Moved country cancelling Vodafone

toalorama · 2020-09-24 15:03:05

Hi I cancelled vodafone broadband and was told that there would be no more charges (fully paid up) moved out of Ireland and next month there is another direct debit charge. Can someone give me a phone number for customer support that I can dial from Scotland? I cant use the 1800 number. Thanks Michael.

24-09-2020 04:03PM

#1

toalorama

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Join Date: September 2020

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Hi I cancelled vodafone broadband and was told that there would be no more charges (fully paid up) moved out of Ireland and next month there is another direct debit charge.
Can someone give me a phone number for customer support that I can dial from Scotland?
I cant use the 1800 number.
Thanks
Michael.

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Comments

#2 24-09-2020 04:35PM

johndanielmoore

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Join Date: September 2005

Posts: 75

http://www.saynoto1890.com/2013/02/v/

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#3 25-09-2020 04:36PM

toalorama

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Join Date: September 2020

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Unfortunately, the phone number given: 012038232 has a message stating
"Welcome to roaming, please enter your mobile number"
I tried entering my Irish mobile number, but that was rejected.
"We could not verify you as a valid customer"

Still don't know how to contact them.

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#4 26-09-2020 06:24AM

JTMan

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Posts: 5246

Block the direct debit.

Do a reverse of the last direct debit.

Try contacting Vodafone via Twitter. They are useless but maybe they might be able to give you another number.

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