The 'I've successfully ordered a PS5' thread

Zero-Cool · 16-11-2020 05:48PM

Anyone know about ordering games off Smith's for click and collect, when do you get the collection ready email and how long do you have to collect? I'm ordering a game to collect in Thursday but want to give it enough time to get the email from them but don't want to do it too early in case they don't hold it till Thursday

bennyl10 · 16-11-2020 05:56PM

Zero-Cool wrote: »

Anyone know about ordering games off Smith's for click and collect, when do you get the collection ready email and how long do you have to collect? I'm ordering a game to collect in Thursday but want to give it enough time to get the email from them but don't want to do it too early in case they don't hold it till Thursday

Usually get the ready to collect email that day.
If you do it tomorrow/Wednesday they’ll keep it and have it ready for 2 days (Thursday)

markcahill1985 · 16-11-2020 06:10PM

Zero-Cool wrote: »

Anyone know about ordering games off Smith's for click and collect, when do you get the collection ready email and how long do you have to collect? I'm ordering a game to collect in Thursday but want to give it enough time to get the email from them but don't want to do it too early in case they don't hold it till Thursday

I ordered spiderman last Thursday at 10.04 am and got ready for collection email at 10.33am - said they would hold it for two days.

Mr Blobby · 16-11-2020 06:12PM

Hopefully its a good sign the likes of Harvey Norman are being allocated stock to sell.
Might mean there's plenty to go around.

v3ttel · 16-11-2020 06:18PM

Email from Amazon that the PS5 is release day eligible - though I'm using PM, not my Irish address.

Still says 3-5 day shipping if I go to update the address (didn't confirm the change). It would be nice if they had said somewhere like "Hey, we know you are using a parcel delivery service, but if you want it delivered to an Irish address, it'll likely on release day"...... just take the the confusion out of it.

mdwexford · 16-11-2020 06:33PM

v3ttel wrote: »

Email from Amazon that the PS5 is release day eligible - though I'm using PM, not my Irish address.

Still says 3-5 day shipping if I go to update the address (didn't confirm the change). It would be nice if they had said somewhere like "Hey, we know you are using a parcel delivery service, but if you want it delivered to an Irish address, it'll likely on release day"...... just take the the confusion out of it.

Got the same. Think I’ll stick with parcel motel though. More chance of having it Friday or Saturday hopefully.

v3ttel · 16-11-2020 06:42PM

mdwexford wrote: »

Got the same. Think I’ll stick with parcel motel though. More chance of having it Friday or Saturday hopefully.

It's oversized. Not sure if the depot is open on Saturday for collection.

Mimikyu · 16-11-2020 06:45PM

Anyone using Parcel Motel I'd recommend increasing your insurance. Costs €3.50 for €500 liability for 14 days.

16-11-2020 06:45PM

Amazon won’t ship to Ireland? so I’m best to use addrespal if I am lucky to get one?

Mimikyu · 16-11-2020 06:46PM

[Deleted User] wrote: »

Amazon won’t ship to Ireland? so I’m best to use addrespal if I am lucky to get one?

They should be shipping to Ireland now. Was only at the start they wouldn't.

WhoElse · 16-11-2020 06:46PM

EoinMcLovin wrote: »

There were no new orders over the weekend, it was all the people who pre Ordered back in September for delivery getting money taken from their accounts

My bad - sorry about that!

og2k7 · 16-11-2020 06:47PM

v3ttel wrote: »

It's oversized. Not sure if the depot is open on Saturday for collection.

You can get it for delivery (instead of the Depot.

I have changed my address to my home address - showing 21-24/11 hopefully will be before then especially when they deliver packages now over the weekends

16-11-2020 06:51PM

Captain Morgan wrote: »

They should be shipping to Ireland now. Was only at the start they wouldn't.

Thanks

mdwexford · 16-11-2020 06:51PM

v3ttel wrote: »

It's oversized. Not sure if the depot is open on Saturday for collection.

I have it set to auto deliver oversized parcels to my house.

v3ttel · 16-11-2020 06:57PM

Captain Morgan wrote: »

Anyone using Parcel Motel I'd recommend increasing your insurance. Costs €3.50 for €500 liability for 14 days.

If they lost my PS - they'd be the ones needing insurance

Seriously though, good call.

mdwexford wrote: »

I have it set to auto deliver oversized parcels to my house.

Ah, got ya. I'm thinking it should be in the depot on Friday (1-2am), so I'm going to take the chance that I can collect it sooner than they would deliver it. All of the courier companies are under severe pressure with the traditional peak season, added to the fact that the majority of shops are closed.

forzacalcio · 16-11-2020 07:01PM

Sorry think I posted in other thread by mistake. Anyone get charged yet for the PS5 Smyth's collection ? Got an email last week saying I'll get another mail about when to collect but it's still pending and no charge yet.

HolyMackerel · 16-11-2020 07:03PM

forzacalcio wrote: »

Sorry think I posted in other thread by mistake. Anyone get charged yet for the PS5 Smyth's collection ? Got an email last week saying I'll get another mail about when to collect but it's still pending and no charge yet.

They'll charge the day before it's ready for collection afaik

Def_IRL · 16-11-2020 07:04PM

Doctor Jimbob wrote: »

There are a good few of us on here and it's a small enough country. I'm sure if we pull together we can figure out where the warehouse is :pac:

All come via DPDs central warehouse in Athlone...same warehouse all new Dell kit gets distributed from

bennyl10 · 16-11-2020 07:20PM

forzacalcio wrote: »

Sorry think I posted in other thread by mistake. Anyone get charged yet for the PS5 Smyth's collection ? Got an email last week saying I'll get another mail about when to collect but it's still pending and no charge yet.

Won’t be charged until Wednesday

Mr Crispy · 16-11-2020 07:27PM

I see some people on the OcUK forum have started receiving emails from Amazon confirming delivery for the 19th, so they're sending them out on the 18th apparently.

FedoraTheAura · 16-11-2020 07:27PM

Captain Morgan wrote: »

Anyone using Parcel Motel I'd recommend increasing your insurance. Costs €3.50 for €500 liability for 14 days.

Have been waiting 6 days for MM ultimate edition to get from their Newtownabbey office to the Dublin depot.

Usually have great experiences with them, hopefully just a blip bit glad I don’t have my PS5 coming from them at the moment if I ended up waiting at least a week.

Also seconding getting the insurance, if not and they lose something, you’re only covered up to €100

(luckily never had to use it)

Oat23 · 16-11-2020 07:37PM

FedoraTheAura wrote: »

Have been waiting 6 days for MM ultimate edition to get from their Newtownabbey office to the Dublin depot.

Usually have great experiences with them, hopefully just a blip bit glad I don’t have my PS5 coming from them at the moment if I ended up waiting at least a week.

Also seconding getting the insurance, if not and they lose something, you’re only covered up to €100 (luckily never had to use it)

Last time I had an expensive package fall off the back of one of their trucks it took over 3 months to get my money back. They can be a nightmare to deal with when something goes wrong.

Oct 18th: Reported missing
Jan 10th: After a few hours worth of calls and dozens of emails, they finally admit package is gone and offer compensation
Feb 2nd: Refund issued

Had used them for hundreds of packages for 3-4 years before this incident but switched everything to Parcel Wizard since. I highly recommend anyone with an Amazon order get it delivered to their Irish address directly instead of PM. Even if it takes a few days extra to receive it's less risky.

Samoa Joe · 16-11-2020 07:38PM

Just got a text from Gamestop saying "This is a friendly reminder to check your email inbox. We sent you a voucher towards your PS5 order, but we noticed you havent used it yet"

100% I haven't had an email. I have been watching like a Hawk for the last 3 weeks.

I have paid €220 towards a PS5 I ordered in June. I was told instore that the initial €50 deposit 100% secured my PS5 on launch. I was also told by an employee I was high enough on the list to get on on launch.

looking like its not going to happen but am getting frustrated with the text coming through and not being able to get a response from anywhere.

Is anyone else just after getting texts too?

petes · 16-11-2020 07:40PM

Samoa Joe wrote: »

Just got a text from Gamestop saying "This is a friendly reminder to check your email inbox. We sent you a voucher towards your PS5 order, but we noticed you havent used it yet"

100% I haven't had an email. I have been watching like a Hawk for the last 3 weeks.

I have paid €220 towards a PS5 I ordered in June. I was told instore that the initial €50 deposit 100% secured my PS5 on launch. I was also told by an employee I was high enough on the list to get on on launch.

looking like its not going to happen but am getting frustrated with the text coming through and not being able to get a response from anywhere.

Is anyone else just after getting texts too?

Search your email for 'gamestop', think some people hadn't seen a Smyths email even in junk but could find it when searching for some reason!

FixitFelix · 16-11-2020 07:47PM

mdwexford wrote: »

I have it set to auto deliver oversized parcels to my house.

How big is the ps5 box supposed to be?

I got a box 500mmx420mmx150mm delivered to locker today. Is ps5 box bigger than this?

jsemple · 16-11-2020 07:49PM

I pre-ordered a PS5 in Henry Street which is one of the stores staying open for click and collect. I got the email saying I am in the launch allocation but nothing else. No text and no phone call.

Getting a little worried, going to ring the store tomorrow especially after hearing you need to pay for it in advance. I don't even know which console I have been allocated.

Samoa Joe · 16-11-2020 07:50PM

petes wrote: »

Search your email for 'gamestop', think some people hadn't seen a Smyths email even in junk but could find it when searching for some reason!

Have tried that. Have logged numerous calls with their CS too over the last few days.

I had to email in proof of payment on Thursday. Luckily I had kept a receipt. Their CS is poor in getting back.

Does anyone know what email address the vouchers come from?

RedXIV · 16-11-2020 07:53PM

Samoa Joe wrote: »

Have tried that. Have logged numerous calls with their CS too over the last few days.

I had to email in proof of payment on Thursday. Luckily I had kept a receipt. Their CS is poor in getting back.

Does anyone know what email address the vouchers come from?

Mine came from "donotreply@plus.gamestop.ie"

I just got a text too for a controller code....but I did redeem mine. It's on the desk beside me here

LawMu · 16-11-2020 08:07PM

jsemple wrote: »

I pre-ordered a PS5 in Henry Street which is one of the stores staying open for click and collect. I got the email saying I am in the launch allocation but nothing else. No text and no phone call.

Getting a little worried, going to ring the store tomorrow especially after hearing you need to pay for it in advance. I don't even know which console I have been allocated.

I was in the same boat of you. If you have the launch allocation email I would try pop into them if you can and pay off the balance either tomorrow or Wednesday. You can call them and do it over the phone either. When I rand GS Santry it went to an automated machine but if you ring straight back it puts you through! I was only given my time when I went and paid. It's very frustrating and pretty poor service tbh

mdwexford · 16-11-2020 08:25PM

FixitFelix wrote: »

How big is the ps5 box supposed to be?

I got a box 500mmx420mmx150mm delivered to locker today. Is ps5 box bigger than this?

Not sure actually. As long as I have it by Saturday I’ll be happy. If I don’t get it until next week I’ll be gutted.

The 'I've successfully ordered a PS5' thread

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