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How do I unblock my online banking account

29-06-2020 11:31AM

#1

Niamh123w

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: June 2020

Posts: 0

When I enter my online banking details it says details are incorrect which they are not and also said account may be blocked

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Comments

#2 29-06-2020 04:55PM

Bank of Ireland: Richard F

Closed Accounts Posts: 483 ✭✭

Join Date: November 2019

Posts: 483

Hi Niamh,

Thanks for reaching out to us here today on Boards.ie.

We’re sorry to hear you’re experiencing difficulty logging in online. Can we ask if you are blocked out of the app to try log in on 365online.com?

If this is also blocked, it would be best to link in with us on ROI Freephone 1800946156. One of our colleagues on the digital activation team will be happy to reset this for you.

We hope this information helps. Feel free to get back in touch if we can help with anything else.

Thanks,
Richard

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