Eir Home Broadband - lost 5G and now it not accepting password

Psychiatric Patrick · 01-11-2020 08:14AM #1

We have Eir broadband.

On Friday night the 5G option disappeared and the devices have been o the 2.4G sense.

The router was flashing quite a bit and eventually the 5G returned but I cannot signin in as it claiming that I gave the wrong password (it is the right password and wrongs for the 2.4g).

I was not able to get in touch with Eir snd was wondering if anyone else is experiencing this?

DopeTech · 01-11-2020 08:16AM

Psychiatric Patrick wrote: »

We have Eir broadband.

On Friday night the 5G option disappeared and the devices have been o the 2.4G sense.

The router was flashing quite a bit and eventually the 5G returned but I cannot signin in as it claiming that I gave the wrong password (it is the right password and wrongs for the 2.4g).

I was not able to get in touch with Eir snd was wondering if anyone else is experiencing this?

Reset it

Psychiatric Patrick · 02-11-2020 01:15PM

DopeTech wrote: »

Reset it

Sorry I should have said that I did reset the router but it made no difference.

My phone was back on the the 5G option this morning but I didn’t change it (or at least I have no memory of doing it)

Lewis_Benson · 02-11-2020 08:43PM

Not trying to sound pedantic, but I thínk yiu mean 5ghz, as opposed to 5G.
Ifi am incorrect, than apologies.

But as other poaters have stated, reset the router to its factory default, and then login using the default password.

Eir Home Broadband - lost 5G and now it not accepting password

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