yeah same here. Was onto chat last night and they said there are delays but not cancelled

DopeTech · 20-11-2020 09:25AM

JeffKenna wrote: »

Would love to get a phone but hardly seems worth the hassle with all the cancellations.

Yeah how they cannot get a functional site is mind boggling. Comreg shouldn't stand for it but they never do anything.

GBX · 20-11-2020 09:52AM

Hoping the Eir sim arrives today will go into a VF shop and try get a phone. Dont think its worth the hassle of trying online and being disappointed. At least if its out of stock in store i'll know for sure.

OsZa · 20-11-2020 09:55AM

My order is in SUBMITTED status and 39.99 is now in completed transactions ordered on 17/11/20.

Would that mean I will get phone delivered?

Is money pending on account for cancelled orders and then reverted back on account OR Vodafone actually take money and people have to chase after them to get money back?

fdevine · 20-11-2020 11:16AM

OsZa wrote: »

My order is in SUBMITTED status and 39.99 is now in completed transactions ordered on 17/11/20.

Would that mean I will get phone delivered?

Is money pending on account for cancelled orders and then reverted back on account OR Vodafone actually take money and people have to chase after them to get money back?

Same situation. Can't track but was in pending transactions until now. Ordered 17/11. Should be delivered early next week

yabadabado · 20-11-2020 11:36AM

Another order cancelled ,they really are a disgrace.

I wouldn't mind the phone isn't even for me.€120 waiting to be refunded and the customer service rep's haven't a clue what they are doing.

Roberto_gas · 20-11-2020 12:35PM

Order cancelled for mate...ordered yesterday ! lol

carbsy · 20-11-2020 01:25PM

I've had another one cancelled ffs. Total shambles!

Wolftown · 20-11-2020 01:51PM

Order I placed yesterday is still showing as submitted. Delivery status is 'order on back order'. Transaction still pending in my bank account.

I'm sure it'll be cancelled soon!

Roberto_gas · 20-11-2020 01:52PM

Wolftown wrote: »

Order I placed yesterday is still showing as submitted. Delivery status is 'order on back order'. Transaction still pending in my bank account.

I'm sure it'll be cancelled soon!

U r good if u have delivery status on it

caper23 · 20-11-2020 02:29PM

Curb Your Enthusiasm wrote: »

I'd imagine most will be sound about it if you tell them it's a gift. The call and collect team are based in one of the Cork stores and she told me that there's no issue giving a voucher, that this is standard practice. Just mention it when you collect and I'd imagine it'll be fine. Tell them a specific port date (I think you can go as far as a month later) and I'd imagine this'll be more likely.

what cork store is that?? just call in with the sim card and sign up no questions asked??

caper23 · 20-11-2020 02:32PM

Curb Your Enthusiasm wrote: »

I'd imagine most will be sound about it if you tell them it's a gift. The call and collect team are based in one of the Cork stores and she told me that there's no issue giving a voucher, that this is standard practice. Just mention it when you collect and I'd imagine it'll be fine. Tell them a specific port date (I think you can go as far as a month later) and I'd imagine this'll be more likely.

was the phone unlocked??

starlit · 20-11-2020 02:35PM

What is up with Vodafone? Why are they canceling online phone orders are phones out of stock or they can’t keep up with demand and rather charge full price?

Something similar happened to me a few months back for a different purchase. I’m waiting until shopping extravaganza season has passed before purchasing anything online again.

Wolftown · 20-11-2020 02:35PM

Roberto_gas wrote: »

U r good if u have delivery status on it

That's encouraging, will update once it changes

Curb Your Enthusiasm · 20-11-2020 02:36PM

Are you all using 48 / Lyca sims to order online? Store told me those networks were specifically excluded from the offer so may be why online orders are failing...

Roberto_gas · 20-11-2020 02:36PM

starlit wrote: »

What is up with Vodafone? Why are they canceling online phone orders are phones out of stock or they can’t keep up with demand and rather charge full price?

Something similar happened to me a few months back for a different purchase. I’m waiting until shopping extravaganza season has passed before purchasing anything online again.

Major reorg happening talks of closing/selling business..all contributing to debacle..also they focus more on business cust nowadays

starlit · 20-11-2020 02:41PM

I know with carphone warehouse for the latest iPhone’s Vodafone is not a network carrier listed yet only 3 and eir and yet they are trying to sell on Vodafone website.

Curb Your Enthusiasm · 20-11-2020 03:19PM

Can't get over how sh1te their website is too.. The interface is woeful. Borderline unusable. Who designs this stuff?

gerard2210 · 20-11-2020 03:26PM

Ordered the phone (A21s) on 14/11. Status moved to "awaiting pick up" today. (Friday 20/11). Thought it might be cancelled.

Vodafone Black Friday Sale

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