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downloaded eir messages vanished

  • 12-09-2020 03:04PM
    #1
    80j2lc5y7u6qs9
    Closed Accounts Posts: 957 ✭✭✭


    i downloaded all my eir messages to thunderbird, but now they are not there.There is now only an inbox not sent. I have the inbox saved in another program but i have lost the sent. Shouldn't the be on the hard drive whn i downloaed them


Comments

  • #2
    sheepsh4gger
    Registered Users, Registered Users 2 Posts: 622 ✭✭✭sheepsh4gger


    If you use the POP protocol then that will cause nightmares when using several computers. You will have one computer download your mail and the same messages not show up on another. That's because once the messages are downloaded they are deleted off the server.

    You can only have proper sync across devices if you use the IMAP protocol.


  • #3
    80j2lc5y7u6qs9
    Closed Accounts Posts: 957 ✭✭✭80j2lc5y7u6qs9


    sheepsh4gger wrote: »
    If you use the POP protocol then that will cause nightmares when using several computers. You will have one computer download your mail and the same messages not show up on another. That's because once the messages are downloaded they are deleted off the server.

    You can only have proper sync across devices if you use the IMAP protocol.
    i had imap and only one computer recently. i think i made the mistake of having thunderbird set to delete when eir server deleted. I must have but i should have known better and do know better so i don't know why i would have. But i must have


  • #4
    Spocker
    Moderators Posts: 6,959 ✭✭✭Spocker


    Did you download them, so that they would be saved when you lost an eircom.net email address by any chance? If so, and because you had used IMAP, when eir deleted the emails on their server, they were also deleted in your Thunderbird unfortunately. If you are going to open the inbox from the other program, make sure your are disconnected from the internet first, and do a backup/export of the emails


  • #5
    80j2lc5y7u6qs9
    Closed Accounts Posts: 957 ✭✭✭80j2lc5y7u6qs9


    Spocker wrote: »
    Did you download them, so that they would be saved when you lost an eircom.net email address by any chance? If so, and because you had used IMAP, when eir deleted the emails on their server, they were also deleted in your Thunderbird unfortunately. If you are going to open the inbox from the other program, make sure your are disconnected from the internet first, and do a backup/export of the emails
    i don't have any other program.
    Yes I did download them, so that they would be saved when I lost my eircom.net email address . I thought i had told thunderbird not to delete them when eir did but i must have made a mistake


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