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An Post

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  • #362
    carlope2
    Registered Users, Registered Users 2 Posts: 17 ✭carlope2


    12:01 on 30 July 2020

    Your delivery has been sorted in DUBLIN PARCEL HUB, DUBLIN 12

    Apes working there all i can say, still waiting
    Post edited by whiterebel on


  • #363
    waterfaerie
    Registered Users, Registered Users 2 Posts: 529 ✭✭✭waterfaerie


    JackieChang wrote: »
    Anyone have any experience with Colissimo? Ordered a small package from France.

    Last thing on the tracking system was over a week ago. "Your package has left France".

    Just wondering if you received it and how long it took?

    I have a parcel that apparently left France on the 17th of July. Does anyone think I should be worried by now? I'm not sure when I should start chasing it up.
    Post edited by whiterebel on


  • #364
    PenguinForce
    Registered Users, Registered Users 2 Posts: 356 ✭✭PenguinForce


    Having issues with An Post as well with my amazon UK order. The tracking status said "Delivered" on 29th July at 18:00 even though it hasn't. The tracker updated before 18:00 that day as well.

    I had this happened with my last order in June but the order came the next day so didn't think too much of it. This time I contacted an post on the web chat about it when it didn't show up the next day and they said it's an IT issue with the scanner and that there is a high volume of post. I waited another day and contacted them again and they said it should be there by now and that they have opened an "enquiry" on it and the guy told me to contact amazon.

    I explained to Amazon and they ended up giving me a full refund and said if the item does show up they could arrange a return if I don't want it anymore which was pretty sound. Still the item has not shown up.

    Anyone have similar experience with An Post? Only have this happening since June.
    Post edited by whiterebel on


  • #365
    VG31
    Registered Users, Registered Users 2 Posts: 3,572 ✭✭✭VG31


    An Post have taken at least two days to deliver all my Amazon orders in the last two weeks.

    There were flawless in delivering the next working day before in my experience. Even if a package arrived in the Dublin Parcel Hub between 12 and 4 am it would be delivered that day.
    Post edited by whiterebel on


  • #366
    magoo84
    Registered Users, Registered Users 2 Posts: 187 ✭✭magoo84


    FYI, my stuff showed up yesterday. Something went wrong during the transfer to a parcel locker apparently, but it was all present and correct.
    Post edited by whiterebel on


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  • #367
    SPDUB
    Registered Users, Registered Users 2 Posts: 1,346 ✭✭✭SPDUB


    VG31 wrote: »
    An Post have taken at least two days to deliver all my Amazon orders in the last two weeks.

    There were flawless in delivering the next working day before in my experience. Even if a package arrived in the Dublin Parcel Hub between 12 and 4 am it would be delivered that day.

    Lots of staff on leave at the moment and while temporary staff have been taken on they're not as efficient as the regular staff
    Post edited by whiterebel on


  • #368
    waterfaerie
    Registered Users, Registered Users 2 Posts: 529 ✭✭✭waterfaerie


    waterfaerie wrote: »
    I have a parcel that apparently left France on the 17th of July. Does anyone think I should be worried by now? I'm not sure when I should start chasing it up.

    Just to follow up on this in case anyone else is wondering. I did chase it up and there was a problem on Colissimo's end. Once the shop got on to them they scanned it as exported again and I received it exactly one week after that. The An Post tracking didn't update until the day I got it.
    Post edited by whiterebel on


  • #369
    yosser hughes
    Registered Users, Registered Users 2 Posts: 3,946 ✭✭✭yosser hughes


    Received a letter yesterday posted in Cork last Saturday. Another letter posted from the UK THREE weeks ago arrived yesterday.
    That's a fairly poor service.
    Post edited by whiterebel on


  • #370
    Mrcaramelchoc
    Registered Users, Registered Users 2 Posts: 1,795 ✭✭✭Mrcaramelchoc


    waterfaerie wrote: »
    Just to follow up on this in case anyone else is wondering. I did chase it up and there was a problem on Colissimo's end. Once the shop got on to them they scanned it as exported again and I received it exactly one week after that. The An Post tracking didn't update until the day I got it.

    So it wasn't an post s fault the package was delayed?
    Post edited by whiterebel on


  • #371
    waterfaerie
    Registered Users, Registered Users 2 Posts: 529 ✭✭✭waterfaerie


    Mrcaramelchoc wrote: »
    So it wasn't an post s fault the package was delayed?

    No, it wasn't, it was Colissimo. They had it scanned as having left France but it didn't actually go anywhere. I contacted the shop who contacted Colissimo. Colissimo scanned it again and then it actually left France.

    An Post clearly processed it immediately once it got here. The first scan in Ireland was in the early hours of the morning and I got it that day. That was exactly one week after the last scan in France, which is quite normal I think, or maybe even a bit faster than normal.
    Post edited by whiterebel on


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  • #372
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,228 ✭✭✭WestWicklow1


    Registered package going to Germany took three days to get from the post office to DUBLIN MAIL CENTRE, DUBLIN 12

    15 August 2020 04:31 - Your delivery is in DUBLIN MAIL CENTRE, DUBLIN 12

    12 August 2020 12:50 - Your post was accepted in xxxxxx, CO WICKLOW
    Post edited by whiterebel on


  • #373
    aaronm13
    Registered Users, Registered Users 2 Posts: 1,146 ✭✭✭aaronm13


    My insurance renewal was posted on the 9th of July and I just got it on Thursday. A whole month is a total joke from one part of Dublin to another.
    Post edited by whiterebel on


  • #374
    SPDUB
    Registered Users, Registered Users 2 Posts: 1,346 ✭✭✭SPDUB


    yosser hughes wrote: »
    Received a letter yesterday posted in Cork last Saturday

    Still not good but it wouldn't have moved until Monday afternoon since there are no collections anywhere till then .
    Post edited by whiterebel on


  • #375
    eiei0
    Registered Users, Registered Users 2 Posts: 420 ✭✭eiei0


    Anyone know what packages from Eastern Europe are traveling like these days is there still a big delay, last one took 4 months to arrive, I have a few small ones on route and hoping that they have it back to some sort of normal timeframe,
    Post edited by whiterebel on


  • #376
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,228 ✭✭✭WestWicklow1


    WestWicklow1 wrote: »
    Registered package going to Germany took three days to get from the post office to DUBLIN MAIL CENTRE, DUBLIN 12

    15 August 2020 04:31 - Your delivery is in DUBLIN MAIL CENTRE, DUBLIN 12

    12 August 2020 12:50 - Your post was accepted in xxxxxx, CO WICKLOW

    An update......

    It took five days before leaving Ireland.

    17 August 2020 21:10 Your post has left An Post PORTLAOISE MAIL CENTRE, CO LAOIS

    17 August 2020 07:34 Your delivery has been sorted in DUBLIN MAIL CENTRE, DUBLIN 12

    16 August 2020 10:46 We could not deliver your post. We will try to return it to the sender. DUBLIN MAIL CENTRE, DUBLIN 12

    15 August 2020 04:31 Your delivery is in DUBLIN MAIL CENTRE, DUBLIN 12

    12 August 2020 12:50 Your post was accepted in xxxxxx, CO WICKLOW

    An Post webchat will only say it's a misscan and it has left Ireland and is not being returned. Their website says...

    €15.00
    3 - 5 working days
    High Quality Post
    Secure Delivery
    Track your item online
    Signature
    Inclusive Insurance up to €150

    Interestingly, if you don't register it, it'll cost half the amount and get there in 2-3 days. :D:D:D
    Post edited by whiterebel on


  • #377
    Turquoise Hexagon Sun
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭Turquoise Hexagon Sun


    2nd delay in about 2 weeks. Both delayed at Crumlin D12 depot. The parcel arrives there. And just sits there.

    Im not normally one to complain but Im going to keep complaining to Amazon and now im thinking of complaining directly to An Post.

    The first time was frustrating as they thought they lost my parcel. Amazon suggested a refund. Then the parcel arrived. And I have to go through the bother of sending it back as I bought another item.

    Now, this week again. Delays at the same depot. The parcel gets there swiftly from the UK but its now in Crumlin longer than it was travelling from the UK.

    I used to think An Post service was pretty good. Now ive a different view of them.
    Post edited by whiterebel on


  • #378
    odyssey06
    Registered Users, Registered Users 2 Posts: 35,367 ✭✭✭✭odyssey06


    Turquoise Hexagon Sun wrote: »
    2nd delay in about 2 weeks. Both delayed at Crumlin D12 depot. The parcel arrives there. And just sits there.

    In D3 Amazon orders via Post orders are coming ahead of expected timelines to me.
    Also stuff from Arnotts via An Post.

    Unfortunately, looks like it's an issue with your area.
    Post edited by whiterebel on

    "To follow knowledge like a sinking star..." (Tennyson's Ulysses)



  • #379
    VG31
    Registered Users, Registered Users 2 Posts: 3,572 ✭✭✭VG31


    Turquoise Hexagon Sun wrote: »
    2nd delay in about 2 weeks. Both delayed at Crumlin D12 depot. The parcel arrives there. And just sits there.

    The tracking doesn't show when it arrives at your local delivery depot. The problem is likely there.
    Post edited by whiterebel on


  • #380
    WestWicklow1
    Registered Users, Registered Users 2 Posts: 1,228 ✭✭✭WestWicklow1


    Turquoise Hexagon Sun wrote: »
    Im not normally one to complain but Im going to keep complaining to Amazon and now im thinking of complaining directly to An Post.

    Believe me, you will be better doing something into the wind than complaining to An Post. They are a law onto themselves and they don't give a fiddlers about complaints or complainers. I am a complainer.
    Post edited by whiterebel on


  • #381
    Turquoise Hexagon Sun
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭Turquoise Hexagon Sun


    odyssey06 wrote: »
    In D3 Amazon orders via Post orders are coming ahead of expected timelines to me.
    Also stuff from Arnotts via An Post.

    Unfortunately, looks like it's an issue with your area.

    This was the case a few times for me (I'm just near D3). And I let them know and left positive reviews as I was delighted with the service.

    But I would forfeit early deliveries if the services were just consistent and reliable.

    @VG31: Ah, OK. So they go to another local sorting office again? OK, makes sense.

    @WestWicklow1: It's a pain all right. I'm trying to pressure Amazon in the hope they pressure their carriers.
    Post edited by whiterebel on


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  • #382
    Parkender
    Registered Users, Registered Users 2 Posts: 39 ✭Parkender


    I have a package going on three working days just sitting in the parcel depot. Can understand a one day delay due to time of year but it’s a bit much three days. And no sign of it progressing.
    Post edited by whiterebel on


  • #383
    Turquoise Hexagon Sun
    Registered Users, Registered Users 2 Posts: 532 ✭✭✭Turquoise Hexagon Sun


    Parkender wrote: »
    I have a package going on three working days just sitting in the parcel depot. Can understand a one day delay due to time of year but it’s a bit much three days. And no sign of it progressing.

    I've had two late deliveries this month. Both about 4-5 days late. Ships to Ireland no-problem, then the slog hits somewhere between D12 Parcel Depot and perhaps some local depots.

    I've ordered something Monday morning and it says it's due on Friday. This is Prime. It dispatched the same day I ordered which was nice. It's now left Merseyside in the AM and I expect it's probably going to be in Dublin today or latest tomorrow. Will get a text from An Post that it's been accepted in D12 Crumlin Parcel Depot and it will be Monday before I can get it.

    That's my guess based on last two deliveries. 7 days for a parcel from England to Ireland in 2020, is ridiculous.
    Post edited by whiterebel on


  • #384
    yosser hughes
    Registered Users, Registered Users 2 Posts: 3,946 ✭✭✭yosser hughes


    I got a packet delivered today that was posted 2 weeks ago from Malahide to Dublin city centre.
    Appalling service.
    Post edited by whiterebel on


  • #385
    Brianmwalker
    Closed Accounts Posts: 119 ✭✭Brianmwalker


    I ordered something from America and its been in Ireland over a month without being delivered.

    "Your item departed a transfer airport in DUBLIN, IRELAND on July 28, 2020 at 8:46 am. The item is currently in transit to the destination."

    Is there any way to contact USPS or an post about it? Can't imagine a month is normal.
    Post edited by whiterebel on


  • #386
    wmpdd3
    Registered Users, Registered Users 2 Posts: 9,626 ✭✭✭wmpdd3


    Enter the tracking into an post, it should be on their system by now.

    Or enter it in 17track app.

    If not call an post customer service on Monday and they will check it out for you. It's probably sitting in port laoise wait for a customs letter to be issued.

    What's the value?
    Post edited by whiterebel on


  • #387
    Brianmwalker
    Closed Accounts Posts: 119 ✭✭Brianmwalker


    wmpdd3 wrote: »
    Enter the tracking into an post, it should be on their system by now.

    Or enter it in 17track app.

    If not call an post customer service on Monday and they will check it out for you. It's probably sitting in port laoise wait for a customs letter to be issued.

    What's the value?

    Only 20 dollars, nothing on the an post system. I'll call them Monday. Thanks.
    Post edited by whiterebel on


  • #388
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    It might not have left the states. Usps updates as soon as it gets to the airport holding area for packages.

    Normally that's fine, but with massive flight cancelations parcels are delayed.


    Still taking 4-6 weeks.
    Post edited by whiterebel on


  • #389
    LurkerNo1
    Registered Users, Registered Users 2 Posts: 170 ✭✭LurkerNo1


    Have this update on a package from the US, tracking by USPS. Hasnt moved since the 4th, does anyone have any experience of similar situation? Thanks in advance.

    Your item departed a transfer airport in DUBLIN, IRELAND on September 4, 2020 at 8:57 am. The item is currently in transit to the destination
    Post edited by whiterebel on


  • #390
    Doge
    Registered Users, Registered Users 2 Posts: 9,376 ✭✭✭Doge


    Meanwhile at the An Post Mail Centre...



    Lu6DW.gif
    Post edited by whiterebel on


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  • #391
    Darc19
    Registered Users, Registered Users 2 Posts: 3,817 ✭✭✭Darc19


    If you use http://track.anpost.ie/ you will see more tracking information than the .com

    There were definitely delivery delays mid-late Aug as a lot of staff took holidays. We had three different people collect over two weeks and only recognized one of them. They were also over an hour later than normal

    But seems to be back to normal now.
    Post edited by whiterebel on


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