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Samsung A10 stuck on 3 logo? Frozen?

  • 09-09-2020 05:41PM
    #1
    I am me123
    Registered Users, Registered Users 2 Posts: 1,366 ✭✭✭


    My 7 month old Samsung A10 had very low battery (about 15% left) when it suddenly froze completely, displaying only the 3 welcome screen, and I don't have the option of a battery pull to restart it.

    What are my options for a fix?

    Thank you.


Comments

  • #2
    Mrcaramelchoc
    Registered Users, Registered Users 2 Posts: 1,789 ✭✭✭Mrcaramelchoc


    Try this

    To reboot the Samsung Galaxy A10 , press and hold the power button and the volume down button on the side of the Samsung Galaxy A10 until the screen turns off.


  • #3
    I am me123
    Registered Users, Registered Users 2 Posts: 1,366 ✭✭✭I am me123


    Mrcaramelchoc wrote: »
    Try this

    To reboot the Samsung Galaxy A10 , press and hold the power button and the volume down button on the side of the Samsung Galaxy A10 until the screen turns off.

    Thank you!! That worked a treat!

    Out of interest, could my critically low battery level have been a contributing factor to my phone becoming frozen?


  • #4
    Mrcaramelchoc
    Registered Users, Registered Users 2 Posts: 1,789 ✭✭✭Mrcaramelchoc


    I am me123 wrote: »
    Thank you!! That worked a treat!

    Out of interest, could my critically low battery level have been a contributing factor to my phone becoming frozen?

    Possibly but lots of other things to.cache not cleared on phone. Memory nearly full. To much "stuff " on your phone. There's a few things.

    Most phones now have a smart doctor or optimization tool. Try doing that. There's probably an app as well. It will basically clear out all the junk on your phone.


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